Mario Markou
Mario Markou at Lester Glenn Subaru

Mario Markou | Page 6

Sales Manager

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

4.9
109 Reviews
4.9

109 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Industry Experience

33 yrs, 5 mos

109 Reviews of Mario Markou

November 04, 2024

Dealership Rating
Employee Rating

It was a great experience! Everyone was extremely helpful. They all helped me find a car that was right for me and also affordable for my budget. I would highly recommend the c More

by LHILL8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Palazzo, Jim Grace, Seth Leifer , Noah Conlon-Lewis, Lindsey Mulrain, Linda in customer service

Nov 05, 2024

Lester Glenn Subaru responded

Hey LHILL8, Thanks for sharing your experience! We're thrilled to hear that our team was able to help you find the perfect car that fits both your needs and your budget. Your recommendation means a lot to us! If you ever need assistance in the future, don’t hesitate to reach out. We’re here to help! Happy Driving, The Lester Glenn Subaru Team

November 04, 2024

Dealership Rating
Employee Rating

Had a nice experience. No pressure. Noah was a pleasure to deal with. Everyone was helpful and friendly. More

by BRENDAYUNKER45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Conlon-Lewis, Cody Monica

Nov 05, 2024

Lester Glenn Subaru responded

Hey BRENDAYUNKER45, Thanks for sharing your experience! We’re delighted to hear that Noah and the team made your visit enjoyable and pressure-free! Providing a friendly atmosphere is important to us, and it's great to know you felt that during your time here. If you need anything in the future, feel free to reach out. Happy Driving, The Lester Glenn Subaru Team

October 23, 2024

Dealership Rating
Employee Rating

Very pleasant experience. Mike Boczkus, our salesman, listened and showed us exactly what we wanted to see, . There was no "hard sell". Cody Monica and Mario Markou worked h More

by malbrecht1116
Recommend Dealer
Yes

Other Employees Tagged: Sean Hefner, Mike Boczkus , Cody Monica

October 22, 2024

Dealership Rating
Employee Rating

As always, Lester Glenn's service is second to none. The time I was told to complete the service was correct. The staff is extremely friendly and the service department is kept clean and tidy. More

by lawn4sir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Leifer , Kathy Ottmer

Oct 22, 2024

Lester Glenn Subaru responded

Hi lawn4sir, Thanks for sharing your experience! We’re so glad to hear that our service continues to exceed your expectations! It's great to know that our team’s friendliness and the cleanliness of our service department stand out to you. We appreciate your support and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

October 08, 2024

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Employee Rating

Seth and Lester Glenn was recommended to me by a family friend, they were very friendly and helpful. More

by salfacciola7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Leifer , Melissa Arnold

October 05, 2024

Dealership Rating
Employee Rating

I’m truly beyond disappointed with the customer service at this location I will never be able to support any Lester Glenn dealership moving forward. More

by kieleleilani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 07, 2024

Lester Glenn Subaru responded

Hi Kiele, Thank you for taking the time to share your concerns. We are very sorry to hear that you feel this way about your experience with our team. It’s our goal to provide exceptional service and support to our customers. We have shared this review with our management team and have spoken to our General Manager, Jamie. We understand that you traded in your vehicle on September 18th and completed a deal for a new vehicle. Your sales representative reached out to you on September 20th to thank you for your business and see how your new vehicle was, which you responded that it was fine and you were currently at work. Your sales representative also reached out to you two additional times via email and once via text message in the week that followed to check in with you. Approximately one week after your deal was completed, our team also reached out asking for an additional document that we needed, which you informed us that you could not help us get. On 10/2 we were made aware, for the first time, that you were not happy with trading in your prior vehicle and wanted to take your previous vehicle back and resume your previous vehicle loan. Unfortunately, by this time, our team had paid off the loan associated with the vehicle you traded in, processed the vehicle through our service center and completed repairs and reconditioning on the vehicle you traded in totaling approximately $3,000. Our management team has been in contact with you to discuss this further and provided you with additional options given the chain of events that have taken place, but have been unable to resolve this with you as of yet. Our team will remain in contact with you to offer assistance however we can, but the circumstances of this transaction does affect us given the work completed on your vehicle. We take feedback and accusations such as the ones you made in your review very seriously and are doing everything we can to assist you to the best of our ability. Finally, we understand that you have spoken with our General Manager Jamie, and that he is working to assist you with repurchasing your vehicle. Thank you again for your feedback. Thank you, The Lester Glenn Subaru Team

September 15, 2024

Dealership Rating
Employee Rating

I was referred to Seth who was highly recommended by a good friend because of her great experience working with Seth. I made an appointment when the time was right with Seth and I was extremely happy with More

by joycetanzillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Leifer , Lindsey Mulrain

Sep 20, 2024

Lester Glenn Subaru responded

Hey JoyceTanzillo, Thanks for the wonderful review! It’s awesome to hear that Seth came highly recommended and lived up to the expectations, going above and beyond once again! We're thrilled you had such a great experience and congratulations on your Outback! We appreciate the recommendation and look forward to helping you again in the future! Happy Driving, The Lester Glenn Subaru Team

September 09, 2024

Dealership Rating
Employee Rating

Everything about Lester Glenn Subaru was great from the greeting we received walking in the door to the delivery specialist who showed us all the feature of our new Outback. Our salesman, Matt Troncone, s More

by t45ts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Grace , Lindsey Mulrain, Matthew Troncone

September 03, 2024

Dealership Rating
Employee Rating

Ron and Mario were great. I was ready to walk at one point but they worked together and with me to meet my needs and get me into a safe certified vehicle! More

by ROBYN.BRADLEY11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronald Giordano

Sep 04, 2024

Lester Glenn Subaru responded

Hi Robyn, Thanks for sharing your experience! We're glad Ron and Mario were able to work together to meet your needs and help you find a safe, certified vehicle. Your satisfaction is our priority! Happy Driving, The Lester Glenn Subaru Team

August 29, 2024

Dealership Rating
Employee Rating

This is a great dealership. The amount of cars they sell in one day is amazing! Very high volume dealer. They also have great prices! That’s one reason why they sell so many car More

by JIMMY163333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Boczkus , Melissa Arnold, Noah Conlon-Lewis, Deven Dickenson, Cody Monica

Aug 30, 2024

Lester Glenn Subaru responded

Hey JIMMY163333, Thanks for the fantastic review! We're thrilled to hear that you’re impressed with our high volume and great prices! It’s awesome to know that you think it’s worth the trip to visit us. We look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

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