Marc Bales
Marc Bales at Lexus of Chattanooga
Refer Me

Marc Bales | Page 6

Lexus Master Certified Sales and Leasing 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
5.0
212 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

4 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
5.0

212 Reviews

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212 Reviews of Marc Bales

March 16, 2023

Dealership Rating
Employee Rating

Mark and Robert were excellent to do business with. This was our second purchase From them at Lexus of Chattanooga and they will get our next one as well. This was an Overall great experience for us! More

by cspendergrass1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Grahm GM and Josiah in finance both 5 stars as well with Marc

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with Mark and Robert, about our dealership. We are thrilled to hear that you had a great experience and that you chose to do business with us for the second time. At Lexus of Chattanooga, we strive to provide our customers with exceptional service and a seamless car-buying experience. We are glad to hear that Mark and Robert provided you with excellent service and that you are satisfied with your purchase. Thank you for your loyalty and for choosing Lexus of Chattanooga for your automotive needs. We look forward to serving you in the future and helping you with your next purchase. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

March 15, 2023

Dealership Rating
Employee Rating

The best purchasing experience I’ve ever had. Top notch service and communication. Highly recommended! More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with our dealership. We are thrilled to hear that you had the best purchasing experience with us and that our service and communication met your expectations. At Lexus of Chattanooga, we understand that purchasing a vehicle is a significant investment, and we strive to provide our customers with top-notch service and support throughout the entire process. We are glad to hear that our team provided you with exceptional service and that you would recommend us to others. Thank you for choosing Lexus of Chattanooga for your automotive needs. We appreciate your business and look forward to serving you in the future. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

February 24, 2023

Dealership Rating
Employee Rating

I’ve done business with Lexus of Chattanooga for almost 30 years and never been disappointed. Will continue for next 30 years hopefully. More

by Bjvj4555
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Evan Emerson, Marc Bales

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Lexus of Chattanooga over the last 30 years! It's great to hear that you have consistently received excellent service from the dealership and plan to continue doing business with them for the next 30 years. We appreciate your loyalty and hope that you continue to have great experiences with Lexus of Chattanooga in the future.

February 24, 2023

Dealership Rating
Employee Rating

I contacted Marc via text to inquire about the 2023 RX350 Premium Plus. Within minutes he found Exactly what I was looking for and said it would arrive within a month to 6 weeks. I live in Middle Tn and had More

by Mslisakauffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr

Mar 17, 2023

Lexus of Chattanooga responded

We are thrilled to hear that you had such a great experience with Marc at our dealership. It is always our goal to provide exceptional service to our customers, and we are glad that you found exactly what you were looking for in such a timely manner. At Lexus of Chattanooga, we strive to make the car buying process as easy and stress-free as possible, and we are glad that you found the financing process to be quick and simple. We understand that your time is valuable, and we appreciate that you chose to do business with us. Thank you for taking the time to leave such a glowing review for Marc. He truly is at the top of his field in service and professionalism, and we are lucky to have him on our team. We hope that you continue to enjoy your new 2023 RX350 Premium Plus and look forward to serving you again in the future.

February 23, 2023

Dealership Rating
Employee Rating

Marc Bales is professional and efficient. So pleasant to work with. Lexus of Chattanooga is the best dealership. This is my 2nd leased SUV with them. Everyone from the top down are wonderful More

by linda.hillcrna
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to leave such a positive review about Marc and our dealership. We're thrilled to hear that you had a great experience with us and that Marc was able to provide you with the professional and efficient service that you deserve. We strive to provide exceptional customer service, and we're glad that we were able to exceed your expectations. We appreciate your recommendation and look forward to working with you again in the future!

February 23, 2023

Dealership Rating
Employee Rating

Great Salesman! He was very personable and knowledgeable. Enjoyed just sitting and chatting while waiting for the completion of the Sell. More

by aohall0404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2023

Lexus of Chattanooga responded

Thank you for your positive feedback about Marc, our salesperson at Lexus of Chattanooga. It's great to hear that he provided excellent customer service and was both personable and knowledgeable. It's also nice to hear that you enjoyed chatting with him while waiting for the completion of the sale. We hope you continue to have positive experiences with Lexus of Chattanooga in the future.

February 23, 2023

Dealership Rating
Employee Rating

Marc was great to work with. Marc is personable and not pushy or pressure. Good experience' More

by gwalkersr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 17, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Marc at Lexus of Chattanooga! It's great to hear that you found him to be personable and not pushy or pressuring during your interaction. We're glad to hear that you had a good experience and hope that you consider Lexus of Chattanooga for any future automotive needs.

February 23, 2023

Dealership Rating
Employee Rating

Marc Bales and Robbie are the best at Lexus of Chattanooga..they went over and beyond to give us the best deal and service we could ever ask for!!..thanks for the best!! More

by Brianw101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to leave a review and for choosing Lexus of Chattanooga for your car-buying needs. We are thrilled to hear that Marc and Robbie provided you with excellent service and helped you get the best deal possible. We will be sure to pass on your kind words to them. Thank you again, and we look forward to serving you in the future!

February 23, 2023

Dealership Rating
Employee Rating

It was great to work with Marc Bales of Lexus of Chattanooga. I had to wait a couple months because I had bought a new 2023 model RX 500H that was just beginning to ship out and he told me that it More

by Rhill14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a great experience working with Marc Bales and the team at Lexus of Chattanooga. We appreciate your patience during the waiting period and are glad that Marc kept you informed throughout the process. We take pride in providing excellent customer service and we are delighted that we were able to meet your expectations. We are grateful for your recommendation and hope to have the opportunity to serve you again in the future. Thank you for choosing Lexus of Chattanooga!

February 22, 2023

Dealership Rating
Employee Rating

Trading in and buying my wife a new car was such a breeze with Marc. No hassle and beaten you up over prices. We had a Great Experience at Lexus of Chattanooga. Thanks, Oquinn's More

by aoquinn308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us at Lexus of Chattanooga. We are thrilled to hear that you had a hassle-free and enjoyable car buying experience with Marc. Providing exceptional customer service and fair pricing are among our top priorities, and we are glad to have exceeded your expectations. Thank you for choosing us, and we hope to see you again in the future.

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