Marc Bear
Marc Bear at Chapman Nissan

Marc Bear | Page 5

Service Director

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.7
67 Reviews
4.7

67 Reviews

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67 Reviews of Marc Bear

June 26, 2025

Dealership Rating
Employee Rating

They were very informative, explained everything that was going on and what needed to be done to fix the problem. More

by williamalisiojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony

Jun 26, 2025

Chapman Nissan responded

Thank you, William! We’re glad to hear our team kept you well informed and clearly explained everything during your visit. Your trust means a lot to us, and we’re always here to make sure you feel confident about the care your vehicle receives. Looking forward to seeing you again!

June 25, 2025

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Friendly professional. Didn't have to wait to long. Answer my question . Nice area to wait More

by Tnicodemo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony not sure of last name.

Jun 26, 2025

Chapman Nissan responded

Thank you so much! We're happy to hear you had a great experience with friendly and professional service. It’s great to know your questions were answered and that you felt comfortable while you waited. We appreciate your visit and look forward to seeing you again!

June 24, 2025

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Great customer service, clean and fast work, very well informative I would recommend this place to my friend More

by Nell
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Chapman Nissan responded

Thank you, Nell! We truly appreciate your kind words. It’s great to hear that you found our service clean, fast, and informative. Your recommendation means the world to us—we’re always here whenever you or your friends need us!

June 24, 2025

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Dan and the staff were very helpful. I enjoyed my first trip there .dealer ship ery ean More

by johnscarduzio
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Chapman Nissan responded

Thank you, John! We're so glad to hear that Dan and the team made your first visit a great one. We appreciate your kind words and are happy you enjoyed the experience. We’ll make sure the dealership stays just as clean and welcoming for your next trip!

June 22, 2025

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Always great service. Quick and efficient. Technician always send informative videos to help show the health of my vehicle. More

by dtricciardi
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Chapman Nissan responded

"Thank you for the great feedback! We’re glad you appreciate the quick, efficient service and the informative videos from our technicians. Keeping you updated on your vehicle’s health is always our priority!"

June 21, 2025

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Clean establishment. The staff were very courteous. Explained the process clearly and kept me informed throughout. More

by Kellie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: AJ

Jun 23, 2025

Chapman Nissan responded

"Thank you for the kind words, Kellie! We’re glad you had a positive experience. Clear communication and a courteous environment are always our goal — we appreciate you noticing!"

Jun 23, 2025

Chapman Nissan responded

"Thank you, Kellie! We appreciate your kind words. Our team works hard to keep the facility clean and ensure every step of the process is clearly explained. We’re glad you felt well-informed and taken care of!"

June 20, 2025

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Excellent work great nissan Dwayne Thompson manager guide through the whole process. I will go back every time More

by evienay
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson

Jun 23, 2025

Chapman Nissan responded

"Thank you so much for the wonderful feedback! We’re thrilled to hear Dwayne Thompson and our team provided excellent service and guided you through the entire process. We look forward to seeing you again!"

June 04, 2025

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Satisfied with this service and everything,especially the associate who care me was very nice person . Thank you . More

by mitu1827
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2025

Chapman Nissan responded

Thank you so much for your kind words! We're glad to hear you were satisfied with the service and had a positive experience with our associate. We'll be sure to pass along your appreciation. We look forward to serving you again!

June 02, 2025

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Employee Rating

Great communication Fast service Keep you informed Nice waiting area Bathroom was pretty clean that day More

by Jeffrey.g.johnsonsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Chapman Nissan responded

Thank you, Jeffrey! We’re happy to hear you appreciated the great communication, fast service, and clean, comfortable environment. We’ll keep working hard to maintain those standards and look forward to seeing you again!

June 02, 2025

Dealership Rating
Employee Rating

I've never had any problems with my appointments service dept very professional and pleasant More

by logos.0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Chapman Nissan responded

Thank you, logos.0317! We truly appreciate your kind words. We're glad to hear that scheduling has been smooth and that our service department continues to meet your expectations. We look forward to serving you again soon!

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