Mark Brookins
Mark Brookins at Lithia Hyundai of Anchorage
Refer Me

Mark Brookins | Page 2

Parts Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.8
36 Reviews

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

4.8

36 Reviews

Write a Review

36 Reviews of Mark Brookins

November 20, 2022

Dealership Rating
Employee Rating

I have both great and disappointment to acomamony this review of my suv I had a Toyota preys for 8 years I say this as to show you I and my twin know how to milk a mile out of a hybrid this suv I was info More

by TWINS0/steven Doyle Watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Chase, Chris Schmidt, Hayden Baker, Jason HESS , Layne Gunter, Robbinson Rodriguez

Nov 22, 2022

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. It is unfortunate to hear about this and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

November 13, 2022

Dealership Rating
Employee Rating

I had a great experience buying a brand new Hyundai here! The process was smooth and comfortable just like my ride. More

by TUNAFISHBOI87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Chase, Wayne Marc Cravey, Dennis Pagtakhan, Jason HESS , Nathan Carter, Matthew French

Nov 16, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a smooth process! We hope to work with you again here at Lithia Hyundai of Anchorage!

November 02, 2022

Dealership Rating
Employee Rating

Lack of coordination between sales, parts, and maintenance department resulted in a 30 minute job take over 2 hours. More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz, Joshua Shook

Nov 03, 2022

Lithia Hyundai of Anchorage responded

Hello Jerry, Thank you for sharing your experience. Our goal is to provide customers with an efficient experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

October 20, 2022

Dealership Rating
Employee Rating

The service dept. counter person is so rude and not friendly at all.They said they going to return my call but never did. More

by WILLIEGARCIA79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 20, 2022

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with a professional experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

September 23, 2022

Dealership Rating
Employee Rating

Everything went smooth and and and and and and and and and I was satisfied More

by COREYTAY9220
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Konstantynowicz , Layne Gunter

Sep 23, 2022

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are glad your time with us was a smooth experience! We hope to see you again here at Lithia Hyundai of Anchorage!

September 19, 2022

Dealership Rating
Employee Rating

Great dealership made the purchase in this micro chip nightmare word a easy successful purchase. More

by Tb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Chase, Kevins Mercedes , Justin Adams, Nathan Carter, Kevin Garza

Sep 19, 2022

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are happy to hear your time with us was easy and successful! We look forward to working with you again here at Lithia Hyundai of Anchorage!

September 04, 2022

Dealership Rating
Employee Rating

Excellent customer service, Jessica and Kaleb are great assets to your company. I will tell all my friends about my very pleasant experience dealing with you. Thanks More

by ANYABUJNO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Konstantynowicz, Ian Chase , Justin Adams, Layne Gunter, Schrie Hill

Sep 06, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had an excellent experience with us and our team! We look forward to seeing you again here at Lithia Hyundai of Anchorage!

August 24, 2022

Dealership Rating
Employee Rating

It took many months to get my vehicle done. The service manager did a very bad job for me. However Josh did a good job More

by Bish
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nathan Carter, Layne Gunter, Jeremy Tou

Aug 25, 2022

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. It is unfortunate to hear about your vehicle and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

August 13, 2022

Dealership Rating
Employee Rating

Staff was very polite and price was very fair. I appreciated my salesman and I’m very happy with my car. More

by KALEBDEMIENTIEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Ian Chase, Kevins Mercedes , Layne Gunter, Schrie Hill, Jeremy Tou

Aug 15, 2022

Lithia Hyundai of Anchorage responded

Thanks for visiting us at Lithia Hyundai of Anchorage for your automobile purchase. We are glad to know we provided you with such a polite experience and that you are happy with your vehicle. We greatly value your business, and we appreciate your 5-star review.

July 15, 2022

Dealership Rating
Employee Rating

Best service I've ever had! Love my Sonata and the customer service. The guys are knowledgeable and very helpful. More

by d.e.osterhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Chase, Kevins Mercedes , Justin Adams, Kevin Garza, Jeremy Tou

Jul 15, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a great time working with us. We can't wait to see you again!

Jul 16, 2022

d.e.osterhaus responded

As I said, great service! Thanks guys!!

Dealership Inventory (148 Vehicles)

used 2021 Jeep Compass car, priced at $23,000
2021 Jeep Compass
used
Velvet Red Pearlcoat exterior
9-Speed A/T
4WD
used 2021 Chevrolet Colorado car, priced at $23,000
2021 Chevrolet Colorado
used
Summit White exterior
6-Speed A/T
4WD
used 2023 Hyundai Santa Fe car, priced at $29,900
2023 Hyundai Santa Fe
used
Serenity White Pearl exterior
8-Speed A/T
AWD
new 2024 Hyundai Tucson Hybrid car, priced at $37,942
2024 Hyundai Tucson Hybrid
new
Shimmering Silver exterior
6-Speed A/T
AWD
used 2020 Hyundai Tucson car, priced at $25,000
2020 Hyundai Tucson
used
Cream White exterior
6-Speed A/T
AWD
used 2021 Hyundai Tucson car, priced at $26,300
2021 Hyundai Tucson
used
Stellar Silver exterior
6-Speed A/T
AWD