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Mark Escobar
Mark Escobar at Mercedes-Benz of the Woodlands
Refer Me

Mark Escobar | Page 6

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
265 Reviews
5.0

265 Reviews

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265 Reviews of Mark Escobar

April 08, 2023

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Employee Rating

They’re always very friendly and willing to help me solve any problem I might have with my metris. More

by Hudsonmtansey
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mike Lange, Richard Metodiev, Donald Hutchins, Steven Davis , Juan

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Apr 09, 2023

Mercedes-Benz of the Woodlands responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 06, 2023

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Great service and fast, the only downside was there’s not enough loaner’s available. Will bring the car again to do the service. More

by wpeimin
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Metodiev

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Apr 07, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 06, 2023

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Employee Rating

Great service and fast. They were able to get me in and replace a tire the day of the emergency. So appreciate the quick response and even got a car wash. More

by ajordan
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gaston Reyes

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Apr 07, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 04, 2023

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Excellent service advisor, easy check in for service and dependable estimates for time and cost. More

by don.shepard
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Recommend Dealer
Yes
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Apr 04, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business, Don, and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 23, 2023

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I am very happy and satisfied with the service provided by Mercedes Woodland ... I am regular customer ..for last 5 years ...it had been a great experience with their staff and advisor .. More

by Verander Chawdary
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lange

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Mar 24, 2023

Mercedes-Benz of the Woodlands responded

It's great to hear that you've had such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 18, 2023

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Everything was great. All the employees that I dealt with was very helpful and very nice. More

by Rick
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Recommend Dealer
Yes

Other Employees Tagged: Mike Lange, Donald Hutchins

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Mar 20, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 26, 2023

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We are consistently impressed by the total customer service excellence. The level of service goes well above professional to authentic caring. Interactions with MBoTW’s team members like Mark Escobar i More

by VWu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erich Beasley, Nic Botusan, Fred Gallucci

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Feb 27, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 25, 2023

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We received absolutely excellent service as always! Great place to wait, and the wait time isn't long. More

by allyseder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Hutchins

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Feb 26, 2023

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 22, 2023

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Very pleased with the service dept at MBOTW Mark Escobar is very honest and professional and has excellent customer service skills. He as well as the entire staff at the dealership will be the reason we pur More

by Miss Betty
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Recommend Dealer
Yes
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Feb 23, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review, George and Betty! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 21, 2023

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The service department and the service advisors are excellent, quality work and delivered as promised. More

by TimW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gaston Rayes

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Feb 22, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Tim, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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