Dealership Experience
5 yrs, 7 mos
Industry Experience
18 yrs, 8 mos
Languages Spoken
English
315 Reviews
Write a Review315 Reviews of Mark Retherford
July 29, 2021
I’ve been getting my 2013 Highlander serviced at your dealership the last 4/5 years. Never had any problems with services performed by your specialists. I’m always satisfied with their work. dealership the last 4/5 years. Never had any problems with services performed by your specialists. I’m always satisfied with their work. More
July 28, 2021
Clean, fast, and efficient .Just one thing, they didn’t Clean, fast, and efficient . Just one thing, they didn’t know how to stop the seatbelt buzzer, nor could tell me where to get that information. Clean, fast, and efficient . Just one thing, they didn’t know how to stop the seatbelt buzzer, nor could tell me where to get that information. More
July 24, 2021
I called to report a fluid leak in the vicinity of the front axle of my 2011 Tacoma. I received an appointment and took the truck in. The service department diagnosed the problem and offered me repair o front axle of my 2011 Tacoma. I received an appointment and took the truck in. The service department diagnosed the problem and offered me repair options: either wait for currently unavailable Toyota parts or procure rebuilt parts locally. They gave me a time estimate and price differential, and I accepted their recommendation to await the Toyota parts. This option will save me considerable money. Mark the service manager was very good in researching the repair problem and offering suggestions. I have faith in him and in Sierra Toyota. He will notify me when the parts are available. More
July 24, 2021
Mark took care of my needs and went above and beyond to ensure everything got completed and that I was satisfied with the both the work and the price. ensure everything got completed and that I was satisfied with the both the work and the price. More
Other Employees Tagged: Emily Magana , Jared Pangus
July 14, 2021
Sierra Toyota has a highly qualified staff and service technicians in their service center I have had major service done and each and every time it has been preformed professionally and on time I'd like technicians in their service center I have had major service done and each and every time it has been preformed professionally and on time I'd like to thank Sierra Toyota for their ethical honest and trustworthy business practices More
Other Employees Tagged: Emily Magana , Jared Pangus
July 13, 2021
Service department worked hard to keep my appointment despite being short staffed. Explained all the work and any things that might come up in the near future. Great job. despite being short staffed. Explained all the work and any things that might come up in the near future. Great job. More
Other Employees Tagged: Robert Beyer
July 11, 2021
everyone genuinely seemed happy to work there. I had a few questions for the service team regarding my new truck. they stopped and took the time to make sure that I understood everything that I needed to few questions for the service team regarding my new truck. they stopped and took the time to make sure that I understood everything that I needed to know. the finance guy was ready ,quick and knowledgeable. our salesman was a true professional. More
Other Employees Tagged: KC Han, Austin Fornof, Robert Beyer , Brian Moldenauer, Marvin Morris, Jared Pangus
July 08, 2021
We barely made it to Sierra Toyota because of a battery on its last legs. We didn't have an appointment, but they got us right in, installed a new battery, and went out of their way to help us. Love this p on its last legs. We didn't have an appointment, but they got us right in, installed a new battery, and went out of their way to help us. Love this place! More

