Mark Retherford
Mark Retherford at Sierra Toyota

Mark Retherford | Page 18

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
4.5
315 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

4.5

315 Reviews

Write a Review

315 Reviews of Mark Retherford

May 20, 2022

Dealership Rating

Staff was professional,on time and cheerful! Service was performed and explained plus a safety check of other functions was added at no cost as they knew I was going on a trip in a few days. I a More

by SCIACCA80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett, Daniel Acosta, Emily Magana , I am so sorry, I can not remember all the names of those that helped .

May 19, 2022

Dealership Rating
Employee Rating

Sierra Toyota He did a very good job on the car. The service was very good. Thank you Sierra Toyota More

by Francisco Davila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Humberto Pena

May 16, 2022

Dealership Rating
Employee Rating

I had a persistent leak from the front end of my 2011 Tacoma. Sierra Toyota service department ran the problem to ground and repaired it without charge. Their service manager was patient and courteous More

by gallus.den
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 15, 2022

Dealership Rating
Employee Rating

excellent service. good communication. reasonable prices. not a long wait. i am confident of their service More

by klarkea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Pangus

May 15, 2022

Dealership Rating

From vehicle check-in to completion of service, I experienced professional and courteous service at Sierra Toyota, Sierra Vista, Arizona. The customer lounge and entire dealership clearly demonstrat More

by Karen O’Rahilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof , Jared Pangus

May 14, 2022

Dealership Rating
Employee Rating

Explained twice about my problems and needs for my vehicle and only 1 was addressed.Very very poor customer service. More

by cheryllegan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jared Pangus

May 17, 2022

Sierra Toyota responded

Hello Cheryllegan, I'm sorry for the poor experience during your recent visit to Sierra Toyota's service department. I would like to apologize for not scheduling the appointment correctly the first time. Please give me a call or email as I would like to discus this further with you. Thank you. Austin Fornof Service Manager austin@sierratoy.com (520) 515-1671

May 12, 2022

Dealership Rating
Employee Rating

Service dept fabulous. The guys serviced our car in record time and also fixed a recall. We will most assuredly continue here for all our cars needs. More

by posey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Valencia

May 12, 2022

Dealership Rating
Employee Rating

They are so friendly and wonderful at the service desks. Five stars for their helpfulness! More

by ninabte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Beyer , Jared Pangus

May 07, 2022

Dealership Rating
Employee Rating

They replaced my dead battery in less than hour with no appointment. Very accommodating. Great. More

by barber49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 01, 2022

Dealership Rating

Flexible, easy scheduling, cost-effective, reliable service, realistic estimates of service duration, helpful review of vehicle condition and future service needs.... More

by weissler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Humberto Pena, Adam Valencia

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