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Marcous Morton

Overview Reviews (759) Inventory (469)

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Marcous Morton

Marcous Morton | Page 3

Service Advisor

Central Florida Chrysler Jeep Dodge Ram

8675 Commodity Circle
Orlando, FL 32819

I'm from Fredericksburg Va. and transplanted to Florida in 2013. I am a big football fan and also into many things Sci-Fi. I love making people feel comfortable and help them understand what is going on with their vehicle.

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4.5

759 Reviews

Overview Reviews (759) Inventory (469)

Dealership Experience

5 yrs, 11 mos

Industry Experience

30 yrs, 4 mos

Specialties & Trainings

ASE Ceritified tech and advisor

4.5

759 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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759 Reviews of Marcous Morton

February 13, 2026

Dealership Rating

Employee Rating

This is the only dealership that I trust to service my Grand Cherokee SRT. They always do great work. Grand Cherokee SRT. They always do great work. More

by stevemcconn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 13, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

We appreciate you trusting us with your Grand Cherokee SRT service. It’s great to hear Marcous and our team consistently deliver high-quality work. We look forward to caring for your Jeep again.

February 08, 2026

Dealership Rating

Employee Rating

Had the vehicle for over a week, a Blindspot indicator problem was never fixed after being told that it was. It reoccurred the very first time I use the turn signal again. problem was never fixed after being told that it was. It reoccurred the very first time I use the turn signal again. More

by donovan.daly

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Feb 12, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 07, 2026

Dealership Rating

Employee Rating

Excellent Now rental loaner on property fixes only issue have had in the past during service issue have had in the past during service More

by docjab5

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andy Savas, Bob Parr , Justin in service 5 star also

Feb 07, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for your excellent rating. We’re happy the on site rental loaner helped resolve the issue with your Dodge and made your service visit more convenient.

February 06, 2026

Dealership Rating

Employee Rating

Jeannie and Marcous are great. My frustration with service is that I have, once again, had to take my car back to actually get it repaired. I feel like they rely on the device th My frustration with service is that I have, once again, had to take my car back to actually get it repaired. I feel like they rely on the device they plug into my car too much and don't listen to me. I love their recall service, their willingness to Uber me where I need to go and their customer service. More

by mphunter28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeannie Seville - 5 star

Feb 08, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcus and Jeannie met your expectations. We do understand your frustration and continue to work fervently to find a resolution to your problem. Thank you for choosing Central Florida Chrysler Jeep Dodge Ram. We look forward to having you as a valued customer for many years to come!

February 02, 2026

Dealership Rating

Employee Rating

Love this place always explain everything to u and they have great customers, very comfortable waiting area. have great customers, very comfortable waiting area. More

by tomekacarter31

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gio Merced, Shawn Mock, Bob Parr, Rodney Inesta, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara, Chris Mazzeo

Feb 03, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for bringing your Dodge Charger in for service. We’re pleased our team could explain every detail clearly and that you found the waiting area inviting. Having customers like you makes our day, and we look forward to seeing you again.

January 28, 2026

Dealership Rating

Employee Rating

I had an amazing experience with this dealership. Jaylen was very helpful and knowledge through this experience. Jaylen was very helpful and knowledge through this experience. More

by Sabrena M

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Henson Montas, Jevon Baldwin , Jaylen Pritchett

Jan 28, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Central Florida Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come!

January 25, 2026

Dealership Rating

Employee Rating

This service department was quick and easy! Everyone is nice and explains what’s wrong with your car well. Everyone is nice and explains what’s wrong with your car well. More

by lindseyheard19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Hutchins

Jan 25, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2026

Dealership Rating

Employee Rating

Marcous took great care of me and my Jeep. It was fixed promptly and he was great at texting me updates. It was fixed promptly and he was great at texting me updates. More

by M.C.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 17, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Central Florida Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come!

January 16, 2026

Dealership Rating

Employee Rating

This service center is excellent at communicating the needed service then executing this promptly and accurately. Fernanda has been my service advisors at least a few times. needed service then executing this promptly and accurately. Fernanda has been my service advisors at least a few times. More

by RAMPI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fernando Nunez

Jan 16, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Central Florida Chrysler Jeep Dodge Ram!

January 11, 2026

Dealership Rating

Employee Rating

I always get outstanding customer service and extremely friendly staff. I only use them for any of my car needs. friendly staff. I only use them for any of my car needs. More

by StiltMafia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Partin, Chris Mazzeo

Jan 11, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

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