Mark Sonn

Melanie called me as promised to schedule an appointment at the time I wanted. Upon arrival she promptly started to answer my questions and demonstrated all the items I did not understand. She was also gr at the time I wanted. Upon arrival she promptly started to answer my questions and demonstrated all the items I did not understand. She was also great handling my wife's questions. She is a valued asset to your organization ! More

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Having purchased 8, now 9 BMW's from multiple BMW dealerships, and countless other vehicles over time, Kory is THE best Auto salesman I have ever dealt with, HANDS DOWN! Knowledgeable, patient and si dealerships, and countless other vehicles over time, Kory is THE best Auto salesman I have ever dealt with, HANDS DOWN! Knowledgeable, patient and sincere. They don't come any better than that! My wife and I want to also thank Joanna McCarthy(mgr) and Mark Sonn (finance) for their help and guidance. What a team! More

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My search for a BMW started with comparing offers, but this dealership was truly exceptional from the start. Jae was the first to give me the best offer, making my choice easy and worry-free. The staff wa this dealership was truly exceptional from the start. Jae was the first to give me the best offer, making my choice easy and worry-free. The staff was welcoming, professional, and incredibly knowledgeable. Throughout the process, Jae went above and beyond to assist me. He answered all my questions honestly, provided outstanding customer service, and ensured that every detail was handled with care. His dedication and transparency made me feel confident and valued as a customer. I couldn’t be happier with my purchase and the entire experience at this dealership. If you're looking for a great deal and outstanding service, I wholeheartedly recommend this team. Thank you for making my BMW purchase memorable and enjoyable! More

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Nazrul was amazing to work with. He worked diligently to make sure I was satisfied with everything, stayed late past opening hours, and was extremely flexible. He answered any questi He worked diligently to make sure I was satisfied with everything, stayed late past opening hours, and was extremely flexible. He answered any questions or concerns I had right away and I couldn’t be more satisfied with my new car! I would recommend him to anyone! More

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It was my pleasure to lease a car from Joe Feng here at BMW of Catonsville. His professionalism and attention to detail were pivotal in helping me understand the deal I was making. Furthermore, he was alwa BMW of Catonsville. His professionalism and attention to detail were pivotal in helping me understand the deal I was making. Furthermore, he was always prompt to answer my questions over the phone, and he kept me updated on the status of my vehicle. When it came time to sign papers, Mark Sonn took great care to ensure that I understood my options for additional coverages. I would love to come back to purchase a future car for myself or my family. More

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They are very responsive. Calls get returned and questions addressed by someone that has the ability to resolve the matter. Calls get returned and questions addressed by someone that has the ability to resolve the matter. More

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Steve Y. was terrific. He understood the importance of my gut feelings about the car buying experience - did it bring me comfort and joy? Was I happy driving was terrific. He understood the importance of my gut feelings about the car buying experience - did it bring me comfort and joy? Was I happy driving it? He was pleasant and professional throughout the process and made sure to move things along so we didn’t have to sit around waiting unnecessarily. More

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What a great experience with BMW of Catonsville! Brittany was wonderful- she knows BMWs and answered all my questions. My work schedule is intense, so she made sure she could accommodate my time to Brittany was wonderful- she knows BMWs and answered all my questions. My work schedule is intense, so she made sure she could accommodate my time to test drive a number of models. Never any pressure; she wanted to ensure I would be happy with my choice. The whole experience and team at Catonsville were stellar. Thank you- I love my new BMW! More

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For the last 20 years I’ve purchased all my cars from carmax, since one bad experience with a dealership that left me traumatized by then pressure they put on me. I have to say, BMW of Catonsville prov carmax, since one bad experience with a dealership that left me traumatized by then pressure they put on me. I have to say, BMW of Catonsville proved to me that not all dealerships are like that. I am sorry pleased with the service that I’ve received in the purchase for my daughter’s car. Not only Nakia Spencer and Athina Batis made it possible for me to purchase the car I wanted for my daughter but, also respected my time as I let them know that I had a meeting to attend that day. They expedited the process to get me out in time for my meeting. I am definitely recommending the whole team that worked with me in this deal. I am hoping to do business with them in the future More

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Knowledgeable, friendly, accommodating, helpful, professional, upbeat, enthusiastic, prepared, straightforward, timely, kind, intelligent, caring, down to earth professional, upbeat, enthusiastic, prepared, straightforward, timely, kind, intelligent, caring, down to earth More

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