Mark Sonn

Knowledgeable, friendly, accommodating, helpful, professional, upbeat, enthusiastic, prepared, straightforward, timely, kind, intelligent, caring, down to earth professional, upbeat, enthusiastic, prepared, straightforward, timely, kind, intelligent, caring, down to earth More

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Quick and painless. Jae Lim was very knowledgeable about the vehicle and services BMW provides. Jae Lim was very knowledgeable about the vehicle and services BMW provides. More

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Benn Edwards and Mark Sonn were professional, honest, patient, and very easy to work with. I never felt any pressure along the way and would absolutely recommend Benn, Mark, & Catonsville BMW again and a patient, and very easy to work with. I never felt any pressure along the way and would absolutely recommend Benn, Mark, & Catonsville BMW again and again. Thank you both so much for making the whole process so seamless! More

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I’ve purchased several cars over the years and Jae Lim is one of the best salesman I’ve ever had! He should be cloned so there could be more than one Jae! one of the best salesman I’ve ever had! He should be cloned so there could be more than one Jae! More

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A tale of two story, why can't this dealership hire more good sales like Jae Lim? He is stellar during and after the sale, this is how you get more return customers and referrals to a luxury brand. On the c good sales like Jae Lim? He is stellar during and after the sale, this is how you get more return customers and referrals to a luxury brand. On the contrary, Mark from Finance is a total xxx, impossible to get him to process a simple request, all he does is dodging your request and put you wait for months and months, delaying my decisioning process to get another car. Moral of the story - don't buy any warranty or packages he sweet talk you into buying, no need to pay him your hard earned money, he won't be there for you after you walk out of that dealership. More

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My experience at BMW Catonsville was truly outstanding. From the moment I arrived, Ron Ventura had not only great preparation but also his experience as a knowledgeable BMW salesman. He hit all the key poi From the moment I arrived, Ron Ventura had not only great preparation but also his experience as a knowledgeable BMW salesman. He hit all the key points we had previously discussed. Ron introduce me to the Finance Manager, Mark Sonn, so I could get to know all the key people involved in my buying process. About a week later, when I was ready to move forward, everything was perfectly prepared. Mark welcomed me back, and we kicked things off with a BMW welcome video before moving seamlessly into the financial details, expertly handled by Mark Sonn. The entire experience was smooth, professional, and even fun. Ron and Mark truly are the “Blues Brothers” of BMW Catonsville—Jake and Elwood of Sales and Finance in perfect harmony! Jasper J More

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My experience at BMW Catonsville was truly outstanding. From the moment I arrived, Ron Ventura had already brought out two cars for me to test drive, showing not only great preparation but also his experie From the moment I arrived, Ron Ventura had already brought out two cars for me to test drive, showing not only great preparation but also his experience as a knowledgeable BMW salesman. He hit all the key points we had previously discussed and gave me the space I needed to evaluate which vehicle best suited me—no pressure at all, which I really appreciated. Ron also took the time to introduce me to the Finance Manager, Mark Sonn, so I could get to know all the key people involved in my buying process. About a week later, when I was ready to move forward, everything was perfectly prepared. Mark welcomed me back, and we kicked things off with a BMW welcome video before moving seamlessly into the financial details, expertly handled by Mark Sonn. The entire experience was smooth, professional, and even fun. Ron and Mark truly are the “Blues Brothers” of BMW Catonsville—Jake and Elwood of Sales and Finance in perfect harmony! Jasper J More

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I have purchased several cars from Catonsville BMW and they have always been easy to work with, fair in price and it has always been a great experience dealing with them! they have always been easy to work with, fair in price and it has always been a great experience dealing with them! More

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Great experience with my salesman Jaeand the staff who assisted me with finalizing payment and warranty assisted me with finalizing payment and warranty More

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Fantastic experience with Shaun and Mark they went above and beyond to ensure a seamless transaction and beyond to ensure a seamless transaction More

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