Dealership Experience
5 yrs, 7 mos
Industry Experience
18 yrs, 8 mos
Languages Spoken
English
315 Reviews
Write a Review315 Reviews of Mark Retherford
September 04, 2021
Mark and Jared rock! I brought my Toyota Corolla in to have the engine checked. I thought a pack rat nestled in, but it turned out to be a skunk!! They got it out, unharmed, and thoroughly checked out m have the engine checked. I thought a pack rat nestled in, but it turned out to be a skunk!! They got it out, unharmed, and thoroughly checked out my vehicle for any signs of damage and cleaned tbe engine. I am very thankful for what the men did and just another reason why I'm a loyal Sierra Toyota customer. More
Other Employees Tagged: Jared Pangus
September 02, 2021
I had a great experience with Mark Retherford! The salesman Frank, was very dishonest! I would NOT refer him to anyone. Mr. Honn was very helpful. salesman Frank, was very dishonest! I would NOT refer him to anyone. Mr. Honn was very helpful. More
Other Employees Tagged: Julie Ramirez, KC Han
August 29, 2021
They explained things well. Loved how they fixed up everything on my Rav, we're honest about the prices, and we're helpful and friendly. everything on my Rav, we're honest about the prices, and we're helpful and friendly. More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana , Jared Pangus, Humberto Pena, Adam Valencia
August 15, 2021
Sierra Toyota’s service department is polite and quick. I have been a customer for over 10 years, and am happy with their work. They take care of all of my auto needs. My 2011 Corolla has hit 200,000 miles, have been a customer for over 10 years, and am happy with their work. They take care of all of my auto needs. My 2011 Corolla has hit 200,000 miles, and is going strong. More
Other Employees Tagged: Austin Fornof , Marvin Morris, Jared Pangus, Humberto Pena
August 15, 2021
I am from California and came into town for a couple of weeks. My van needed an oil change, new battery, and fuel pump replacement. I received the best customer care and my van was fixed in a timely manne weeks. My van needed an oil change, new battery, and fuel pump replacement. I received the best customer care and my van was fixed in a timely manner. Everyone I encountered was professional and friendly. Thank you. More
Other Employees Tagged: Robert Beyer , Jared Pangus, Adam Valencia
August 12, 2021
Mark stayed on the service and kept me informed. Then he followed up the next day to see if all was well. Very good customer service followed up the next day to see if all was well. Very good customer service More
Other Employees Tagged: Emily Magana
August 07, 2021
Transaction and service was very good. Driver of the shuttle was very friendly and courteous. Very pleased with my Toyota experience. 25 minimum word requirement is stupid. I get tired of repeated r shuttle was very friendly and courteous. Very pleased with my Toyota experience. 25 minimum word requirement is stupid. I get tired of repeated requests to fill this survey out. One text is enough otherwise it becomes harassment. More
Other Employees Tagged: Austin Fornof
August 03, 2021
Excellent customer service. Very friendly and knowledgeable staff. I had my Corolla there for detail and they ,(Gary) did an excellent, excellent job. My 2005 Corolla looks like a new car. Keep u knowledgeable staff. I had my Corolla there for detail and they ,(Gary) did an excellent, excellent job. My 2005 Corolla looks like a new car. Keep up the good work More
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