Mario Sosnowski
Mario Sosnowski at Golf Mill Ford

Mario Sosnowski | Page 35

General Manager

Golf Mill Ford

9401 N. Milwaukee Ave.
Niles, IL 60714

Contact Me
5.0
371 Reviews

Dealership Experience

21 yrs, 6 mos

Languages Spoken

Polish Polish

5.0

371 Reviews

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371 Reviews of Mario Sosnowski

August 20, 2020

Dealership Rating
Employee Rating

Mario Sosnowski is the classic “used car salesman.” Not only is he a snake, but he is an unprofessional one. He offered me a terrible deal on trade-in, I said fine as I wanted the new car. Essentially, he More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Muhammad Pirzada

Aug 19, 2020

Golf Mill Ford responded

Mr Murphy first we would like to apologize because you feel that way . We are Illinois largest volume store 13 years running and also President's Award winner for customer satisfaction in 2019 so there is something that we doing right. Mr Murphy you just simply don't want to accept the fact that your vehicle wasn't worth what you were expecting for it . Also as mention on the phone we have two more local customers that were interested in this vehicle and both have scheduled appointment's this evening for a test drive -and that's why simply we don't accept deposits on pre-owned vehicles . If there is anything else that we can help with please don't hesitate to reach out to us . Thank you .

Aug 22, 2020

Golf Mill Ford responded

Mr. Gavin Murphy from St Paul, MN of JMurphyAsosociate.com***** We understand how you feel since you lost on a real great deal on our vehicle that was Sold & Delivered to our local Repeat, Loyal Happy & Completely Satisfied customer. Thanks for sharing your feelings with us & to all customers that will read your feedbacks. There's always two sides on every stories, we surely know ours & you're welcome to share yours which is your right to do so on every review sites that you can think of. We did some homework for you & here is the best deal for your local dealership so you can start shopping & comparing, good luck on finding another great deal on your vehicle search... https://www.cars.com/for-sale/searchresults.action/?mdId=30036452&mkId=20015&page=1&perPage=20&rd=99999&searchSource=GN_REFINEMENT&sort=relevance&stkTypId=28881&yrId=30031936&zc=55104

Aug 24, 2020

Golf Mill Ford responded

Mr Gavin Murphy, What was dishonest about letting you know that nice pre-owned low miles 2017 Black / Black Focus RS was a hot vehicle that everyone in local & out of state customers like you had called & emailed our dealership & was trying to do the same like you offering to put deposit when we can't do due to other customers that were here ready to purchase, we didn't want you to come all the way & find out vehicle has been sold & we can't find a replacement or similar to it, that will definitely make you more Angry which will be more acceptable & reasonable for you to give us your negative feedbacks, believe it or not other customers that called & emailed us was OK when we told them the vehicle status & let it go hoping they can find a deal like it at other dealership, but you won't accept the facts & so mad & wouldn't move on, with the things happening around us its better to be at peace & not to keep hate in you. Again, we wish you to get the best deal on your next vehicle purchased...

Aug 24, 2020

Golf Mill Ford responded

Of course you’re not Angry using the F word. We’re stupid & dishonest only in your book & surely not to hundreds & thousands of our Happy & Completely Satisfied customers local & our of states. How can we sell you the vehicle over the phone? We told you that we have local customers that are also buying the vehicle the same day & trying to save you the trip for nothing, who’s dishonest then? Those other customers that missed out on this Great deal that you won’t let go are all in peace, but of course you can’t stop thinking about it & most likely will not find a similar deal that’s why you’re feeling this way. Again, we still wish you best of Luck & hope you find peace in your self to have a good day when you wake up in the morning & when you sleep at night...

Aug 24, 2020

Golf Mill Ford responded

Told you that we have a lot of out of state customers & we delivered & shipped several vehicles out of state for sure. The thing that you’re having a hard time accepting & understanding is the vehicle was going to be sold & will not be able to sell it to you because you were not present at the time, if you were in our shoe what will you do better. We’re replying to you since you won’t find a peace in your heart & mind & it’s sad that you can’t let go that you just simply missed out on our Special deal on that low miles Black / Black 2017 Focus RS. You can choose to were you purchase your vehicle & simply we have the right to choose whom to sell our vehicle it just end up not to be you*****

Aug 24, 2020

Golf Mill Ford responded

Again, how many times we have to tell you that multiple deals were working on the nice low miles per-owned Black / Black 2017 Focus RS. We have talked & communicated with all of you that were all interested in buying that Hot Car. Long story short, vehicle was Sold & Delivered to our Happy & completely Satisfied customer. We totally understand that you’re so sad & upset on missing a deal with us on that vehicle that you probably still couldn’t find anywhere at the moment that’s why you just can’t let go. You’re letting other people know about your stories & we surely want other people know our side of stories. Hope one of these days that you will find the inner peace in your heart it’s not healthy to stay mad & sad for things that didn’t work out*****

Aug 24, 2020

Golf Mill Ford responded

Sorry, corrected the errors since it will take more than a day for you to get over on missing of one of the Best out of state deals that also could’ve been the 4th out of state purchase for you that just didn’t go the way you were hoping. Hope you have a wonderful day it’s OK you’ll find another deal for sure that you will be happy just won’t be with us for sure which we accepted hope you do the same to accept reality*****

Aug 20, 2020

G responded

That’s interesting...I called and said I wanted to go through with WHAT YOU OFFERED ME! You said no! Are you dense? And I said I would pay the full retail price that it’s listed for sight unseen, no deposit, no trade in.

Aug 22, 2020

G responded

The problem with you guys at Golf Mill Ford is you're just dishonest. Again, go back to the facts. Yes, I was unhappy with the value you gave me on my trade-in but I ultimately said I would do it and you said I can only have the new car if someone else doesn't buy it. (???) Then, I said I will buy the new car outright with no deposit, no trade-in and sight unseen. The fact that you guys are just completely unable to be logical about something just illustrates why you're selling cars.

Aug 24, 2020

G responded

The fact of the matter is I offered to buy the vehicle at the price it was listed with no deposit so all your consistent replies show is how stupid you guys really are there. It has nothing to do with being angry, it’s letting other potential buyers know how dishonest you guys are there and what they’ll have to deal with.

Aug 24, 2020

G responded

If in 2020 you don’t know how to sell a vehicle electronically then you’re just behind the times (I've purchased 3 vehicles out of state)...and I'm clearly not the "only" person who believes this otherwise you wouldn't being taking time out of your day to reply to me. You are going out of your way to maintain a facade of your dealership when in reality you guys lied backed out of a deal you offered me. Even the salesman who I was working with (Vincent Polo) said Mario and Muhammad were dishonest and actively lying because they would prefer to sell a vehicle to a repeat customer.

Aug 24, 2020

G responded

So if "the vehicle was going to be sold" why would you even offer me a trade-in deal? That I accepted? Why even engage in the process of deal, then offering me a deal, if you had someone else going to buy? Don't you see how dense you look?

Aug 25, 2020

G responded

Haha okay...

July 22, 2020

Dealership Rating
Employee Rating

Got my new Ford Escape 2020 today. I am beyond happy & grateful. A big Special thanks to Mario Sosnowski, Darwin and Ben Trust for helping me get the best car possible. More

by Cleo Dangcalan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darwin P. Linsangan Sr., Ben Trush, Jon Kreatsoulas , Wesley Polo, Frank Psyhogios

May 20, 2020

Dealership Rating
Employee Rating

Excellent We drove all the way from Rockford and we don't regret it. This is now our dealership of choice. They take care of their customers and treat them like More

by Michi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Sfikas , Maciej Skwiot, Omar Youhanna

March 12, 2020

Dealership Rating
Employee Rating

Great service excellent conversion Explain every thing Great service excellent conversion Explain every thing about car nice atmosphere in show room helpful staff I m going to refer my friends Good j More

by Rafiuddin W Syed
Recommend Dealer
Yes

Other Employees Tagged: Issac Moushi , Mike Nalivayko

Mar 12, 2020

Golf Mill Ford responded

Hello Rafiuddin, Thank you very much for your feedbacks & reviewing our sales team with your overall experienced, we look forward on assisting you in your needs after your purchased, please keep in touch with your sales person Issac Moushi. if you have any other questions now or later on down the road, we surely appreciate your family & friends referrals in the coming future...

March 02, 2020

Dealership Rating
Employee Rating

Brian was great finding the exact truck we have been looking for. Strongly recommend Brian as a honest sales person who will go above and beyond for his customers. Thank you. More

by Deank29
Recommend Dealer
Yes
Mar 04, 2020

Golf Mill Ford responded

Hello DeanK, Thank you very much for your feedbacks & reviewing our whole sales & service team with your overall experienced, we look forward on assisting you in your needs after your purchased, please keep in touch with your sales person Brian Fulton. if you have any other questions now or later on down the road, we surely appreciate your family & friends referrals in the coming future...

February 07, 2020

Dealership Rating
Employee Rating

Wow! This place is amazing! I have brought three cars here and I will keep coming back. Darwin is a very helper salesman and his store manager, Damian, was the best at getting us a great deal. More

by Jennyolson1726
Recommend Dealer
Yes
Feb 11, 2020

Golf Mill Ford responded

Hello Jenny, Thank you very much for your feedbacks & reviewing our sales team with your overall experienced, we look forward on assisting you in your needs after your purchased, please keep in touch with your sales person Darwin P. Linsangan Sr. if you have any other questions now or later on down the road, we surely appreciate your family & friends referrals in the coming future...

February 07, 2020

Dealership Rating
Employee Rating

The dealers were very friendly and helpful! They made it happen! Darwin, Damian and Mario are the BEST!! Everyone at Golf Mill Ford are the utmost professionals! More

by bhawks247
Recommend Dealer
Yes
Feb 11, 2020

Golf Mill Ford responded

Hello Danny, Thank you very much for your feedbacks & reviewing our sales team with your overall experienced, we look forward on assisting you in your needs after your purchased, please keep in touch with your sales person Darwin P. Linsangan Sr. if you have any other questions now or later on down the road, we surely appreciate your family & friends referrals in the coming future...

January 15, 2020

Dealership Rating
Employee Rating

Excellent service. I had a great experience with the sales person and the service guys..! The owner stoped by and helped with the pricing. Manager was always there for me..! More

by Luan Ali
Recommend Dealer
Yes

Other Employees Tagged: Nick Bisioulis, Wesley Polo, Rich Romanowski

Jan 18, 2020

Golf Mill Ford responded

Hello Luan Ali, Thank you very much for your feedbacks & reviewing our sales team with your overall experienced, we look forward on assisting you in your needs after your purchased, please keep in touch with your sales person if you have any other questions now or later on down the road, we surely appreciate your family & friends referrals in the coming future...

January 07, 2020

Dealership Rating
Employee Rating

I was really glad that Mario and Sebastian took care of me. I have received excellent & exceptional customer service and I was able to receive amazing discounts. More

by adamw
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Ludzik

Jan 07, 2020

Golf Mill Ford responded

Hello Adam, Thank you very much for your feedbacks & reviewing our sales team with your overall experienced, we look forward on assisting you in your needs after your purchased, please keep in touch with your sales person if you have any other questions now or later on down the road, we surely appreciate your family & friends referrals in the coming future...

December 17, 2019

Dealership Rating
Employee Rating

Great Experience Overall Greg was a good salesman. Mario was a great sales manager. I got the right car, at the right price, and with the right financing. More

by stan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grzegorz Jarzabek, Wesley Polo

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