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Maria Lizardi
1,988 Reviews
1,988 Reviews
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1988 Reviews of Maria Lizardi
December 13, 2018
Another Super Experience As usual Greg Jones and Maria Lizardi did an excellent job handling my service call . They were courteous and very responsive to my questions. In ad As usual Greg Jones and Maria Lizardi did an excellent job handling my service call . They were courteous and very responsive to my questions. In addition all the service folks I encountered were great! More
by DACHSIE
Verified CustomerOther Employees Tagged: Greg Jones
December 12, 2018
Quick service, excellent results. Friendly service personnel, fast service. Very helpful. Susan Schoengold was excellent in helping me get in and out even without an appointment. Impre Friendly service personnel, fast service. Very helpful. Susan Schoengold was excellent in helping me get in and out even without an appointment. Impressed with this service department. It was my first visit. More
by mike007
Other Employees Tagged: Susan Schoengold
December 12, 2018
GREAT SERVICE I HAVE BEEN DEALING WITH MARIA IN SERVICE FOR A COUPLE OF YEARS. SHE CARES ABOUT HER CUSTOMERS AND WILL ALWAYS FOLLOW UP TO MAKE SURE THAT EVERYTHING I HAVE BEEN DEALING WITH MARIA IN SERVICE FOR A COUPLE OF YEARS. SHE CARES ABOUT HER CUSTOMERS AND WILL ALWAYS FOLLOW UP TO MAKE SURE THAT EVERYTHING IS WORKING PROPERLY. DEFINITELY SUGGEST WORKING WITH HER. More
by KHELAL1010
Other Employees Tagged: Emilio Torres, Tammy Saylor, Eddie Cintron
December 12, 2018
Very Poor Service There were many errors with regards to my experience with this dealership. On top of that I was promised a call from a dealership manager and have yet There were many errors with regards to my experience with this dealership. On top of that I was promised a call from a dealership manager and have yet to receive that call. Now the same warning light has returned after taking a week to fix. More
by jayagraham
December 09, 2018
Great service The only thing I was not happy with is bmw was out of loaner cars and they did pay for a rental but the rental had been smoked in and with me being a The only thing I was not happy with is bmw was out of loaner cars and they did pay for a rental but the rental had been smoked in and with me being a none smoker I can always tell. had a headache every time I drove the vehicle. Not a good feeling. More
by emmanuelongaro1231
December 07, 2018
Airbag idiot light Got it fixed. Gave me a deal on hourly rate. Gave me free rental since wouldn’t be done by end of day. 25 word minimum is silly Got it fixed. Gave me a deal on hourly rate. Gave me free rental since wouldn’t be done by end of day. 25 word minimum is silly More
by KEITHRBADGLEY
Other Employees Tagged: Jonathan Parker
December 06, 2018
So fresh Dealership is so fresh and so clean Tech really knew what he was doing Great staff, very polite. Will be back in the future Thank you. Dealership is so fresh and so clean Tech really knew what he was doing Great staff, very polite. Will be back in the future Thank you. More
by BRYHOS
Other Employees Tagged: Naycolle Wright, Eddie Cintron, Timothy Chestnut, Eric Bachar, Derek Thomas , Richard Bobek, Doug Gibson, Chong Lee, Kyle Tabar
December 03, 2018
Valentina was wonderful Valentina treated me like I was a VIP. She was iur sales person when we bought the car, and it was a pleasure to deal with her in service Valentina treated me like I was a VIP. She was iur sales person when we bought the car, and it was a pleasure to deal with her in service More
by MILLICENTBRANT
December 01, 2018
Not acceptable We got there at 1:00 for a 1:30 appointment. There were two entryways to your dealership and a sign was posted to stop at the cones which we did. Ther We got there at 1:00 for a 1:30 appointment. There were two entryways to your dealership and a sign was posted to stop at the cones which we did. There was a man who was cleaning something and after ten minutes, he finally came to us and told us to stop at the cones I side(confusing)! When he quit chatting with us we tried to pull up but the greeter was still chatting! When we got to the servicemen, My husband could out to talk to them because the greeter was still talking. When we did try to talk to them they abruptly told us to wait on Maria Lizardi. Finally at 2:00 pm she came to talk to us! We told her that we were there to get a part Replaced on a car which was purchased in Miami from a Mercedes company. On the info which she took it was stated that they were to fix the part and also To get off another key made. She said she would be right back and tell us if they approved it and she was going to give them a call. She did come back And said they approved everything. I asked if we could have a loaner car because we figured that it would take some time to fix the park and to make a key. She said I’ll let you know how long it will be. She never got back to us! I finally went to her and said what is going on? Shecreplied that we had not waited too long even though it was 430 by then! She knew nothing about the key replacement and said that it would have to be sent out. She was very rude to us! The bottom line is that we waited 3 1/2 hours for an answer from Maria and we never got it until we went up to her and had to chase her down! I have bought many cars in my life and I’ve always been treated with respect then I brought in the car to get fixed! This was terrific service! More
by KARENBOURLAND
December 01, 2018
Why go anyplace else. There are so many repair facilities that claim they repair BMW’s. Frankly they don’t have a clue. Been there done that. Don’t waste your time or mon There are so many repair facilities that claim they repair BMW’s. Frankly they don’t have a clue. Been there done that. Don’t waste your time or money. Use the customer service coupons and get first class friendly service. I highly recommend Maria l. as your “service writer”. Exceptional, friendly, organized, knowledgeable ..... doesn’t get any better. More
by jdr1465
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