Mary Brown

I recently purchased a Mercedes and had the absolute pleasure of working with Lori Mohr as my sales consultant. From start to finish, Lori was fantastic—she was incredibly knowledgeable, patient, and to pleasure of working with Lori Mohr as my sales consultant. From start to finish, Lori was fantastic—she was incredibly knowledgeable, patient, and took the time to answer all my questions without ever making me feel rushed. She clearly knows her stuff and helped me find the perfect car for my needs. Beyond that, Lori was so personable and fun to work with—it honestly felt like I was car shopping with a friend! I also want to give a special shoutout to David in Finance. He was welcoming, professional, and brought a great sense of humor to the experience, making what could have been a stressful part of the process feel totally easy. Thanks to Lori and David, my car-buying experience was smooth, enjoyable, and even fun! Highly recommend working with them if you’re in the market for a new Mercedes. More

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My purchase of a 2024 Sprinter cargo van from Sheaffer was an outstanding, pleasant experience. I felt very valued as a customer. Sheaffer was professional, friendly, courteous, knowledgeable, and caref was an outstanding, pleasant experience. I felt very valued as a customer. Sheaffer was professional, friendly, courteous, knowledgeable, and carefully went through all the details of my van. He was very helpful in pairing my phone and activating my Mercedes me ID when I was unable to do so myself. I am a very satisfied customer! More

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The team at RBM of Alpharetta makes buying a car a simple and enjoyable process. I have had the pleasure of buying multiple cars from Bill Favini. Bill is a true professional who will listen to your needs a and enjoyable process. I have had the pleasure of buying multiple cars from Bill Favini. Bill is a true professional who will listen to your needs and requirements and will help you purchase the “ right” car, not just any car. More

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My husband and I just leased a Mercedes EV from RBM of Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manag Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manager. This experience was in complete contrast with what we had in 2021 with another dealership. Kyle is exceptionally good with not just selling cars but in his connections with people. Interaction with him for just a few minutes made us realize we are in excellent hands. He is an evolved soul and a good human being. He does not pressurize or use sales pitch like we typically encounter at dealerships. He takes the time to explain everything and tells you what to expect upfront, good or bad with each of the car choices. His attitude didn’t change even when we walked in and said we may not do any sale in the nearest future. RBM of Alpharetta is lucky to have such a dedicated team member. More

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Jon Lee's service attitude and quality are very good and professional, and I will ask him to buy my second Mercedes. professional, and I will ask him to buy my second Mercedes. More

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It was a pleasure buying my first Mercedes with RBM of Alpharetta. Britt was very accommodating, personable and made my buying experience less stressful. Alpharetta. Britt was very accommodating, personable and made my buying experience less stressful. More

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Dan Berry at RBM Alpharetta is outstanding! His knowledge, courtesy, professionalism, sincere kindness, and genuine patience make choosing and purchasing a vehicle very enjoyable, and uncompli His knowledge, courtesy, professionalism, sincere kindness, and genuine patience make choosing and purchasing a vehicle very enjoyable, and uncomplicated. We are grateful to Dan, and the entire team at RBM Alpharetta from sales to service for their excellence in customer care! More

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Dan was professional from start to finish. I can not say enough good things about RBM of Alpharetta and Dan. I can not say enough good things about RBM of Alpharetta and Dan. More

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Reza and team provide top tier professional service! Thank you all so much! Can't beat superb customer service. Thank you all so much! Can't beat superb customer service. More

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Sheaffer Cheek is everything you would hope for in a car salesman but never thought you would find. First of all, he is focused on doing the right thing for his customer. He advises and educates customers o salesman but never thought you would find. First of all, he is focused on doing the right thing for his customer. He advises and educates customers on models, options, and features without selling them. Sheaffer is kind, considerate, and just simply a pleasure to work with. He made sure that my car buying experience was exceptional and that the car I selected fit what I was looking for. I have a high bar now for RBM of Alpharetta for future service work based on the experience we had with Sheaffer Cheek. Highly recommend! More

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