Mara Russell
Mara Russell at Herb Chambers Lincoln of Norwood

Mara Russell | Page 7

Sales & Leasing Consultant

Herb Chambers Lincoln of Norwood

1130 Providence Highway
Norwood, MA 02062

4.9
88 Reviews
4.9

88 Reviews

Write a Review

88 Reviews of Mara Russell

September 01, 2018

Dealership Rating
Employee Rating

Highly recommended dealership for buying a Lincoln car Christine Feteira was the sales person who helped me in buying my first Lincoln car. Her quality service, personality and sincerity convinced me to b More

by Jw082018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Lewis, Christine Feteira

August 13, 2018

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Employee Rating

Highly recommend this Dealership After reviewing cars on the very easy to use and accurate website, we drove to the Dealership on Saturday. We were greeted by a very friendly receptio More

by Thechristophers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Mirabile

June 26, 2018

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Employee Rating

2015 Certified pre-owned Lincoln MKZ My Sales Consultant Mara Russell was nothing short of phenomenal, she took the time to figure out exactly what I wanted. When I was unsure of somethin More

by Ptufts91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Lewis

Jun 26, 2018

Herb Chambers Lincoln of Norwood responded

Thank you so much for taking the time to write this review. I am so happy to know that you had a great experience purchasing your first MKZ with us! Mara is a great member of our team and I'm glad you enjoyed working with her, as she always takes great care of our guests! We wish you many happy miles. Best, Peter Hern, General Manager.

March 29, 2018

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Employee Rating

Exceptional I buy a car every 3 years, lately, more frequently to include purchasing a sports car (my sales rep knew nothing about the car). I needed a new SUV a More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2018

Herb Chambers Lincoln of Norwood responded

Thank you for your glowing review, Juli! We strive to offer all of our guests’ exceptional service during every phase of the sale. Employees like Mara make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Peter Hern, General Manager

February 17, 2018

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Employee Rating

Great Experience! I had a wonderful car buying experience at Herb Gordon Lincoln of Norwood and want to take a moment to thank Sean and the rest of the team. Sean had a More

by ShawnMA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Courchesne, Sean Labarge

Feb 19, 2018

Herb Chambers Lincoln of Norwood responded

Thank you, Shawn, for taking the time to share your experience with us online and post this wonderful review. I'm so happy to know that our team was able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please don't hesitate to reach out. Thank you again! Peter Hern, General Manager

February 10, 2018

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Employee Rating

Excellent Experience Mara Russell was excellent. She is very friendly, answered all my questions and found the exact vehicle I wanted. I absolutely LOVE my vehicle. When I More

by Very Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Lewis

Feb 12, 2018

Herb Chambers Lincoln of Norwood responded

Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Mara, James and the rest of the team. Until we have the opportunity to work with you again, take care! Best, Peter Hern, General Manager

October 03, 2017

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Employee Rating

Exceptional This by far was the best car buying experience my wife Rita and I have ever had! The back and forth communication with the Herb Chambers team was exc More

by Michael Owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 03, 2017

Herb Chambers Lincoln of Norwood responded

Thank you so much, Rita and Michael! I'm so pleased to learn that your visit here with Mara was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Peter Hern, General Manager

August 23, 2017

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Employee Rating

Dealer/salesperson review Our salesperson was Mara Russell. Extremely knowledgeable, people-oriented, without a doubt one of the best salespersons we have ever dealt with. Cou More

by RicoSuave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Lewis

Aug 23, 2017

Herb Chambers Lincoln of Norwood responded

Thank you for your business and please let us know if there is anything further we may assist you with. Best, Peter Hern, General Manager

August 09, 2017

Dealership Rating
Employee Rating

Great Sales Woman, That's Mara Mara was right down to business. (I like that) She made things simple. She was more than willing to help and explain every detail of our new Linco More

by Mazzie6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: The more than nice Lady that made us coffee. Very friendly and gracious

Aug 10, 2017

Herb Chambers Lincoln of Norwood responded

Thank you for taking the time to share your experience with Mara! It’s a pleasure to read that she was so helpful and provided you and your husband with an overall great experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Peter Hern, General Manager

August 03, 2017

Dealership Rating
Employee Rating

Best Car Buying Experience Yet I have been buying cars for many years and this by far was my best experience. I just purchased a 2017 Lincoln MKX and the entire team made my transac More

by alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Lewis

Aug 03, 2017

Herb Chambers Lincoln of Norwood responded

Thank you, Alan, for taking the time to share your experience with Mara and James. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know both Mara and James will appreciate your encouraging words. On behalf of our entire team here in Norwood, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Peter Hern, General Manager

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