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Marc Bear
Marc Bear at Chapman Nissan

Marc Bear

Service Director

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.7
61 Reviews
4.7

61 Reviews

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61 Reviews of Marc Bear

April 01, 2026

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Employee Rating

Danny always ensures successful service. Keeps me informed, available for questions. Im extremely happy & very satisfied knowing he has my vehicle & is committed to getting the work done i More

by stefencavage.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2026

Chapman Nissan responded

Thank you for your kind words! We’re thrilled to hear that Daniel Ricciardi consistently provides you with excellent service. Keeping you informed and ensuring your vehicle is taken care of in a timely manner is exactly what we strive for. We truly appreciate your trust and look forward to assisting you again in the future!

March 26, 2026

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Employee Rating

First time visiting the service center, came in for three recalls. Great service, fast and staff were very helpful. Will be back again. More

by marnise8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson, Jahaira Roman, AJ Milone

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Mar 30, 2026

Chapman Nissan responded

Thank you for your great review and for choosing us for your first service visit! We’re glad to hear your recall work was completed quickly and that our team was helpful throughout the process. We’ll be sure to share your kind words with Marc and Daniel. We truly appreciate your trust in Chapman Nissan and look forward to seeing you again! 🚗

March 25, 2026

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Employee Rating

The service Dept. was great to deal with and all of the service team it was great. More

by jjbergen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson, Jahaira Roman, AJ Milone

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Mar 30, 2026

Chapman Nissan responded

Thank you for your kind review! We’re glad to hear you had a great experience working with our service department and the entire team. We’ll be sure to share your feedback with Marc, Daniel, and the rest of the staff. We truly appreciate you choosing Chapman Nissan and look forward to assisting you again! 🚗

February 28, 2026

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Employee Rating

Tawny was incredible as always. The sales manager Jim went above and beyond to make sure my needs were met. Highly recommend for all car buying needs!!! More

by Enolim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lambert, Tawny Gates, Warren Crooks, Daniel Ricciardi, Dwayne Thompson, Jahaira Roman, AJ Milone, Yvette YAlston, Jim Mckenna

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Mar 01, 2026

Chapman Nissan responded

Thank you so much for your wonderful review! We’re thrilled to hear that Tawny continues to provide incredible service and that Jim went above and beyond to meet your needs. Your recommendation truly means a lot to us. Enjoy your vehicle, and we look forward to serving you again in the future!

February 23, 2026

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Employee Rating

Great service when needed. Dwayne is a great with his customer service everytime. Always a great customer experience with him and he has a lot of class. Definitely would promot More

by garnettjeremy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson, Jahaira Roman, AJ Milone

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Feb 23, 2026

Chapman Nissan responded

Thank you for the fantastic review! We’re proud to hear that Dwayne consistently delivers a great customer experience with professionalism and class. We’ll be sure to share your kind words with him and Tony as well — they truly appreciate feedback like this. Thank you for your continued support! 💪

February 23, 2026

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Employee Rating

Great service and clean facility. I was able to enjoy a flavored hot chocolate while I waited for my vehicle to get serviced. More

by Tee Her
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson, Jahaira Roman, AJ Milone

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Feb 23, 2026

Chapman Nissan responded

Thank you for your kind review! We’re delighted to hear you enjoyed the great service and our clean facility. We’re especially glad the flavored hot chocolate made your visit even more enjoyable while you waited. We truly appreciate your feedback and look forward to seeing you again!

February 07, 2026

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Employee Rating

Chapman Nissan dealership is professional and friendly. The staff is helpful and knowledgeable. The waiting area is clean and comfortable. More

by cljltj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson, Jahaira Roman, AJ Milone

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Feb 10, 2026

Chapman Nissan responded

Thank you for your kind words! We’re thrilled to hear that you found our team professional, friendly, and knowledgeable, and that you enjoyed our clean and comfortable waiting area. We truly appreciate your feedback and look forward to welcoming you back to Chapman Nissan!

January 28, 2026

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Employee Rating

Very professional and kept me in the loop. I would bring my car there anytime More

by arthurinefoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson, Jahaira Roman, AJ Milone

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Jan 28, 2026

Chapman Nissan responded

Thank you so much for your kind review! We’re glad to hear our team was professional and kept you informed throughout your visit. We truly appreciate your trust and look forward to serving you again anytime!

July 22, 2025

Dealership Rating
Employee Rating

Once again I was very pleased with the service dept. . especially the efforts of AJ Malone More

by tjdecarolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson, Jahaira Roman, AJ Milone

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Jul 31, 2025

Chapman Nissan responded

Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Ask ChatGPT

July 20, 2025

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Employee Rating

They are honest & reliable! Lincoln took care of all my needs! Wouldn’t go anywhere else’ More

by Dotsiell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lambert, Lincoln Overholtzer, Daniel Ricciardi, Dwayne Thompson, Jahaira Roman, AJ Milone

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Aug 04, 2025

Chapman Nissan responded

Thank you, Dotsiell! We're so glad to hear that Lincoln took great care of you and that you found our team honest and reliable. Your trust means everything to us—we look forward to seeing you again

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