Mark Thomas
Mark Thomas at Toyota of Scranton

Mark Thomas | Page 7

Training Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.6
223 Reviews
4.6

223 Reviews

Write a Review

223 Reviews of Mark Thomas

August 27, 2022

Dealership Rating
Employee Rating

Best dealer experience ever! This is a great dealership. The sales people, the management team and the finance team are all excellent. These people put the customer first. Th More

by JEFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico, Richard LaRussa, Jammie Marcen, Bob Edwards , Ryan Cali, Kevin Cloud, Kevin Morrow, Andrew Weinberger,

Aug 29, 2022

Toyota of Scranton responded

Hi Jeff, Thank you for taking the time to let us know about your recent visit to our dealership. We are happy to know all went well at your visit. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 07, 2022

Dealership Rating
Employee Rating

Great customer service -Very helpful and thorough. They made buying a car a fast and easy process More

by SMIT1388
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali, Kevin Cloud

Jul 07, 2022

Toyota of Scranton responded

Hello SMIT1388, Thank you for taking the time to provide feedback on your recent sales experience with Jordan. We are thrilled you had such a smooth transaction. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

June 01, 2022

Dealership Rating
Employee Rating

We had a great sales experience. Joe Mercado was outstanding. We have recommended your dealershi[ to our friends. More

by RBDAVISLANDMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr

Jun 01, 2022

Toyota of Scranton responded

RBDAVISLANDMAN, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

May 21, 2022

Dealership Rating
Employee Rating

I was ok with the dealer. Was not happy with my scratched wheels from when I had my snow tires put on. Not happy with the handling of my Highlander for a vehicle that is rated More

by JMSYRYLO
Friendliness
Recommend Dealer
Yes

May 17, 2022

Dealership Rating
Employee Rating

We were treated very well no issues. friendly and informative staff would recommend to everyone More

by WENDYBIB
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cloud, George Zepherin

May 17, 2022

Toyota of Scranton responded

wendybib, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 13, 2022

Dealership Rating
Employee Rating

Helpful Hardworking Above & beyond Great Easy Nice workers Customer service good Friendly Achieveable Short wait More

by SAKIAHAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Richard LaRussa , John foley

Apr 13, 2022

Toyota of Scranton responded

Hi SAKIAHAK, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

March 17, 2022

Dealership Rating
Employee Rating

We are in our 70s so we have bought a lot of cars over the years. We were very impressed with everything about Toyota of Scranton. The staff were friendly, competent and smart. These things count and a More

by LDLAYTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair , Joe Mercado Jr, Howard Sweeny, George Zepherin

Mar 22, 2022

Toyota of Scranton responded

LDLAYTON, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

February 21, 2022

Dealership Rating
Employee Rating

Great team l will never buy another brand of vehicle. Toyota is a great vehicle More

by DODGERBLUE33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa , Howard Sweeny, Ebrahim Evertsz/5 stars

Feb 21, 2022

Toyota of Scranton responded

Dodgerblue33, thank you for your 5 star rating and very favorable comments regarding your experience. Enjoy your new vehicle. Take care.

February 20, 2022

Dealership Rating
Employee Rating

We couldn't have felt more at ease. Completely guided us through every step, and the time taken to go over the features of our new Rav4, well, I felt like he would have sat there as lon More

by Mmyers@timesshamrock.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa , Corey Boynton, Ryan Cali

Feb 21, 2022

Toyota of Scranton responded

Mmyers, we are happy to hear all went well when you were at our dealership purchasing your new vehicle. We want you to feel at ease and know we are only too happy to assist you. Thanks for your feedback and 5 star review. The team appreciates it. Take care.

February 15, 2022

Dealership Rating
Employee Rating

Very cordial, organized, professional, and overall caring dealership. Highly recommend. I have never been treated so well at a service appointment. More

by MBNEALON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico

...
7
...

Dealership Inventory (136 Vehicles)

new 2026 Toyota Grand Highlander Hybrid car, priced at $64,322
2026 Toyota Grand Highlander Hybrid
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $44,647
2026 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $41,939
2026 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $52,803
2026 Toyota Tacoma
new
Celestial Silver Metallic exterior
Manual
Four-wheel Drive
new 2026 Toyota Tundra car, priced at $48,654
2026 Toyota Tundra
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tundra car, priced at $58,337
2026 Toyota Tundra
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive