Mark Baker | Page 4

Had a problem regarding my Subaru radio. Subaru of America reached out to the dealership to get it fixed. They called me to make an appointment and it was taken care of without issue. Subaru of America reached out to the dealership to get it fixed. They called me to make an appointment and it was taken care of without issue. More

by wuhoowinston Verified Customer Verified Customer

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Well, they took care of a complicated problem when the service shop was extremely busy. When things did not work with fix the first time they took the car back to the shop in the middle of being covered i service shop was extremely busy. When things did not work with fix the first time they took the car back to the shop in the middle of being covered in work and provided a rental for me while the work was being done. In short, them took care of me. Mark did a good job explaining the problems which I appreciated. More

by ALDERSON64 Verified Customer Verified Customer

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Kevin is the best to buy a car from . Very friendly . Knowledgeable, patient, kind . Polite Very friendly . Knowledgeable, patient, kind . Polite More

by TRACIEDUNCAN440 Verified Customer Verified Customer

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I don't like the system used to make appointments. I would like to be able to have an appointment after one phone call and not have to wait all day for a return call. The staff members are courteous a I would like to be able to have an appointment after one phone call and not have to wait all day for a return call. The staff members are courteous and professional. They did not fix my trunk lock which keeps sticking and I have to go back next week for the same thing. It worked ok when they tried it but it had been stuck for over two weeks for me. I hope they can fix it next week. They also worked on a couple other things. They seem to do good work. This is the first time I have been disappointed. I have been a customer for about ten years or more. More

by TWOCRAFT Verified Customer Verified Customer

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Always extremely pleasant and work hard to get you in and out in a timely fashion! out in a timely fashion! More

by Gaz! Verified Customer Verified Customer

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I was in Roanoke from out- of-town when I had a significant issue. Mark was amazing and helpful. Worked with my warranty company and got my car repaired quickly. Could not have asked for better ser significant issue. Mark was amazing and helpful. Worked with my warranty company and got my car repaired quickly. Could not have asked for better service. More

by lindygarnette Verified Customer Verified Customer

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Very easy to bring car into dealership. Car was ready when they said it would be .Megan was very pleasant and helpful. Car was ready when they said it would be .Megan was very pleasant and helpful. More

by SHAREACE65 Verified Customer Verified Customer

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Mark has always steered me right. I trust him. My next car will be a new forester from you all due to the care I receive there. I trust him. My next car will be a new forester from you all due to the care I receive there. More

by SML.KA.32 Verified Customer Verified Customer

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Everything went well. No complaints. My car was ready when promised. I appreciate all the work my advisor did. No complaints. My car was ready when promised. I appreciate all the work my advisor did. More

by MKLWFU83 Verified Customer Verified Customer

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It was excellent service; everyone was very friendly, and the care and service were very good. the care and service were very good. More

by guillermo1977 Verified Customer Verified Customer

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