Marc Bales
Marc Bales at Lexus of Chattanooga
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Marc Bales | Page 5

Lexus Master Certified Sales and Leasing 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
213 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

4 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
5.0

213 Reviews

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213 Reviews of Marc Bales

June 24, 2023

Dealership Rating
Employee Rating

Marc, Justin, and Jackson at Lexus of Chattanooga were great to work with, from finding the vehicle we wanted, doing the paperwork and showing us how everything works. They were all very knowledgeable and More

by Dkeller
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore , Justin Hendericks

Jun 27, 2023

Lexus of Chattanooga responded

Thank you for your wonderful feedback and for choosing Lexus of Chattanooga for your car-buying experience. We're thrilled to hear that Marc, Justin, and Jackson provided you with great service throughout the process, from finding the vehicle you wanted to assisting with paperwork and explaining how everything works. At Lexus of Chattanooga, we take pride in our knowledgeable and dedicated team members who strive to make our customers feel comfortable and well-informed. We're glad to hear that Marc, Justin, and Jackson exceeded your expectations and contributed to a positive experience. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. Thank you for your kind words and for choosing Lexus of Chattanooga. We look forward to serving you again in the future.

June 23, 2023

Dealership Rating
Employee Rating

Love love love Lexus of Chattanooga. Marc is the best and will always be my go to sales guy! ♥️ More

by kirawillis
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson

Jun 27, 2023

Lexus of Chattanooga responded

Thank you for your enthusiastic feedback and for choosing Lexus of Chattanooga as your preferred dealership. We're thrilled to hear that you love our dealership and that Marc has provided you with exceptional service. Marc is indeed a valued member of our team, and we appreciate your loyalty and trust in him as your go-to salesperson. We will make sure to recognize Marc for his outstanding dedication to customer satisfaction. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. Thank you for your continued support, and we look forward to serving you with the same level of excellence in the future.

June 22, 2023

Dealership Rating
Employee Rating

Marc was fantastic to work with. He was very attentive to all questions or any concerns. Very easy process. Very happy with our experience More

by finneyv77
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Josiah Sadek

Jun 27, 2023

Lexus of Chattanooga responded

Thank you for your wonderful feedback and for choosing Lexus of Chattanooga for your automotive needs. We're delighted to hear that Marc provided you with a fantastic experience and was attentive to all your questions and concerns. At Lexus of Chattanooga, we strive to provide exceptional customer service, and it's great to know that Marc exceeded your expectations. We're glad that the process was easy for you, and we appreciate your satisfaction with your overall experience. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thank you for your kind words, and we look forward to serving you again in the future.

June 14, 2023

Dealership Rating
Employee Rating

The team was very helpful including Jackson that delivered the car. I won't consider trading with any other store. More

by bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Jun 14, 2023

Lexus of Chattanooga responded

We are thrilled to receive your outstanding review and appreciate your kind words about our team, especially Jackson, who delivered your car. It's fantastic to hear that they were helpful and provided you with exceptional service. At Lexus of Chattanooga, we take pride in our dedicated and knowledgeable staff members who go above and beyond to assist our customers. We understand that the car-buying experience extends beyond the showroom, and we strive to ensure that every aspect, including the delivery process, is seamless and enjoyable for our customers. We are delighted to have earned your trust and loyalty. Your commitment to choosing Lexus of Chattanooga for your future automotive needs means a great deal to us. We will continue to work hard to provide you with exceptional service and exceed your expectations. If there's anything else we can do to assist you or if you have any questions or concerns, please feel free to reach out to us. We are here to provide you with ongoing support and ensure your satisfaction. Thank you once again for choosing Lexus of Chattanooga. We look forward to serving you in the future.

June 11, 2023

Dealership Rating
Employee Rating

The dealership was immaculate. We put a deposit down in February and the first time we went to the dealership was the day we picked up our RX500h as we live 100 miles away. Our c More

by Dmblizzard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2023

Lexus of Chattanooga responded

Thank you for your outstanding 5-star review of Lexus of Chattanooga! We greatly appreciate your kind words and taking the time to share your experience with us. We're thrilled to hear that you found our dealership to be immaculate and that your car was exactly as described. Maintaining a clean and inviting environment is important to us, and we're delighted that it contributed to your positive experience. We're also glad that Marc Bales made your car-buying process easy and enjoyable. Our team members, including Justin Hendricks, work diligently to provide exceptional service and ensure a seamless experience for our customers. Your high rating and recommendation mean a lot to us. We strive to deliver outstanding service and make every interaction with our staff pleasant and memorable. Thank you for choosing Lexus of Chattanooga, and we appreciate your kind words about Marc and the entire staff. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

June 02, 2023

Dealership Rating
Employee Rating

Fantastic dealership. Very customer oriented . Superior salesman Marc Bales. Very satisfied with our RX 350 More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson A

Jun 05, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us at Lexus of Chattanooga! We are thrilled to hear that you found our dealership to be customer-oriented and that you had a superior experience with our salesman, Marc Bales. At Lexus of Chattanooga, we take pride in providing exceptional customer service, and we are delighted to know that Marc went above and beyond to ensure your satisfaction. We will be sure to pass along your kind words to Marc and acknowledge his outstanding service. We are also pleased to hear that you are very satisfied with your RX 350. Lexus vehicles are known for their quality and performance, and we are glad that we could help you find the perfect vehicle to meet your needs. If there is anything else we can assist you with in the future or if you have any further questions, please feel free to reach out to us. We are always here to help. Thank you for choosing Lexus of Chattanooga. We truly appreciate your business and look forward to serving you again.

May 13, 2023

Dealership Rating
Employee Rating

They are the best in town! !! Marc and the staff at Lexus of Chattanooga always takes great care of me!! More

by WILLIAMSNATHANIEL2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales

May 15, 2023

Lexus of Chattanooga responded

Thank you for your wonderful review! We're delighted to hear that you consider Lexus of Chattanooga the best in town and that our team, especially Marc, consistently takes great care of you. At Lexus of Chattanooga, we strive to provide exceptional customer service and ensure that our customers have a positive experience every time they visit. It's fantastic to know that Marc and our staff have consistently met your expectations and provided you with the care and attention you deserve. Your satisfaction is our priority, and we're grateful for your continued trust and support. If there's anything more we can do to enhance your experience or if you have any further feedback, please don't hesitate to reach out. We're here to provide you with ongoing support and assistance. Thank you once again for choosing Lexus of Chattanooga and for your kind words. We appreciate your loyalty, and we look forward to serving you again in the future.

May 11, 2023

Dealership Rating
Employee Rating

Marc is a great person to work with. Well informed, straightforward, and friendly. Would be happy to recommend Marc to my friends and family any time! More

by Wesly Centerwall
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore

May 12, 2023

Lexus of Chattanooga responded

Thank you for your fantastic review! We're thrilled to hear that working with Marc was a great experience for you. His well-informed, straightforward, and friendly approach is what we strive for in our team members. We appreciate your kind words about Marc's professionalism and helpfulness. Knowing that he left a positive impression on you reinforces our commitment to providing exceptional service to our customers. Thank you for your willingness to recommend Marc to your friends and family. We're honored to have earned your trust and will be delighted to extend the same level of service to your loved ones. If you ever need any further assistance or have any questions, please don't hesitate to reach out to Marc or our team. We're here to help. Thank you again for your positive feedback, and we look forward to serving you and your referrals in the future!

April 28, 2023

Dealership Rating
Employee Rating

Thank you for a speedy process! Found the exact vehicle we were looking for! Couldn’t be more pleased! More

by Leslieaduch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 01, 2023

Lexus of Chattanooga responded

Thank you for taking the time to leave us a review on Google! We are thrilled to hear that you had a speedy and successful car buying experience at Lexus of Chattanooga, and that you were able to find the exact vehicle you were looking for. Our team understands that purchasing a car is a significant decision, and we are committed to making the process as smooth and stress-free as possible for our clients. We are glad to hear that we were able to provide you with the excellent service you deserve. Thank you for choosing Lexus of Chattanooga as your preferred dealership. If there is anything we can do to assist you further, please do not hesitate to contact us. We appreciate your business and hope to see you again in the future!

April 13, 2023

Dealership Rating
Employee Rating

This was the easiest buying experience I've had in 30 years of buying cars. Everyone at the dealership is very polite and easy to talk and work with. Marc and Justin communicated with me effectively an More

by hoffman.engineer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore , Justin Hendrick

Apr 17, 2023

Lexus of Chattanooga responded

We would like to express our sincerest gratitude for taking the time to leave us such a glowing review. We are thrilled to hear that your recent car-buying experience at our dealership was the easiest you've had in 30 years of buying cars. Our team takes great pride in providing a stress-free and enjoyable car-buying experience for our customers. We are delighted to hear that you found everyone at the dealership polite, easy to talk to, and work with. We are also thrilled to hear that Marc and Justin were able to communicate effectively and efficiently with you throughout the entire process. Thank you for choosing our dealership for the second time and for your trust in our team. We are delighted to hear that you will definitely come back if needed. We will make sure to maintain the easy-going atmosphere that you enjoyed during your visit, as it is a top priority for us. Thank you again for your kind words, and we look forward to serving you in the future.

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