Maria Durham | Page 36

Had trouble getting coolant replenished when I requested it -- had to return the following day and practically insist that my request be honored it -- had to return the following day and practically insist that my request be honored More

by SLFAIR66 Verified Customer Verified Customer

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The customer service was amazing, everyone thar passed me; asked if I need anything or if they could get me anything. That included the gentleman cleaning the floors. me; asked if I need anything or if they could get me anything. That included the gentleman cleaning the floors. More

by efkids Verified Customer Verified Customer

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Everything went well I came for an oil change. Theyeven gave me a coupon so it was cheaper than I thought. Theyeven gave me a coupon so it was cheaper than I thought. More

by gustavuspoindetxer85 Verified Customer Verified Customer

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Pleasant experience. Friendly staff. Worked efficiently to get a fair deal. Nice selection of vehicles. Friendly staff. Worked efficiently to get a fair deal. Nice selection of vehicles. More

by Evaburnett555 Verified Customer Verified Customer

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Truck was fixed. Had hard time getting updates on progress. Left a lot of messages. Had hard time getting updates on progress. Left a lot of messages. More

by KINGRG1955 Verified Customer Verified Customer

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No matter what your service appt. Is for, they stay up-to-date on your vehicle. Is for, they stay up-to-date on your vehicle. More

by SCARLEO1030 Verified Customer Verified Customer

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Danielle and Chris, my mechanic we awesome. Would trust them anyway with my future vehicle needs. Would trust them anyway with my future vehicle needs. More

by NCICSOAP Verified Customer Verified Customer

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My scheduled state inspection took over 2 hours to complete. I saw people come in after I did and leave before me. This is the third time I’ve brought my vehicle here for maintenance and waited over 2 complete. I saw people come in after I did and leave before me. This is the third time I’ve brought my vehicle here for maintenance and waited over 2 hours. This is unacceptable. I will not be bringing my vehicle here anymore. Maria was less than helpful when I asked about the status of my car. More

by PIKSKATE Verified Customer Verified Customer

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The quality of the actual work done to my vehicle has always been great. The quality of the customer service I have and continue to receive is disappointing at best. On multiple occasions I am told I w always been great. The quality of the customer service I have and continue to receive is disappointing at best. On multiple occasions I am told I will receive a call with an update to quite expensive warranty claims on my vehicle, only to never receive a call, text, or email from anyone. No matter how many voicemails and texts are left, there is never any communication. But when it comes time for me to schedule a regular maintenence visit, it's like an entire different world. I get calls and texts about my appointment and text updates on my vehicle. It'd be nice to actually have some communication during a time where a very expensive vehicle repair is looming over my head and not just when there's quick fast money to be made during a service visit. More

by CHRISTIANNEWBURY Verified Customer Verified Customer

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The service is great. The staff are friendly and knowledgeable. Very satisfied with all they do for us!! The staff are friendly and knowledgeable. Very satisfied with all they do for us!! More

by Cletus Verified Customer Verified Customer

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