Dealership Experience
5 yrs, 2 mos
Industry Experience
18 yrs, 3 mos
Languages Spoken
English
312 Reviews
Write a Review312 Reviews of Mark Retherford
August 15, 2021
Sierra Toyota’s service department is polite and quick. I have been a customer for over 10 years, and am happy with their work. They take care of all of my auto needs. My 2011 Corolla has hit 200,000 miles, have been a customer for over 10 years, and am happy with their work. They take care of all of my auto needs. My 2011 Corolla has hit 200,000 miles, and is going strong. More
Other Employees Tagged: Austin Fornof, Jared Pangus , Marvin Morris, Humberto Pena
August 15, 2021
I am from California and came into town for a couple of weeks. My van needed an oil change, new battery, and fuel pump replacement. I received the best customer care and my van was fixed in a timely manne weeks. My van needed an oil change, new battery, and fuel pump replacement. I received the best customer care and my van was fixed in a timely manner. Everyone I encountered was professional and friendly. Thank you. More
Other Employees Tagged: Robert Beyer, Jared Pangus, Adam Valencia
August 12, 2021
Mark stayed on the service and kept me informed. Then he followed up the next day to see if all was well. Very good customer service followed up the next day to see if all was well. Very good customer service More
Other Employees Tagged: Emily Magana
August 07, 2021
Transaction and service was very good. Driver of the shuttle was very friendly and courteous. Very pleased with my Toyota experience. 25 minimum word requirement is stupid. I get tired of repeated r shuttle was very friendly and courteous. Very pleased with my Toyota experience. 25 minimum word requirement is stupid. I get tired of repeated requests to fill this survey out. One text is enough otherwise it becomes harassment. More
Other Employees Tagged: Austin Fornof
August 03, 2021
Excellent customer service. Very friendly and knowledgeable staff. I had my Corolla there for detail and they ,(Gary) did an excellent, excellent job. My 2005 Corolla looks like a new car. Keep u knowledgeable staff. I had my Corolla there for detail and they ,(Gary) did an excellent, excellent job. My 2005 Corolla looks like a new car. Keep up the good work More
July 29, 2021
I’ve been getting my 2013 Highlander serviced at your dealership the last 4/5 years. Never had any problems with services performed by your specialists. I’m always satisfied with their work. dealership the last 4/5 years. Never had any problems with services performed by your specialists. I’m always satisfied with their work. More
July 28, 2021
Clean, fast, and efficient .Just one thing, they didn’t Clean, fast, and efficient . Just one thing, they didn’t know how to stop the seatbelt buzzer, nor could tell me where to get that information. Clean, fast, and efficient . Just one thing, they didn’t know how to stop the seatbelt buzzer, nor could tell me where to get that information. More

