Mark Sonn
Mark Sonn at BMW of Catonsville

Mark Sonn

Finance Director

BMW of Catonsville

6700 Baltimore National Pike
Catonsville, MD 21228

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4.9
206 Reviews
4.9

206 Reviews

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206 Reviews of Mark Sonn

August 02, 2025

Dealership Rating
Employee Rating

I’ve purchased several cars over the years and Jae Lim is one of the best salesman I’ve ever had! He should be cloned so there could be more than one Jae! More

by terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jae Lim

Aug 03, 2025

BMW of Catonsville responded

Hi Terry, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your vehicle. We hope you continue to choose us for all your automotive needs! Take care!

July 11, 2025

Dealership Rating
Employee Rating

A tale of two story, why can't this dealership hire more good sales like Jae Lim? He is stellar during and after the sale, this is how you get more return customers and referrals to a luxury brand. On the c More

by jimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 17, 2025

BMW of Catonsville responded

Jimmy, Thank you for the kind words about our sales advisor Jae Lim. We are thrilled to hear you had a great purchase experience. With that said, we are disappointed with the way your cancelation request was handled by our finance department. That is not the way we do business, and we appreciate you bringing it to our attention. We are glad to hear you we able to speak with our General Manager, Joanna McCarthy, and that she was able to help rectify and expedite the cancelation request. We’re very sorry for the delay that occurred and hope that you will give us another opportunity when the time is right. If you ever need anything moving forward, please feel free to reach out to Joanna directly. She can be reached at 410-818-3356 or jmccarthy@mileone.com. Thank you.

July 10, 2025

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My experience at BMW Catonsville was truly outstanding. From the moment I arrived, Ron Ventura had already brought out two cars for me to test drive, showing not only great preparation but also his experie More

by BMW M550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Ventura, Joanna McCarthy, Bret Sassaman , Melanie Hernandez - BMW Genius "Awesome Job as well"

Jul 12, 2025

BMW of Catonsville responded

Hello , thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 10, 2025

Dealership Rating
Employee Rating

My experience at BMW Catonsville was truly outstanding. From the moment I arrived, Ron Ventura had not only great preparation but also his experience as a knowledgeable BMW salesman. He hit all the key poi More

by BMW M550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2025

BMW of Catonsville responded

Hello , thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Jul 12, 2025

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2025

Dealership Rating
Employee Rating

I have purchased several cars from Catonsville BMW and they have always been easy to work with, fair in price and it has always been a great experience dealing with them! More

by craiglevy8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benn Edwards

Jul 03, 2025

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2025

Dealership Rating
Employee Rating

Great experience with my salesman Jaeand the staff who assisted me with finalizing payment and warranty More

by ahernan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jae Lim

Jun 30, 2025

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 16, 2025

Dealership Rating
Employee Rating

Fantastic experience with Shaun and Mark they went above and beyond to ensure a seamless transaction More

by Bostonkpr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Saalakhan

Jun 18, 2025

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 12, 2025

Dealership Rating
Employee Rating

james wood was very helpful especially in translating as i only speak spanish thank you More

by Carlos López
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Wood

Jun 13, 2025

BMW of Catonsville responded

Hi Carlos, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 07, 2025

Dealership Rating
Employee Rating

This dealership is the best! The sales team is knowledgeable and efficient. Brittany takes great care of her clients and works hard to ensure they are supported throughout the en More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Brenneman, Brittany Hill

Jun 10, 2025

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2025

Dealership Rating
Employee Rating

Mark was extremely helpful and honest with us while buying our car! Totally upfront and knowledgeable, which we appreciated. More

by Shaynaetheridge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

BMW of Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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