Mark Retherford
Mark Retherford at Sierra Toyota

Mark Retherford | Page 28

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
not yet
rated
312 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

18 yrs, 4 mos

Languages Spoken

English English

not yet
rated

312 Reviews

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312 Reviews of Mark Retherford

August 28, 2021

Dealership Rating
Employee Rating

Mark is awesome! They're having difficulty figuring out what is wrong with my Prius, but I appreciate that they haven't given up! Thanks guys. More

by rafquinn
Customer Service
Friendliness
Recommend Dealer
Yes

August 15, 2021

Dealership Rating

Sierra Toyota’s service department is polite and quick. I have been a customer for over 10 years, and am happy with their work. They take care of all of my auto needs. My 2011 Corolla has hit 200,000 miles, More

by Jim McEntee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Jared Pangus , Marvin Morris, Humberto Pena

August 15, 2021

Dealership Rating
Employee Rating

I am from California and came into town for a couple of weeks. My van needed an oil change, new battery, and fuel pump replacement. I received the best customer care and my van was fixed in a timely manne More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 12, 2021

Dealership Rating
Employee Rating

Mark stayed on the service and kept me informed. Then he followed up the next day to see if all was well. Very good customer service More

by burthume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emily Magana

August 12, 2021

Dealership Rating

I appreciate the call about worn wiper blades, I said replace! I was in monsoon rain storm. shortly thereafter! I was thankful for new blades More

by gmt733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Humberto Pena

August 07, 2021

Dealership Rating

Transaction and service was very good. Driver of the shuttle was very friendly and courteous. Very pleased with my Toyota experience. 25 minimum word requirement is stupid. I get tired of repeated r More

by sierrasunshinegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof

August 03, 2021

Dealership Rating
Employee Rating

Excellent customer service. Very friendly and knowledgeable staff. I had my Corolla there for detail and they ,(Gary) did an excellent, excellent job. My 2005 Corolla looks like a new car. Keep u More

by Gertraud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 31, 2021

Dealership Rating
Employee Rating

I was taken care of immediately when I arrived at my appt for servicing and brake check. I trust them to do the right thing. More

by tomeara0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 29, 2021

Dealership Rating
Employee Rating

I’ve been getting my 2013 Highlander serviced at your dealership the last 4/5 years. Never had any problems with services performed by your specialists. I’m always satisfied with their work. More

by kikaboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 28, 2021

Dealership Rating
Employee Rating

Clean, fast, and efficient .Just one thing, they didn’t Clean, fast, and efficient . Just one thing, they didn’t know how to stop the seatbelt buzzer, nor could tell me where to get that information. More

by Eric D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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