Marcus Williams

This was my best car buying experience ever! It was my first time buying a vehicle online and out of state. Marcus and team helped me feel confident with my decision including a smooth transiti It was my first time buying a vehicle online and out of state. Marcus and team helped me feel confident with my decision including a smooth transition from beginning to end. More

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They had me over a barrel, but they did not take advantage. MacArthur-Long had several Maverick Lariat Hybrids. They were not available in Texas or Oklahoma (I live in OKC) and if you could find advantage. MacArthur-Long had several Maverick Lariat Hybrids. They were not available in Texas or Oklahoma (I live in OKC) and if you could find one they'd add 6-8000 to the list price. But M-L sells them for list. 1 star. Got the vehicle. 2 stars. Sell it for list price. 3rd star: they gave me a fair trade on my 2016 King Ranch, just from photos. So, I was on my way, cashier's check for the trade-in in hand. 15 miles from Salina my "low oil pressure" red light on the King Ranch started flashing. Seriously. I was either gonna have to fix that sucker and drive it back, or come up with a buncha extra money I didn't have, to pay for that unplanned engine repair. Kudos to Scott, Used Car manager. He took my trade, and I paid some extra but not nearly what it would have been if I had to pay a mechanic to fix it and, in fact, less than their cost of repair. That more than earned the 4th star. Kudos also to Marcus in sales, took great care of the whole process. We made the adjustments, took care of biz, and they had me outta there even with that mess in about 2 hours. 5 stars. Regarding the new Maverick, like wow! what an absolutely superior vehicle. 40 mpg, great ride, solid as a rock, handles great, excellent stereo, Michelin tires, very quiet cab experience. very nice. Hmmm ... that makes this a six-star rating. More

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Marcus was great to work with and very detailed and helpful with my selection. I would highly recommend him for your next vehicle. helpful with my selection. I would highly recommend him for your next vehicle. More

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Upfront and honest communication ensuring positive experience. Marcus Williams was great to work with. Very polite and service focused with authentic engagement. experience. Marcus Williams was great to work with. Very polite and service focused with authentic engagement. More

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I came to look and Marcus Williams and the entire Long McArthur organization was so great to work with that one good offer after another caused me to leave with one of their Blue Advantage / Gold Certifie McArthur organization was so great to work with that one good offer after another caused me to leave with one of their Blue Advantage / Gold Certified vehicles... More

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Marcus Williams is a true professional. He has great product knowledge and is very responsive in answering questions. I can say the same for Shaun in accessories. I would recommend the d He has great product knowledge and is very responsive in answering questions. I can say the same for Shaun in accessories. I would recommend the dealership to family and friends who are in the market to buy new or used. More

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Marcus is a great guy and is good at what he does. He is a good fit for your company! I would recommend him to other people I know. We are pleased so far with the outcome. He is a good fit for your company! I would recommend him to other people I know. We are pleased so far with the outcome. More

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The customer service and communication that Marcus provided was upper echelon. He listened to my needs and when the vehicle I was looking at became unavailable, he suggested another that was not on provided was upper echelon. He listened to my needs and when the vehicle I was looking at became unavailable, he suggested another that was not on my radar. It hit all the checkmarks. I drove away shortly after very happy in a new-to-me vehicle. I will definitely work with him again when its time for another purchase. More

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What an amazing dealership. My salesman Marcus Williams was precise, professional and a complete gentleman! He obviously loves his craft and his people! Thanks! My salesman Marcus Williams was precise, professional and a complete gentleman! He obviously loves his craft and his people! Thanks! More

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Customer service! The best experience I have had in a lifetime of buying vehicles. From the driver picking me up at the airport, to the internet sales team, the optional equipment team, the vehicle prep lifetime of buying vehicles. From the driver picking me up at the airport, to the internet sales team, the optional equipment team, the vehicle prep team, to the finance office…..the dealership was flawless! I got exactly the truck I wanted, when I wanted and they all made it a pleasure. Great to know there are still businesses with competent leadership that have pride in what they do. It shows throughout the organization. You should be a model dealership. Thank you! I plan to be back…even if I do live in FL. More

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