Mara Russell | Page 6

They have given me and my family fast, reliable and courteous service for many years even prior to Herb Chambers ownership. I look forward to doing business with them for many more years courteous service for many years even prior to Herb Chambers ownership. I look forward to doing business with them for many more years More

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This is my third time back doing business with this company. Their current sales person Christine Feteira is an outstanding professional who makes the process quick and easy Max also did an excellent company. Their current sales person Christine Feteira is an outstanding professional who makes the process quick and easy Max also did an excellent job in his area.I highly recommend this dealership More

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Very informative. Pleasant to deal with. Knew exactly what I was looking for. what I was looking for. More

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I had a great car buying experience with Mara. She was patient, thoughtful, and attentive to our needs. Thank you Mara and thank you Herb Chambers Lincoln of Norwood! patient, thoughtful, and attentive to our needs. Thank you Mara and thank you Herb Chambers Lincoln of Norwood! More

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We purchased a Lincoln Aviator after much research and many test rides of other competitive SUVs and the Aviator checked all the boxes for us .... ride, cabin quietness, pick up, seat comfort, easy to use many test rides of other competitive SUVs and the Aviator checked all the boxes for us .... ride, cabin quietness, pick up, seat comfort, easy to use controls, audio. safety features, style ... bottomline inside and out the Aviator is a tremendous value. However, an unexpected tremendous value, that far exceeded my expectations, was the customer service of Mara Russell - Sales Business Manager and Jim Lewis -Finance Business Manager, they both guided us to the right decisions for Aviator option package selections and warranties options with NO PRESSURE. They shared excellent knowledge on what we needed to understand. We were just so impressed to feel good about the entire purchasing process, simply amazing. Also, their availability after the sale for follow up questions has been the most timely and complete customer service I have ever received in all my purchases .... bar none. I would highly recommend this dealership for a A+++ Customer Experience. More

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From the first phone call, Christine was very friendly and polite. She did follow up calls when she said she would and make the sale go very smooth. I only met a few people, but the ones I met were a and polite. She did follow up calls when she said she would and make the sale go very smooth. I only met a few people, but the ones I met were all very, very nice! Christine was a delight to work with and I would definitely recommend her and your dealership! More

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excellent service. superior people. Danny and Mara were great to deal with. Very happy overall. No pressure, very friendly, and the food they gave me while i waited was a bonus. great to deal with. Very happy overall. No pressure, very friendly, and the food they gave me while i waited was a bonus. More

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Loved the service amazing experience! Definitely would buy again from Greg and team. Awesome new dealership great amenities and environment for doing business. Very trustworthy. buy again from Greg and team. Awesome new dealership great amenities and environment for doing business. Very trustworthy. More

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Phenomenal dealership Mara Russell Sales Manager was superior to any past experiences. Truly effortless. We went there after a very dishonest and negative experience with Mara Russell Sales Manager was superior to any past experiences. Truly effortless. We went there after a very dishonest and negative experience with the Lincoln dealership local to us. After leaving there we were discussing whether Herb Chambers of Norwood was too far away and if we should actually consider purchasing something other than a Lincoln. What a huge MISTAKE that would have been! I was looking to trade the 2012 MKZ I had, and I did love that car very much. It was incredibly reliable and took very good care of us over the years! Only because of this loyalty I called Norwood in desperation (on a holiday no less), and we found you and the entire amazing team at Herb Chambers Lincoln of Norwood! In a matter of hours - with Mara at the lead - this impressive and outstanding team pulled together to deliver an entire experience from start to finish that requires every single thesaurus word for ‘amazing’ that exists! We recommend everyone go to this dealership even if not the closest to you! No games. No gimmicks. A true pleasure. Find Mara and your experience will be unparalleled. We would not even consider going elsewhere going forward! For those coming from a little ways away - they do offer some valet (pick up and drop off of cars if needed for service needs) including loaners and 24 hour road service if returning the location in the future might be an issue - so again – worry free and effortless – they will take care of you! Thank you so much for turning this around for us and for putting us in the 2017 MKZ that we absolutely LOVE and also cannot sing enough praise words for! We are very happy - and we are lifelong customers who look forward to working with this amazing team in the future. More

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Great job Al and mara Made my car buying experience simple, in and out. Also drove away with what I wanted great car. Great job Al coelho and Mara for no hassles. Will reco Made my car buying experience simple, in and out. Also drove away with what I wanted great car. Great job Al coelho and Mara for no hassles. Will recommend to all my family and friends. More

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