Marque Hoenig | Page 7

Great service department! Alyssa and Martin are the best! Always looking out for the customers best interest! If your buying a new car Marque Hoenig is your guy! Always looking out for the customers best interest! If your buying a new car Marque Hoenig is your guy! More

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Service was prompt and efficient. Martin was helpful and knowledgeable as usual. Great experience. The experience from sales to my first service appointment has been exceptional. knowledgeable as usual. Great experience. The experience from sales to my first service appointment has been exceptional. More

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I brought my 2020 Corolla in after getting multiple check engine warnings. Alyssa was very helpful and kept me informed about the bad gas that caused the problem. She told me that my car was not the only one engine warnings. Alyssa was very helpful and kept me informed about the bad gas that caused the problem. She told me that my car was not the only one, and she provided a sample of the gas and several copies of the bill. She even got a slight reduction of the final bill. She went out of her way to make a bad situation better. Many thanks! More

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The best Dealership, they take care of you,work was done fast, I bought my Prius there was in for 5000 mile check up. Fast and friendly service. fast, I bought my Prius there was in for 5000 mile check up. Fast and friendly service. More

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Customer Service I always enjoy the customer service every time I go . Alyssa is always friendly and helpful. Every one else I have had contact with is always great to I always enjoy the customer service every time I go . Alyssa is always friendly and helpful. Every one else I have had contact with is always great to deal with. A staff that management should be proud of. I have been a loyal customer for over 20 years with no complaints. Thanks Dan, Alyssa, Jeff and all. Denny More

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Everything went ok. Arrived, waited a few minutes for the service agent as he was on the phone. They took the car in and finished earlier that expected. I was happy to see everyone working was wearing a ma service agent as he was on the phone. They took the car in and finished earlier that expected. I was happy to see everyone working was wearing a mask, but we were asked to go into the service agents office and we could not social distance in that tiny space. We could have answered his question from the doorway. I was not happy about that! We have another appointment this week and I will not be going into the small office . A mask is only one way to protect us from this virus. The only way this virus is going to be controlled is by everyone wearing masks, socially distancing (more than 6 feet apart), and washing your hands. I did not see any hand sanitizer near the door. Since we have to touch the door to push it open, I would have expected to have hand sanitizer available to me as your customer. Maybe I will see this the next time my car is serviced. More

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Purchase of a new car My salesman Marque Hoenig is always a pleasure to deal with and extremely professional when doing so. He makes sure you are comfortable in picking My salesman Marque Hoenig is always a pleasure to deal with and extremely professional when doing so. He makes sure you are comfortable in picking a vehicle and also walking you through the steps to purchase one. I have been dealing with Marque for a longtime and would certainly recommend him. The service dept staff has always been very helpful when coming in for my visits.....the dealership is always clean and organized. More

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Always great service for my truck and customer service from Martin Dodd. Would recommend your dealership to my friends anytime. The remodel job looks amazing! from Martin Dodd. Would recommend your dealership to my friends anytime. The remodel job looks amazing! More

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Superb! Best car search experience ever. Marque and Dan were determined to get me into my new Toyota Camry lease. Success, and I couldn't be happier. Atten Best car search experience ever. Marque and Dan were determined to get me into my new Toyota Camry lease. Success, and I couldn't be happier. Attentive, knowledgeable, helpful, efficient........and charming! Monish processed the transaction in record time and I drove home in my new car. More

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Best Service Always I have been a customer of Herb Chambers Toyota of Auburn for over 30 years. Even after moving out of the area I still make it a point to bring my car I have been a customer of Herb Chambers Toyota of Auburn for over 30 years. Even after moving out of the area I still make it a point to bring my car to Auburn because the attention to detail, customer service and care for my 2010 Prius has been outstanding. More

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