Mario Burgos
Mario Burgos at Nimnicht Buick GMC

Mario Burgos | Page 4

Asst. Service Manager

Nimnicht Buick GMC

11503 Philips Highway
Jacksonville, FL 32256

4.2
67 Reviews
4.2

67 Reviews

Write a Review

67 Reviews of Mario Burgos

December 24, 2020

Dealership Rating
Employee Rating

This is our 3rd GMC or Buick SUV we have purchased here. We trust the service department for all of our warranty and maintenance work. More

by fredelp
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Richmond , Madison Avery

November 01, 2020

Dealership Rating
Employee Rating

Great customer service, Arthur just made it work for me and gave me no other choice but to say we got a deal. Thank you More

by calderonv7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Madison Avery, Arthur Robinson

August 19, 2020

Dealership Rating
Employee Rating

I had a scheduled appointment with Jarin which made the car buying process extremely efficient. He knew what car I was interested in and what options I wanted. He also knew my budget and the deal I wante More

by pfaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Madison Avery, Jarin Cobb, Jess -Customer Service/Sales

July 18, 2020

Dealership Rating
Employee Rating

Best experience ever!!!! James took his time with me and showed me every car I was interested in. He explained every setting in the car and answer any questions I had!!! I am so happy with my purchase and F More

by Yasminebartlett1
Recommend Dealer
Yes

Other Employees Tagged: James Jones , Bill Laman

June 24, 2020

Dealership Rating
Employee Rating

Wasted better than 10 hours trying to buy a new Acadia Denali. Pulled my credit without a purchase, then denied with credit score of 863. More

by Sassygirl32073
Recommend Dealer
No

Other Employees Tagged: Jackie Lynch , Barry Lambert

Jun 24, 2020

Nimnicht Buick GMC responded

Hello Ms. Little, You were counseled by Mr. Lynch as to not receiving tax credit on your friends son's car when you trade it on your deal for the Acadia Denali. We are sorry you chose not go forward with the purchase based upon the correct facts Mr. Lynch gave you. Mr. Lynch feels obligated to inform people of the laws of Florida as it pertains to trading a vehicle not owned by the customer (you) to save money on taxes but the state does not allow this transaction.to transpire. Your deal was never submitted to a bank for approval or denial because you never agreed to purchase. If you had agreed to purchase you certainly would receive the best rate available to someone with outstanding credit. Scott Baker Customer Experience Manager sbaker@nimnicht.com

Jun 24, 2020

Sassygirl32073 responded

Not complaining about sales tax on the trade in. I'm complaining about total experience. Even after the rebate changed from $2,000 to $4,000, the NADA value didn't match what you were trying to charge for the vehicle. Also, according to the letter I received from you says my credit was pulled and denied. With my credit score I have A+ rating. I'm enjoying my Cadillac XT6. Cadillac wanted to sell a car when GMC didn't.

Jun 24, 2020

Nimnicht Buick GMC responded

I hope you enjoy your new XT6

June 21, 2020

Dealership Rating
Employee Rating

Jason and everyone at Nimnicht we’re awesome ! I have taken my Yukon at the service and knew I would buy a car from this dealership because how they treat their customers! Jason was so efficient and kno More

by Lisa2853
Recommend Dealer
Yes

Other Employees Tagged: Gus Aikens , Jason Horowitz, Bill Laman

May 29, 2020

Dealership Rating
Employee Rating

Bought a jeep less than a week ago. Noticed something was running funny so I took it into my trusted mechanics. There was bad breaks, oil leaks and a bad water pump. Called back to see how they missed it. An More

by Bailey Miller
Recommend Dealer
No

Other Employees Tagged: Keith Albert, Steve Elliott, Drew Scott , Madison Avery, David Bock, D J Edwards, Clay Newton, Arthur Robinson

March 25, 2020

Dealership Rating
Employee Rating

Kyle is energetic and works hard. Needs more experience in sales. Needs to focus on what is important to the buyer. Good effort in trying to address the sale for Nimnicht. More

by gwbussell
Recommend Dealer
Yes

Other Employees Tagged: Gene Maxwell , Madison Avery, Kyle King

March 16, 2020

Dealership Rating
Employee Rating

Another Great Experience at Nimnicht! Third purchase at Nimnicht GMC. Peter was super helpful and got us through the process smoothly. He was willing to work with us as we worked through w More

by mjdday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Albert, Trent Rogers , Madison Avery, Jason Basalay, Peter Deschler

March 10, 2020

Dealership Rating

Mario has always been a stand up, shoot straight guy with me since my first service visit. I actually enjoy taking my Sierra to the dealership. I always know Mario will take care of me. There’s not enough ro More

by gordo924
Recommend Dealer
Yes
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