Mark Mauricio | Page 23

No 1 caddies 2013 now a 2018 👍 My salesmen was a professional in every way he explained what to know about our XT5 as far as it being luxurious plus all features that comes with ou My salesmen was a professional in every way he explained what to know about our XT5 as far as it being luxurious plus all features that comes with our new XT5 👌👍🙏👏 More

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What Cadillac is and always should be--the highest standards Not since I worked at and bought my first Cadillac at Bramen Cadillac in Miami 40 years ago, have I found a dealership that upholds the Cadillac stand Not since I worked at and bought my first Cadillac at Bramen Cadillac in Miami 40 years ago, have I found a dealership that upholds the Cadillac standard like Ron Carter. Cadillac, is right up there with the American Flag, Ron Carter Cadillac understands this and displays it from the moment you walk in, until the drive out in your new Cadillac. Head and shoulders above every Cadillac dealer in the Houston Metro Area. Mark Mauricio is a prince of sales decorum. More

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Good deal Mark did a good job of finding just the car we wanted and got us a great price and the payment we wanted. Everybody there was very friendly. Mark did a good job of finding just the car we wanted and got us a great price and the payment we wanted. Everybody there was very friendly. More

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smoothest car buying experience ever The sales team at Ron Carter made my car buying experience SO smooth. after having some bad experiences at other dealerships, i was ready to give up c The sales team at Ron Carter made my car buying experience SO smooth. after having some bad experiences at other dealerships, i was ready to give up car buying all together. Thanks to the team at Ron Carter, I didn't and I'm now driving the car I wanted and got it for the price I was comfortable with. Best part was they didn't give me the run around and try selling me things I didn't need. Mark Mauricio, Ruben Cauton, & Lisa Velasco were all great to work with. More

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Ron Carter Cadillac- First Class Service Ron Carter Cadillac customer service is first class. I'm a three peat customer. At every turn with choosing a new vehicle, executing the sales paper Ron Carter Cadillac customer service is first class. I'm a three peat customer. At every turn with choosing a new vehicle, executing the sales paperwork, to driving away in luxury is an experience well done. Thank you to Mark Mauricio my Sales Manager for making sure everything was done in a quick and timely manner. When they say your a part of the Cadillac Family they mean it. Thank you! Tina Collier More

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Excellent & Pleasant experience Our experience was excellent from all individuals at Ron Carter Cadillac. Mark Mauricio, our salesman handled everything in a timely & professional ma Our experience was excellent from all individuals at Ron Carter Cadillac. Mark Mauricio, our salesman handled everything in a timely & professional manner. I highly recommend this dealership for its excellent customer service. They are simply kind, professional, and courteous people with a great dealership. More

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Wonderful experience!! Mark and June are the most wonderful people I have worked with in a long time RE:getting a new car ,not just a car but a luxury Cadillac. They explai Mark and June are the most wonderful people I have worked with in a long time RE:getting a new car ,not just a car but a luxury Cadillac. They explained everything to me from point A to point Z about Cadillacs. Yes I am so excited to enjoy my first ever Cadillac. I am very happy and honored to be a member of the Cadillac a family. More

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Excellent experience Never thought we would drive home in a beautiful CT6, but due to a patient and thorough salesman, we left 5 hours after arriving in our new car. Have Never thought we would drive home in a beautiful CT6, but due to a patient and thorough salesman, we left 5 hours after arriving in our new car. Have had it a month and love it more everyday. Have gone back several times for equipment that was ordered and training to learn how to use the all the special features and have had nothing but great service. More

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5Star Mark was great in helping us select our xt5. This is our 2nd cadillac. What a great purchase and fine car. Thanks Mark for your excellent service. Mark was great in helping us select our xt5. This is our 2nd cadillac. What a great purchase and fine car. Thanks Mark for your excellent service. More

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Certified 2017 CTS I purchased the CTS, was basically purchased over the phone, I asked Mark to make sure car was check for all features to be working and would be ready I purchased the CTS, was basically purchased over the phone, I asked Mark to make sure car was check for all features to be working and would be ready for me to pickup, I drove 300 mi to get auto, Car was not ready, Paper work took 5 min. (cash deal). Took 3-4 hours to finally get on way home. Some of the features did not work. Could not get assistance over the phone. I made an appointment to return, 1 month later I took car in, about 1 1/2 hr later, came to me nothing wrong with car, we ran diagnoises on car no problem. Again I told them memory on seat does not work., Took the car back into service, 15 minutes later, came back, oh the seat control was on lock out (ever what that means), but it works now. I had conversations with Mark (sales rep), the sales manager and service manger, none of the guys could tell me over the phone what to do. Service rep was the only one that seemed to understand the problem after several explanations on what the situation was on the car. It has been 3 weeks, not a word from any of the employees at the place. By the way, when I picked up car, no inspection sticker, got stopped, nearly got a ticket. GREAT SERVICE WOULD YOU SAY!!! I have purchase at least a dozen Cadillac's, worst dealership I have dealt with!! More

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