Marion Swain | Page 4

Treated us with ease and like family Marion is really great to work with. Our experience with Marion toped any experience I've ever had with the finance department of any car dealership. Marion is really great to work with. Our experience with Marion toped any experience I've ever had with the finance department of any car dealership. Marion is personable and really wanted us to be totally at ease and confident in purchasing our new 2016 Prius. Thank you, Ray Castellino DC. More

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Best overall expirence at any dealership!!!!!!! Ruben was amazing, very polite, very respectful and very honest. I am so happy with my new purchase of a 2016 Tundra 4X4. Marion was very polite a Ruben was amazing, very polite, very respectful and very honest. I am so happy with my new purchase of a 2016 Tundra 4X4. Marion was very polite and sweet, Made signing papers a breeze and fun. Michael is a great Manager who has been with the dealership for a long time, knows what it takes to get a deal done. Thanks again Ruben, for all your help In getting My family into a truck we Love! Will recommend all my friends and family! Thanks guys! More

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Experience at this dealership lost trust I leased a new Corolla from this dealership. I went in after hearing about the $149/month promotion. I selected a vehicle that the salesman said wou I leased a new Corolla from this dealership. I went in after hearing about the $149/month promotion. I selected a vehicle that the salesman said would be about $20 more than that, still a pretty fair price. Then was passed to the sales manager who said it was a special edition that would be more like $200/month. Getting less satisfied, but still went ahead to sign with the Finance Director because I liked the car. The F.D. turns out to be just another salesperson. I was told about an alarm system that would pay for itself in insurance savings in a couple of years. I asked to be able think about this with an option to buy later. The answer was no, it was either right then or never. This is a scam as the actual payback from insurance savings turns out to be more like 6 years. To make matters worse, I received a letter from Toyota Financial a week later stating that the Official Fees and Taxes had been underestimated by more than $600. In trying to find out the reason for this, left two voicemails and wrote letters to Ventura Toyota and Toyota Financial. I have received no response to date. I gave poor customer feed back, as above, to the feed back request that was emailed to me. As a result, the internet department at Ventura Toyota responded and said they would call me back after looking into it. I never did hear back. If I had it to do over again, I would definitely not go to this dealer and would not go with Toyota. I think they make a decent car, but in my experience the organization does not warrant any trust. More

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Car buying experience I would like to take this opportunity to thank Robert Cramer for an awesome car buying experience. I truly believe Rob is an honest, modest, humble h I would like to take this opportunity to thank Robert Cramer for an awesome car buying experience. I truly believe Rob is an honest, modest, humble human being. I have purchased nine vehicles in my lifetime from various dealership, this last purchase has been the best, I felt Toyota of Ventura and their staff are great. My wife and my daughter are really impressed and very pleased with the ease and friendly atmosphere during the short transaction. My daughter and her family are now enjoying the luxury of driving the Highlander Ltd. I really believe the reputation and success of a company or a business depends on their product, but more importantly their employees. Rob....you the man! Thanks again. More

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Awesome! Luis Martinez has helped my husband and I with 8 cars over the years - we keep coming back because of our excellent experience with him. Recently we b Luis Martinez has helped my husband and I with 8 cars over the years - we keep coming back because of our excellent experience with him. Recently we both drove a Prius home and can't say enough about Luis' assistance. Accomodating us each step of he way, Luis is creative, highly energetic, caring and extremely helpful as he fits us with our perfect match each time. We are so impressed with how genuine Luis Martinez is when he assists us, we stop by periodically to just say hi! Ventura Toyota is a top notch dealership I recommend highly. Marion in finance is delightful and creative with her financing as well. Great folks at Ventura Toyota. More

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Best deals, fourth time around!!!! I live in San Diego and still do my leases through them because they are honest and DO what they say they are going to do. Because of the 180 mile dr I live in San Diego and still do my leases through them because they are honest and DO what they say they are going to do. Because of the 180 mile drive I admit I have tried to put a deal together from dealerships in San Diego but its the same old song and dance and I end up wasting 2 hours of my time . Rueben and his Sales manager Michael will have my business where ever I live. More

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I was very pleased with the service I went with my daughter to look for a Camry and Luis Martinez met us. He was so pleasant and helpful, and also had a great seance of humor. I ended I went with my daughter to look for a Camry and Luis Martinez met us. He was so pleasant and helpful, and also had a great seance of humor. I ended up leasing 2 cars! We were very happy with the prices and the service we received. Everyone that helped us was very nice, Marion Swain, and Shawn Etminani. I would highly recommend them anyone looking to purchase or lease a vehicle. More

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Great experience My husband and I went today (July 11th) to purchase a vehicle and we knew what we wanted. We had met with Luis Martinez a few days ago and made an ap My husband and I went today (July 11th) to purchase a vehicle and we knew what we wanted. We had met with Luis Martinez a few days ago and made an appointment in hopes of purchasing a new car. When we started the negotiations we were going to purchase the lower model of the Tacoma. At the end we ended with a higher end model. Luis Martinez was very courteous, nice and professional. He really did the best to help us out. The things that he was telling was the truth. How do I know that?? Because of my friends who were sales reps and who recently bought this particular vehicle told me many of things he told us. Luis is great, very knowledgeable and honest and I can appreciate and respect that. We also dealt with Marion the director of finance, she was also very helpful and explained a few things in detail about the finance. I can't speak highly enough of Luis and Marion. We were very pleased with not only our purchase, but the professionalism of this particular team. Everyone was helpful and ready to answer questions we had. We would definitely come back and purchase another vehicle from this dealer. My husband and I are very pleased. THANK YOU!!! More

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Ventura Toyota Was helped by Luis. Awesome experience. He was very knowledgeable, helpful and personable. No haggling. Gave us a totally fair price. Hands down, best Was helped by Luis. Awesome experience. He was very knowledgeable, helpful and personable. No haggling. Gave us a totally fair price. Hands down, best car buying experience in the last 10 years. Marion in finance was awesome as well. Couldn't have got this ball rolling without help from Sam Tello. If you are looking for a new Toyota, this should be your go to. More

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Going all the way to Ventura from Simi to purchase vehicle Going all the way to Ventura from Simi Valley to purchase my fifth vehicle from Marion Since 2003. Plan on buying five more before I am done. Going all the way to Ventura from Simi Valley to purchase my fifth vehicle from Marion Since 2003. Plan on buying five more before I am done. More

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