"Ray was great to work with. He patitently answered our..."
Ray was great to work with. He patitently answered our questions, gave us time more than once to discuss amongst ourselves. We were never brought into a room with the pressure applied. A typically dreadful experience of buying a car was made much more simple and as it should be. There is always a little cat and mouse with negotiating the price but Ray and his general manager Mark Ellis understood that is part of the process. They made sure we were happy and they made a customer who would hopefully return in the future and refer business. Those were more incentives for them than maximizing every dollar they could get out of my purchase of a car. Professional yet caring. They have bought cars before and applied that experience balanced with their job of running a business that needs to make a profit to operate.
"We had a great experience at Wesley Chapel Kia buying our..."
We had a great experience at Wesley Chapel Kia buying our daughter’s first car. Ray was great to work with and none of the staff was pushy in any way, rather respectful and patient with all our questions and lengthy decision making. Have already recommended to friends.
"Nelson was very kind and patient with me during the..."
Nelson was very kind and patient with me during the buying process. He was extremely knowledgeable and accommodating. I am extremely satisfied with his efforts to ensure that I had everything I needed and knew all about the awesome new features of my new Sportage! I even forgot my parking permit in the vehicle that I traded in until after I had already left, and he luckily saw it and removed it from my trade in. He kept it for me until the next day when I could return to pick it up!! AMAZING service Nelson!! Thank you so much!! I would highly recommend Nelson if you're looking at purchasing a vehicle from Kia of Wesley Chapel!
"Savir went above and beyond to help me get into a new..."
Savir went above and beyond to help me get into a new car. He was able to answer all my questions. He was a pleasure to work with!