12 Reviews
Write a Review12 Reviews of Marc Lauture
March 14, 2024
Stephen never gave up on me, he was ready in the morning to make a deal, even before I was. He knew how to get the right deal and I was able to save 4k just because of his knowledge on an EV tax program. I to make a deal, even before I was. He knew how to get the right deal and I was able to save 4k just because of his knowledge on an EV tax program. I will definitely be back at Nissan Elk Grove because the knowledge and time they take on each customer. I didn't feel like a number. Time to enjoy my used car! More
Other Employees Tagged: Jackson Nguyen, Stephen Tran, Rebecca Garcia, Hesam Ghaffari , Dennis Chow
February 16, 2024
Great customer service and Khan goes beyond to help us every time we need help in purchasing. I haven’t seen a person like him who always goes is there when we need help. Thank you Khan every time we need help in purchasing. I haven’t seen a person like him who always goes is there when we need help. Thank you Khan More
Other Employees Tagged: John Brooks, Khanh Ho, Peter Phan, David Greenly, Rebecca Garcia, Esperanza Maldonado , Javier Fierro
January 31, 2024
We had problems with a Nissan in New York . I came in to cancell my service contract Antonio and Hesam helped me resolve my warranty. Antonio went out of his way to take me to the service depar I came in to cancell my service contract Antonio and Hesam helped me resolve my warranty. Antonio went out of his way to take me to the service department per Hesams sugestion to get help from Marc. Problem solved. More
December 11, 2023
MR.DAVID GREENLY was excellent he went above and beyond to help me with services I wanted HE IS AN EXCELLENT GM in Nissan of elk grove I gave him 5 star he tried his best to help me very professional to help me with services I wanted HE IS AN EXCELLENT GM in Nissan of elk grove I gave him 5 star he tried his best to help me very professional and very kind and very respectful god bless David G More
Other Employees Tagged: John Brooks, Franz Henderson, Kenny Tsui , DAVID GREENLY EXCELLENT
November 03, 2023
AMAZING experience once again at Elk Grove Nissan. Khan has always treated me like family, always goes above and beyond to make sure I get the best deal. Staff always friendly and willing to help. Joe Khan has always treated me like family, always goes above and beyond to make sure I get the best deal. Staff always friendly and willing to help. Joe did an awesome job and the finance department made sure I was taken care of as they accommodated my time restrictions today. Always an AMAZING experience and is the reason I will continue to come back. Also Marc service manager and the service department on top of everything as well to ensure I'm set up ready to go. More
Other Employees Tagged: Khanh Ho, Erik Fletcher, Juliauna Jaynes, Kenny Tsui, Rebecca Garcia, Aaron Pirani , Joe Luiz
September 26, 2023
Jack was very helpful, patient and made the experience enjoyable. Will go back again in the future! enjoyable. Will go back again in the future! More
Other Employees Tagged: Jack Stevens , Edwin Escamilla, Kenny
July 02, 2023
Service, has been good until recently! They have duplicated my issues but will tell me oh it’s normal?? Now they telling me I can’t get put into a loaner even if Nissan authorized it? It’ They have duplicated my issues but will tell me oh it’s normal?? Now they telling me I can’t get put into a loaner even if Nissan authorized it? It’s at the dealership discretion??? WHAT! Seriously? That’s a load of BULL IF YOU ASK ME! So I have to leave my car there for days if I decide to bring it there, without a loaner? That’s not right my car is under warranty only 5500 miles and they are not wanting to help a customer that been going to their dealership for almost 7 years. Also got an email from the service manager in email which shows no customer service. I’ve always been provided loaner while my car is in the shop More
Other Employees Tagged: John Brooks
June 13, 2023
I’m very happy talking with them, to know about my car that I bought and after the sale service and warranty of ARIYA. that I bought and after the sale service and warranty of ARIYA. More
Other Employees Tagged: Jackson Nguyen , Sandra Him, Sandra and Carlos and Edwin
May 01, 2023
I was so satisfied with the wonderful service that I received from Briana. She was professional, but also down to earth. She took my stress of having to purchase a car away. She was also very knowledgea received from Briana. She was professional, but also down to earth. She took my stress of having to purchase a car away. She was also very knowledgeable and made herself available to me for any questions that I might have had. It was a pleasure doing business with this dealership. Everyone was so kind and there was no pressure to purchase a car. I would highly recommend them. GREAT EXPERIENCE! More
Other Employees Tagged: Briana Carroll, Christina Brown
April 29, 2023
Mr Tran was very thorough, he wasn't pushy, and showed us multiple vehicles. We will highly recommend him to our friends multiple vehicles. We will highly recommend him to our friends More
Other Employees Tagged: Stephen Tran , Maria Angulo