Mark Escobar
Mark Escobar at Mercedes-Benz of the Woodlands

Mark Escobar | Page 6

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
318 Reviews
5.0

318 Reviews

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318 Reviews of Mark Escobar

June 12, 2024

Dealership Rating
Employee Rating

Always have a great experience when I bring in my car. Mark is my advisor and he communicates clearly, sets expectations and provides great customer service. Really appreciate it! More

by sandrapineauboddison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Mercedes-Benz of the Woodlands responded

Hi Sandra, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Mark provided you with excellent customer service and clear communication. We appreciate your business and look forward to seeing you again soon!

June 07, 2024

Dealership Rating
Employee Rating

I was truly pleased with my service on 6. 6.24. Even though my service need was somewhat small, I was afforded Exceptionally Great Service from the MBOTW and my Service Advisor, Mr. Mark Es More

by A Senior Dream Comes True
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much for sharing your positive experience! We are thrilled to hear that Mr. Mark Escobar provided you with exceptional service. Our team at MBOTW is dedicated to ensuring that every customer receives the best care possible. We appreciate your loyalty over the years!

May 11, 2024

Dealership Rating
Employee Rating

I made appointment drove up and met Mark the service advisor and picked up loaner and mark kept me informed and picked it up, easy as can be. More

by Fstang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Mercedes-Benz of the Woodlands responded

Hi Fstang, thank you for sharing your positive experience with us! We're glad Mark was able to provide you with excellent service and keep you informed throughout your appointment. We appreciate your feedback and look forward to serving you again in the future.

April 26, 2024

Dealership Rating
Employee Rating

Amazing Team! !! Wouldn’t go anywhere else. From sales to service they are all fives. We’ve bought three cars from here and would never go anywhere else. Mark Escob More

by Sandra B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Sandra! We are thrilled to hear about your positive experiences with our team members Mark and Diego. We truly appreciate your loyalty and are grateful for the opportunity to serve you. We look forward to continuing to exceed your expectations in the future!

April 23, 2024

Dealership Rating
Employee Rating

Professionalism at its best! It is always a pleasant experience when I bring my car in for service. More

by she.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, She! We strive to provide top-notch service to all our customers and it's great to hear that we met your expectations. We look forward to welcoming you back for your next visit. Have a wonderful day!

February 18, 2024

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Employee Rating

Excellent service! Employees were friendly, knowledgeable, and the work was performed in a timely manner! More

by Dee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Mercedes-Benz of the Woodlands responded

Hi Dee, thank you for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with our friendly and knowledgeable team. We strive to provide timely service and are glad we could meet your expectations. We appreciate your feedback!

February 15, 2024

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Employee Rating

very good services. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Mercedes-Benz of the Woodlands responded

Hi mtl87323, thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our services and that you would recommend us to your friends. We appreciate your support and look forward to serving you again in the future!

February 14, 2024

Dealership Rating
Employee Rating

Mark exhibits the perfect combination of politeness, customer, service, and explanation of services performed. He is prompt and keeps you informed along the way. Will definitely be asking for him again. More

by Charles B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Buchanan , Mike Lange

Feb 15, 2024

Mercedes-Benz of the Woodlands responded

Charles, thank you for your kind words and for acknowledging Mark's exceptional service. We're thrilled to hear that he provided a seamless and informative experience. We appreciate your feedback and look forward to assisting you again in the future.

February 01, 2024

Dealership Rating
Employee Rating

My experience was way above my expectations -- Mark Escobar handled everything with perfect customer service. More

by lkz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, lkz! We strive to exceed expectations and provide exceptional customer service. We're delighted to hear that Mark Escobar was able to deliver that for you. We look forward to serving you again in the future. Have a great day!

January 06, 2024

Dealership Rating
Employee Rating

Mark Escobar is the best. Very blessed to know him. Exceptional care. Exceptional man. Always goes beyond what is required for service on our cars. More

by Cjhummel11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

Mercedes-Benz of the Woodlands responded

Hi Cjhummel11! Thank you so much for your kind words about Mark Escobar. We're thrilled to hear that he consistently provides exceptional care and goes above and beyond for your car service. We truly appreciate your feedback and look forward to serving you again in the future.

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