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Mark Escobar
Mark Escobar at Mercedes-Benz of the Woodlands
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Mark Escobar | Page 7

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
266 Reviews
5.0

266 Reviews

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266 Reviews of Mark Escobar

February 21, 2023

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Employee Rating

The service department and the service advisors are excellent, quality work and delivered as promised. More

by TimW
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Recommend Dealer
Yes

Other Employees Tagged: Gaston Rayes

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Feb 22, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Tim, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 09, 2023

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I would like to Thank Jaun and his staff in the Sprinter area. Our Rescue transport Van broke down and we had it shipped from Tennessee to Woodlands Mercedes-Benz. The truck was fixed quickly and profession More

by Rescue
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mike Lange, Richard Metodiev, Donald Hutchins, Steven Davis

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Feb 09, 2023

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 08, 2023

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Fast and efficient handling of my service on my car. Never dissatisfied with my service advisor More

by Tzhouston
Recommend Dealer
Yes
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Feb 08, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Mark and our service team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 03, 2023

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The staff is very profesional and friendly. The service is excellent and the waiting area is very nice and comfortable! More

by Josephinejimenez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mike Lange, Richard Metodiev, Donald Hutchins, Steven Davis

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Feb 05, 2023

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 01, 2023

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Prompt reliable service as scheduled. Staff is very friendly and competent. Coffee bar and snacks are very nice as well as the waiting area. More

by Bill
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Yes
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Feb 02, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review, Bill. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 28, 2023

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always does a good job with 2018 MGLE. Has good loaner cars available. Cleaned car well More

by raddude
Recommend Dealer
Yes
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Jan 29, 2023

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 28, 2023

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The service I received was top notch. I was greeted professional, was given details of my service and the communication and updates was greatly appreciated. More

by Jay.kobe23
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Yes
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Jan 29, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 17, 2023

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I have purchased 2 CPO MB's from MBOTW. Great value with the peace of mind due to the warranty. I recently needed service, and the Service Dept. took care the issues quickly. It's nice t More

by pjw1967
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface

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Jan 18, 2023

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 08, 2023

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Great customer service and attention. The cafeteria area for customers gives a great space for waiting and working at the same time. The service time took exactly as offered at the begi More

by Jmbueno
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosario Stahl

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Jan 09, 2023

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 07, 2023

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Employee Rating

Wonderful Advisor: Mark Escobar. Awesome service. Great refreshments especially the breakfast tacos and hot chocolate. More

by Thankful
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Parts department staff.

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Jan 08, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mark delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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