Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 7

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
267 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 4 mos

Industry Experience

27 yrs, 4 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

267 Reviews

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267 Reviews of Marc Bales

February 22, 2024

Dealership Rating
Employee Rating

Best vehicle purchase experience ever! Dealt with Robbie and Marc Bales over the phone initially and they had the exact SUV I was looking for.....drove from Marietta, GA to Chattanooga t More

by Teresa.a.meier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that your vehicle purchase experience was the best ever. It's great to know that Robbie, Marc Bales, and the entire staff provided excellent service, demonstrating honesty, professionalism, and accommodation. We appreciate your recommendation and are pleased that you found the exact SUV you were looking for. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

February 20, 2024

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Employee Rating

I purchased a 2024 Lexus RX 350 from Marc Bales. He was an awesome salesman and the best I have ever dealt with. He was very friendly, patient and just a delight to work with. He made my buying e More

by prdugger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience in purchasing a 2024 Lexus RX 350 from Marc Bales at Lexus of Chattanooga! We're thrilled to hear that Marc was an awesome and delightful salesman, making your buying experience easy and pleasant. It's wonderful that Justin in financing and Jackson explaining the car's features contributed to a simple and painless process. We appreciate your recommendation, and we're glad Allie's friendly introduction added to your overall satisfaction. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

February 09, 2024

Dealership Rating
Employee Rating

My wife and I visited the Chattanooga TN Lexus. Marc Bales was very busy the day we came but was still very helpful in our request to text drive a vehicle. Each time we have visited this location More

by Brian.Miller
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for choosing Lexus of Chattanooga for your recent visit! We're thrilled to hear that Marc Bales and our team were able to assist you, even during a busy day. Providing excellent and helpful service is our commitment, and we appreciate your kind words about your experience. Your continued visits and positive feedback mean a lot to us. If you ever have more requests or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

February 06, 2024

Dealership Rating
Employee Rating

Marc Bales was amazing and made everything seamless. Finance department made the process quick and easy. More

by Nickie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Marc Bales made your experience amazing and seamless. Providing exceptional service is our priority, and it's gratifying to know that our finance department also contributed to making the process quick and easy for you. We appreciate your feedback, and if there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Congratulations on your seamless experience, and we look forward to serving you again in the future.

February 06, 2024

Dealership Rating
Employee Rating

Very friendly, found the car of my dreams! ! I literally feel like a queen in this car. It is beautiful and drives so smoothly. ❤️❤️❤️ More

by Queen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

Lexus of Chattanooga responded

Congratulations on finding the car of your dreams at Lexus of Chattanooga! We are delighted to hear that our team was very friendly and that you feel like a queen in your beautiful new car. It warms our hearts to know that you are enjoying the smooth drive and that your experience has been so positive. If there's anything else we can assist you with or if you have any more feedback to share, please feel free to reach out. Wishing you many joyful miles in your new vehicle, and we look forward to being of service to you in the future.

February 05, 2024

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Employee Rating

Mark was super to work with! Everything was smooth and efficient from the test drive to financing! We will definitely recommend Lexus of Chattanooga and Mark! Great experience!! More

by Marilee Tennant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Mark and our team at Lexus of Chattanooga made your car-buying journey smooth and efficient, from the test drive to financing. Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Congratulations on your great experience, and we look forward to serving you or your recommendations in the future.

February 05, 2024

Dealership Rating
Employee Rating

I met with Marc Bales on a busy Saturday. He was very professional and helped with everything I needed. The dealership is well ran and everyone there that I have worked with have all been ve More

by Brian_Miller10
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Feb 05, 2024

Lexus of Chattanooga responded

Thank you so much for your glowing 5-star review! We're thrilled to hear about your positive experience with Marc Bales and the entire Lexus of Chattanooga team. We take pride in maintaining a well-run dealership and providing professional service to our valued customers. It's fantastic to know that everyone you've worked with has been very good, and we appreciate your kind words. We look forward to welcoming you to our new location! If there's anything more we can assist you with or if you have any further feedback, please don't hesitate to reach out. Safe travels, and thank you for choosing Lexus of Chattanooga!

January 30, 2024

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Employee Rating

Salesman Marc was amazing and knowledgeable. Dealership awesome. All staff a pleasure to work with More

by Stephanie.cauthorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Lexus of Chattanooga responded

We're truly grateful for your fantastic feedback! Thank you for highlighting the amazing and knowledgeable service provided by Marc and the overall awesomeness of our dealership. At Lexus of Chattanooga, we strive to create a positive and enjoyable experience for our customers, and it's wonderful to hear that all our staff were a pleasure to work with. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Your satisfaction is our priority, and we look forward to serving you with excellence in the future. Safe travels, and thank you for choosing Lexus of Chattanooga!

January 26, 2024

Dealership Rating
Employee Rating

Loved the service! ! Marc was professional and so courteous I look forward to dealing with Lexus of Chattanooga! More

by Mmim1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Lexus of Chattanooga responded

We're thrilled to hear that you loved the service at Lexus of Chattanooga! 🌟 Thank you for highlighting Marc's professionalism and courtesy – we'll be sure to share your kind words with him. We're excited about the prospect of serving you in the future and making your experience with us exceptional. If there's anything more we can do for you or if you have additional feedback to share, please don't hesitate to reach out. Safe travels, and we can't wait to welcome you back!

January 22, 2024

Dealership Rating
Employee Rating

Marc Bales is hands down the best in the business. He was so welcoming and his laidback approach and attitude to let me drive anything and everything the first day I drove on the lot was extremely he More

by Slp_2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Slp_2021 responded

Thank you again for the best new vehicle experience Marc

Jan 22, 2024

Slp_2021 responded

Lexus of Chattanooga I highly recommend.

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