Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 5

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
270 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 10 mos

Industry Experience

27 yrs, 10 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

270 Reviews

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270 Reviews of Marc Bales

October 24, 2024

Dealership Rating
Employee Rating

We found Mark Bales and the Chattanooga dealership provided the most effortless trade for us. Thank you Mark for being so helpful . More

by carolynm1700
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 24, 2024

Lexus of Chattanooga responded

Thank you for your kind words! We’re delighted to hear that you had an effortless trade experience with Mark at our Chattanooga dealership. We’ll be sure to pass along your appreciation to him. If you need anything else or have any questions in the future, please feel free to reach out. We look forward to serving you again!

October 18, 2024

Dealership Rating
Employee Rating

I love the low pressure, service oriented approach of your sales team. The technology training and the financing were specialists were so awesome too! More

by Leslie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schreiner, Justin Hendrick , I’m not sure if the technology trainer’s name. He was great.

Oct 22, 2024

Lexus of Chattanooga responded

Thank you, Leslie, for your wonderful feedback! We’re delighted to hear that you enjoyed our low-pressure, service-oriented approach. Providing a comfortable and informative experience is always our goal, and we're glad our team, from sales to technology training and financing, made a positive impression. If you have any more questions or need further assistance, we're here for you. Enjoy your new vehicle, and thank you for choosing us! 😊🌟🚗

October 18, 2024

Dealership Rating
Employee Rating

Very professional and friendly. Helps you find what you are looking for. Marc was great as well as Joshia (sic?). More

by Dan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore , Joshia

Oct 22, 2024

Lexus of Chattanooga responded

Thank you, Dan, for sharing your experience! We're happy to hear that our team provided professional and friendly service, helping you find exactly what you were looking for. We're especially glad to know that Marc and Joshia made a great impression! We'll be sure to pass along your kind words to them. If there's anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing us!

October 18, 2024

Dealership Rating
Employee Rating

Marc treated us like family, the entire car buying experience with Lexus of Chattanooga was excellent! More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick

Oct 22, 2024

Lexus of Chattanooga responded

Thank you so much for your kind words, Rob! We're thrilled to hear that Marc made you feel like family during your car-buying experience. Providing excellent service and creating a welcoming atmosphere is what we strive for at Lexus of Chattanooga. We appreciate your feedback and hope you enjoy your new vehicle! If you need anything in the future, please feel free to reach out. Welcome to the Lexus family!

October 17, 2024

Dealership Rating
Employee Rating

I was not even sure of the car I wanted and I walked into Lexus of Chattanooga. Marc Bales was so patient and helpful in answering all of my questions! After many, many trips and visits with Mark, I bought t More

by Tami McClain
Recommend Dealer
Yes
Oct 22, 2024

Lexus of Chattanooga responded

Thank you, Tami, for sharing your wonderful experience! We're so glad to hear that Marc Bales provided you with the patience and support you needed while finding the perfect car. It’s great to know that he kept you informed throughout the process, making your journey to the RX 350 a smooth one. We truly appreciate your trust in us and are thrilled to welcome you to the Lexus family! If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle!

September 30, 2024

Dealership Rating
Employee Rating

We had the best experience at Lexus of Chattanooga! Ed, Marc & Justin were absolutely fantastic! We will be back again!! :) More

by Molly.steeves
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback, Molly! We’re thrilled to hear that you had the best experience at Lexus of Chattanooga with Ed, Marc, and Justin. It’s our goal to provide exceptional service, and we’re delighted that our team made such a positive impact on your visit. We can’t wait to welcome you back again! Enjoy your time with us!

September 17, 2024

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Employee Rating

Very fast and efficient-follow up service is the best and the service dept is always friendly and accommodating More

by doverchris2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Platt

Sep 23, 2024

Lexus of Chattanooga responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our service team. Providing fast, efficient service and friendly, accommodating care is always our top priority at Lexus of Chattanooga. We’re glad our follow-up stood out to you, and we can’t wait to welcome you back next time. If there’s anything else we can do for you, don’t hesitate to reach out! Safe travels and thank you again for choosing us.

September 12, 2024

Dealership Rating
Employee Rating

Everyone is polite and very willing to help with even the silliest questions. The fact that they have someone to handle every aspect of your car. And will be there to support you and help you. I would buy f More

by clpg91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Lexus of Chattanooga responded

Thank you for your fantastic feedback! We’re so glad to hear that our team’s politeness and willingness to assist with every question, no matter how small, made a positive impression. It’s great to know that you appreciate having dedicated support for every aspect of your car. We’d be thrilled to help you again in the future. Thank you for considering us for your next purchase, and if you need anything else, don’t hesitate to reach out!

September 07, 2024

Dealership Rating
Employee Rating

Working with this dealership was the most enjoyable dealership I’ve ever worked with on purchasing A vehicle. The entire staff from the sales team to the finance department to the managers nothing but More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson, LaTonya White , Josiah with finance dept. fantastic

Sep 10, 2024

Lexus of Chattanooga responded

Thank you so much for your kind words! We are beyond thrilled to hear that you and your wife had such an enjoyable experience with us here at Lexus of Chattanooga. It truly means the world to us that you traveled 250 miles to work with our team, and we’re honored to have earned your trust. Our entire staff, from sales to finance and management, strives to make every experience as welcoming and seamless as possible, and it’s wonderful to hear that came through during your visit. We can’t wait to welcome you both back for future purchases! Safe travels, and thank you again for choosing us!

August 01, 2024

Dealership Rating
Employee Rating

Excellent service during the entire process of finding the exact car of my dreams. I would highly recommend the dealership for your next purchase. More

by Hawkinsp54
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Aug 05, 2024

Lexus of Chattanooga responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had an excellent experience finding your dream car. Your recommendation means a lot to us. We look forward to assisting you with any future purchases!

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