Martin Sanchez | Page 5

Nimnicht Chevrolet responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Joey Toole Fixed Operations joey.toole@nimnicht.com 904-387-4041

Nimnicht Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brent Cox, Sales Manager, 904-425-6340, bcox@nimnicht.com

Nimnicht Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Brent Cox, Sales Manager, 904-425-6340, bcox@nimnicht.com

Nimnicht Chevrolet responded

David, I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Brent Cox, Sales Manager, 904-425-6340, bcox@nimnicht.com

Nimnicht Chevrolet responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Erie's efforts have made the difference in your truck-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Brent Cox, Sales Manager, 904-425-6340, bcox@nimnicht.com

Nimnicht Chevrolet responded

Thank you for writing this amazing review for our team! Sincerely, Brent Cox, Sales Manager, 904-425-6340, bcox@nimnicht.com

Nimnicht Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Brent Cox, Sales Manager, 904-425-6340, bcox@nimnicht.com

Stuart Boline responded

Everyone has been fantastic to work with, and it shows how Billie Nimnicht has continued the great Nimnicht tradition of maintaining a family culture. I also have to give a shout out to Mike St. Cyr who ordered my Tahoe and having to navigate the pandemic challenges. The entire team treated me with grace, class and respect. You should all be very proud of the job you do! I will never go anywhere else! Thank you! I am reminded of this scripture (Psalms 119:1): 1 Joyful are people of integrity, who follow the instructions of the Lord.

Nimnicht Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Brent Cox, Sales Manager, 904-425-6340, bcox@nimnicht.com

Nimnicht Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Brent Cox, Sales Manager, 904-425-6340, bcox@nimnicht.com