Mathew Reed | Page 9

Had one of the greatest experiences bring my vehicle in. Very quick and easy. Did a great job on servicing my 2020 palisade. Definitely recommending people purchase there as well as have their vehicle servi Very quick and easy. Did a great job on servicing my 2020 palisade. Definitely recommending people purchase there as well as have their vehicle serviced. More

by xxsitexx Verified Customer Verified Customer

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To whom it may concern, My Wife and I bought two To whom it may concern, My Wife and I bought two vehicles from you a 2018 GMC Yukon and a 2016 Chevy 2500 diesel. The sales experience was amazing w To whom it may concern, My Wife and I bought two vehicles from you a 2018 GMC Yukon and a 2016 Chevy 2500 diesel. The sales experience was amazing with Matt he was very friendly, prepared and overall a stellar salesman. I would buy another car from him in a second A+. Our experience with Devin in finance was amazing he was very personable, friendly, funny and made signing our lives away and enjoyable experience If that is even possible but he did A+. I do have one VERY negative interaction that I would like to point out was the experience with the sales manager. I know it is their job to play hardball and haggle with the customers of which we had no issue with and he met us where we wanted to be at our price points. The disturbing factor of him was how he treated Matt. He treated Matt as if he was a little pet. Go for this go for that. He was very condescending and rude towards him which made my wife and I very uncomfortable. He spoke to him as a little child. It was disturbing F-. The sales manager whom I do not remember his name and for good reason due to the treatment of his coworker or “underling” as he treated him is the only reason that I did not give a five star review with our experience at your establishment. I can only hope that someone will have a chat with that sales manager who came to talk numbers with us and treats his fellow employees like puppets other than that it was great. More

by SIERRACAMPERS Verified Customer Verified Customer

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Mathew was very kind and patient with me during this process! It was my first tome buying a car, and I can thankfully say I left completely satisfied and got exactly what I wanted! Chris in Finance and process! It was my first tome buying a car, and I can thankfully say I left completely satisfied and got exactly what I wanted! Chris in Finance and Matthew were amazing as well in making sure I was taken care of and took the time to explain everything to me. I could not have had a better experience in purchasing my first brand new car! More

by rgarcia1021 Verified Customer Verified Customer

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Thank you Matt My husband and I came in during the Corona crisis. We had bought a Tuscan previously and came in for an oil change. They had a program with 0% interes My husband and I came in during the Corona crisis. We had bought a Tuscan previously and came in for an oil change. They had a program with 0% interest on a new Tuscan so we happily traded in our old one for the new one. They diligently cleaned all surroundings and Matt helped us by explaining everything about our new car. It was very enjoyable working with Matt. More

by BRIMAC5 Verified Customer Verified Customer

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The best car buying experience I have had. Everyone was professional and was low pressure. Matt our salesman was very knowledgeable and professional. A very great team. professional and was low pressure. Matt our salesman was very knowledgeable and professional. A very great team. More

by JRSPENCER2525 Verified Customer Verified Customer

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The process was so easy and everyone we dealt with was extremely pleasant. We will highly recommend you dealership. You’re staff at Lithia was amazing!! extremely pleasant. We will highly recommend you dealership. You’re staff at Lithia was amazing!! More

by NATALIECOLLINS910 Verified Customer Verified Customer

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Fantastic customer service. They gave me a better deal than my bank did and were very communicative with me even after leaving the dealership. Thank you so much! than my bank did and were very communicative with me even after leaving the dealership. Thank you so much! More

by Alysaundraj87 Verified Customer Verified Customer

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I bought a car from this company, of course with a loan that I put money down on. I got a call almost a month later saying that the bank didn’t approve my loan and I needed to bring the car back? Why would that I put money down on. I got a call almost a month later saying that the bank didn’t approve my loan and I needed to bring the car back? Why would they let me drive a car off the lot if I was not approved in the first place? Will not be using this dealership again. More

by Anna Verified Customer Verified Customer

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I had an amazing experience at Lithia Reno, everyone was willing to help, especially "Holly' ,I was driving my new car in 3 days ,they did all the work,thanks. willing to help, especially "Holly' ,I was driving my new car in 3 days ,they did all the work,thanks. More

by HORTAABEY Verified Customer Verified Customer

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Great service Awesome, that was my recent purchase from Lithia Hyundai, Reno. I can thank Matt Reed, he really went the mile to get me my car.great service Awesome, that was my recent purchase from Lithia Hyundai, Reno. I can thank Matt Reed, he really went the mile to get me my car.great service More

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