Marci Pyle
Marci Pyle at DonohooAuto LLC
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Marci Pyle | Page 3

Closing Manager

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

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rated
65 Reviews

Where did you grow up? Hometown? Oxford, AL When I’m not working, I enjoy: Golfing Inspirational quote: People will forget what you say and forget what you did, but they will always remember how you made them feel. What do you like about working at Donohoo? Hearing all of the positive feedback we receive from our customers Fave sports team (any sport): Alabama football

Dealership Experience

16 yrs, 3 mos

not yet
rated

65 Reviews

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65 Reviews of Marci Pyle

April 25, 2017

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Employee Rating

Good experience. For being new in the country and as a first experience it was good, different to what I am used to but good. I got the car, a very good car I would More

by lediaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Tina Viljoen, Jonathon Yale

May 02, 2017

DonohooAuto LLC responded

Thank you for taking the time to give us detailed feedback on your recent buying experience. We understand that buying a car is a big purchase, and that many buyers have some uncertainty when purchasing a pre-owned car (even when they are a U.S. native!). Also, yes, if you had checked with us, we would have allowed you to get a third-party inspection from a mechanic. We have several customers who have done this. When in doubt, ask us! We appreciate your feedback on our pricing, however, we price our cars competitively so there is no reason to haggle. While we realize that is different from some dealerships, we think it makes for a more pleasant buying experience for our cars to be priced honestly upfront. We're glad that you had a good experience and that Jonathon and Marci were especially helpful. We appreciate your business and your honest review. We hope you enjoy your car hope to serve you again in the future!

April 24, 2017

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Employee Rating

Great shopping experience Total professionals! Everyone at the dealership is beyond nice! It's worth the drive from Meridian! I was given a fair deal on my trade, thousands mor More

by meridianguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Jones, Jimmy Burns , The delivery staff is top notch! These boys hustle!

May 02, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. We're glad to know that Eric, Jimmy and Marci all provided professional service that made visiting us worth the trip. Thanks also for letting us know that we gave you the best deal on your trade - that helps us to remain competitive! We appreciate your business and the positive review. Thanks again and we hope to see you when you're ready for your next purchase.

April 21, 2017

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Employee Rating

Exceptional staff, Outstanding service! I've purchased two cars from Donohoo and it's been a great experience both times. I love the fact that it's "No Hassle" and you don't have to deal wi More

by vikki.curry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Burns , Trey Anger

May 01, 2017

DonohooAuto LLC responded

Thank you for the kind words! When we can make a customer happy on multiple visits, we know we must be on the right track. Thank you for letting us know that you like our no-hassle, no-pressure sales approach and our professional team. And yes, Jimmy is amazing. We're glad you think so too! Thanks again for your repeat business and for the positive review. We appreciate you and look forward to seeing you next time.

March 26, 2017

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Employee Rating

Easy process Very friendly staff from the receptionist to the salesman! Was made to feel welcome and was thanked for my purchase as well as for my time. Will buy More

by Mdhudson24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard, Adam Wren

Apr 06, 2017

DonohooAuto LLC responded

Sounds like a home run! Thanks for letting us know that Mark, Adam, and Marci teamed up to provide a great (and easy) experience. We appreciate your business and your kind words, and we'll most certainly be here for you in the future. Enjoy the new ride!

March 25, 2017

Dealership Rating

Great Smiles! Great Service! We were greeted quickly when we arrived by Adam'. He took us to the computer to show what models were available. Then the two beetles were brought up More

by SusiesBug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard, Adam Wren , Mo Sandoval

Apr 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to detail your recent experience buying your new VW Beetle with us. We're pleased to know that Mark, Mo, Adam, and Marci provided friendly and professional service, and were able to easily escort you through choosing your car and completing the sale. We appreciate your business and hope you and your new bug enjoy many happy miles together!

March 18, 2017

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Employee Rating

Best price and easiest vehicle purchase I've ever made! This place runs like a well oiled machine. Picked out my car, test drive it, had some scratches buffed out and singled the parts in about an hour.. W More

by brentgordy33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Partridge

Mar 21, 2017

DonohooAuto LLC responded

If this was the best priced and easiest vehicle purchase you've ever made, then we're doing something right! We especially love hearing that we run like a "well oiled machine." Thank you for taking the time to let us know about your experience with Kyle and Marci. We appreciate your business and the great rating. We hope to serve you again in the future.

March 04, 2017

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Employee Rating

Great dealership to do business with Mark hubbard was very professional and did what he said he would do in a timely manner when i need a nother vehicle i will be back to see him More

by GPUGH52676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard

Mar 09, 2017

DonohooAuto LLC responded

Thank you for taking the time to let us know that Mark, Marci and the rest of our team provided professional service during your recent visit. We're glad to know that you found us a great dealership to do business with. We appreciate your business and certainly look forward to serving you again in the future. Many thanks.

February 22, 2017

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Employee Rating

Service after the sale !! The Service team at Donohoo is Outstanding The work they performed for me on my recent purchase of an Infiniti was excellent and made a huge dif More

by befaulkner67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink, Jimmy Burns

Mar 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with our service department. We're glad that Kathryn, Jimmy and Marci were able to increase your satisfaction with your Infiniti. We're always pleased to leave a customer happier walking out than they were walking in. We appreciate your repeat business and your valuable feedback. We look forward to providing excellent service for you again in the future.

February 20, 2017

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Employee Rating

Best Experience Ever in Car Buying! This is our 3rd car to buy from Donohoo in the past 4 years. They are efficient, helpful and back up their products. I cannot say enough about how a More

by DLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink, Mark Hubbard, Jimmy Burns , Maria Hernandez

Mar 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to give us valuable feedback. We're pleased when we give a customer a good experience the first time, but when we're able to do it three times in a row, then we know that we're really onto something. We're glad that Mark, Kathryn, Jimmy, Marci and Maria hit your high expectations. And we very much appreciate the repeat business. Thank you for continuing to trust us with your car purchases and we hope to see you again when you're ready to buy your next vehicle!

February 12, 2017

Dealership Rating

In and Out. Great experience across the board. Friendly and knowledgeable employees. Good deal on car purchased and fair market on trade in. Look forward to our More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval

Mar 01, 2017

DonohooAuto LLC responded

Thank you for taking the time to let us know that Mo and Marci provided great service during your recent purchase. We're glad to know that you found our team to be friendly and knowledgeable and that they delivered a great experience. It's helpful to know that you found our pricing competitive as well. Thank you again for your business. We hope to serve you again down the road.

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