Marcos Morales | Page 10

Class act Marcos and the dealership will not rest until the client is happy and satisfied. My new car purchased ran days late from getting to the dealer and whe Marcos and the dealership will not rest until the client is happy and satisfied. My new car purchased ran days late from getting to the dealer and when it arrived Marcos drive my car 5.5 hrs to deliver to my front door at 11:30 at night. If this doesn’t say how professional and dedicated they are nothing does. I will be buying my 6th Mercedes from them in 2020 after buying 5 in 2019. Thanks guys job well done More

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5 Star Found the certified pre-owned on their website after searching for weeks at other large dealer groups. Marcos was attentive, provided real time video Found the certified pre-owned on their website after searching for weeks at other large dealer groups. Marcos was attentive, provided real time videos of the car and made the purchase easy all over the telephone and on line. Purchased the car sight unseen, had docs sent and they arranged for delivery all within 36 hours. It was exactly how he described, hassle free transaction that exceed expectations. Marcos answered all my questions, and took calls after hours when he was home. Went well above and beyond, I wouldn't hesitate buying from him and MB Woodlands again. I own (2) MB's already and this was a 3rd for our daughter's 16th birthday, he provided the red bow in the trunk to make it even more special when she received the car. More

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Overall Great Experience I highly recommend going to Marcos; he genuinely cares of what you got say and feel. Great customer service come naturally to him! Working with Paula I highly recommend going to Marcos; he genuinely cares of what you got say and feel. Great customer service come naturally to him! Working with Paula in finance was the cherry on top for my experience. It was my first car purchase alone and without my parents help; she made me feel at home. More

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Marcos helped me through this process diligently explaining everything in helpful and humorous way. I will be back in the future. Thanks Marcos ❤️ My car explaining everything in helpful and humorous way. I will be back in the future. Thanks Marcos ❤️ My car More

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Excellent and prompt deals Very professional and friendly Service. No games or gimmick 5 star dealing. No forcing to buy any models or brand stay up to your choice. superb Very professional and friendly Service. No games or gimmick 5 star dealing. No forcing to buy any models or brand stay up to your choice. superb More

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I just wanted to review our salesman for the Mercedes GLE 450 we recently purchased. Marcos Morales was extremely helpful and attentive. Since the first email I sent asking for information he was quick to re 450 we recently purchased. Marcos Morales was extremely helpful and attentive. Since the first email I sent asking for information he was quick to respond even though it was late at night, the very next morning he sent me a video detailing the car. Which kept me interested in making the purchase. We then met up at the dealership and had a test drive. He was very helpful and knowledgeable about the vehicle. If not for his service we probably would not have purchased since we had already been in talks with BMW, Marcos however really showed interest in us and was willing to work with us on our trade in. He truly is the best salesperson we have worked with. More

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Excellent customer service We purchased a new car from Marcos a few weeks ago, and . I must say he provided us with some of the best test drives we've ever had. He was not shy a We purchased a new car from Marcos a few weeks ago, and . I must say he provided us with some of the best test drives we've ever had. He was not shy about showing us the power and the handling along with the various features. There were several models that we wanted to try and he was always willing to go find what we wanted to make sure that we were making the right choice. There was never any push to purchase something bigger or more expensive. He totally accommodated what we were looking for and provided honest feedback about the pros and cons of each model. Shortly after purchasing the car we had a few maintenance issues. Everything was swiftly resolved beyond our expectations. All sales and service team members we communicated with were nothing but accommodating and professional. I honestly think you would not get this quality and standard of service at many other dealerships. More

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Excellent sales representative! We came here for the service one of our cars and we saw the new models and in a blink of an eye we bought other beautiful car, thanks to the amazing We came here for the service one of our cars and we saw the new models and in a blink of an eye we bought other beautiful car, thanks to the amazing relationship we have with the sales representative and the Finance director. Every time we come here for the service they treated us so well with coffee, drinks, food, And even a chair that gives you massage! We are always looking forward for the next next service of our cars! More

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Easy and painless I had no plan to purchase a car but came in and fell in love with the new 2020 GLE and Marcos made the transaction smooth and painless. I will add I u I had no plan to purchase a car but came in and fell in love with the new 2020 GLE and Marcos made the transaction smooth and painless. I will add I usually hate buying cars because it seems to be a long process but I was in and out thanks to Marcos and finance. More

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Phenomenal attention to detail My salesman, Marco Morales was excellent with providing complete detail from start to finish. And the New Car Sales Manager, Justin Johnson, was flaw My salesman, Marco Morales was excellent with providing complete detail from start to finish. And the New Car Sales Manager, Justin Johnson, was flawless in helping build and design my new GLE. Also had the opportunity to work with Robert Stuckey in finance who made the paperwork quick and easy. I can't say enough good things about my experience. More

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