Marcus Procter | Page 4
Service Director
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
74 Reviews
Write a Review74 Reviews of Marcus Procter
December 19, 2021
Easy to deal with. Informative. Great at problem or understanding resolution. Excited about my new car. Wilderness package is great. understanding resolution. Excited about my new car. Wilderness package is great. More
Other Employees Tagged: Darrell Cooper, Jeff Davis, Shantai Isom
December 15, 2021
Grapevine Subaru has the best service department. I am always greeted right away and they perform my services thoroughly. They are always friendly. always greeted right away and they perform my services thoroughly. They are always friendly. More
Other Employees Tagged: Brandon Fraikes, Shantai Isom, Mike Ohanesian, Jordan Reddish
December 02, 2021
I high recommend Five Star Subaru in Grapevine. They are efficient, friendly, honest, professional and a pleasure to work with. I highly recommend Mitchel Hunter (internet sales) and Mike in Service. This efficient, friendly, honest, professional and a pleasure to work with. I highly recommend Mitchel Hunter (internet sales) and Mike in Service. This is my 2nd Outback Touring (2022) and I love it. This dealer always delivers; service on time, concerns are addressed, and very pleasant atmosphere. I love my 2022 Outback Touring! More
Other Employees Tagged: Johnnie Taylor, Doug Laymon, Mitchell Hunter, Kenny Wilder , Michial Cox
November 19, 2021
Consistently delivered what they have promised. We couldn't get an appointment schedule online for when we need our oil change so decided to just visit the dealership and see if they can fit us in. couldn't get an appointment schedule online for when we need our oil change so decided to just visit the dealership and see if they can fit us in. They said it will be 2 hours wait time. To our surprise, it was done just a little over an hour and our car was washed. Great 👍 service. Thanks Marcus for running a tight crews in service department. More
November 18, 2021
For the past 3+ years from sales to service every visit has been an outstanding experience. Bought 2 cars (new and trade-up) over the past 3 years and couldn't be more content thanks to Taylor Greene, an e has been an outstanding experience. Bought 2 cars (new and trade-up) over the past 3 years and couldn't be more content thanks to Taylor Greene, an excellent salesperson, and subsequently everyone in the service department. Everyone I have interacted with in this dealership has been fair, transparent, friendly and highly professional, no matter which department. More
Other Employees Tagged: Taylor Greene, Jeff Davis, Doug Laymon, Brandon Fraikes, Mike Ohanesian, Jon Zablosky
October 30, 2021
Came in for an oil change. Got My Vehicle in right Came in for an oil change. Got My Vehicle in right away. Even washed it came out and told me everything that the vehicle may need in the future. Ve Came in for an oil change. Got My Vehicle in right away. Even washed it came out and told me everything that the vehicle may need in the future. Very pleasant experience More
Other Employees Tagged: Tony Hooman, David Cheney, Dyson Ellis, Jon Zablosky , Anthony Pipkin
September 17, 2021
I was very pleased with the sales team and also the service team. Very professional. service team. Very professional. More
Other Employees Tagged: Dyson Ellis
August 02, 2021
Service provided was excellent.Both in service and Service provided was excellent. Both in service and maintenance. Very clean environment and helpful people. I proud to be a three Subaru car Family Service provided was excellent. Both in service and maintenance. Very clean environment and helpful people. I proud to be a three Subaru car Family. Thanks all. More
Other Employees Tagged: Johnnie Taylor, Doug Laymon, Shantai Isom, Mike Ohanesian
July 24, 2021
We were traveling through and had an issue with our car. The dealership was able to get us in last minute, fix our issue, and even washed and vacuumed it! You do kit find dealerships that are willing to do The dealership was able to get us in last minute, fix our issue, and even washed and vacuumed it! You do kit find dealerships that are willing to do any of this anymore. More
Other Employees Tagged: Johnnie Taylor, Dyson Ellis, Mike Ohanesian, Jon Zablosky , Michael Dinh, Trina McLean, Ryen Ruybal, Brian Swarver
July 17, 2021
Sean Roberts was absolutely wonderful and welcoming! Definitely coming back to this location! Everyone was very through on our work and exterior. We even got a free car wash! Definitely coming back to this location! Everyone was very through on our work and exterior. We even got a free car wash! More
Other Employees Tagged: Sean Roberts, Johnnie Taylor, Dyson Ellis, Mike Ohanesian, Jon Zablosky , Michael Dinh, Trina McLean, Ryen Ruybal, Brian Swarver