Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota
Refer Me

Mathew Rivera | Page 12

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
405 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

12 yrs, 3 mos

Languages Spoken

English English

4.8

405 Reviews

Write a Review

405 Reviews of Mathew Rivera

June 08, 2023

Dealership Rating
Employee Rating

I’m very happy with your service team. Thank you so much. I will come back More

by PEREZ514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 08, 2023

Dealership Rating
Employee Rating

They are timely, friendly, let you know what is happening. Courteous and very reliable, professional. More

by lkulk54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our service team was so helpful during your visit!

June 08, 2023

Dealership Rating
Employee Rating

DCH Toyota was very professional they provided me a loaner and solved a problem with my vehicle that most other dealers were unable to solve. I would recommend using DCH for all your Toyota needs. More

by Sciontist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 08, 2023

Dealership Rating
Employee Rating

Mathew Rivera was a great help in resolving an issue I have had for over 9 months. More

by hmy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

DCH Wappingers Falls Toyota responded

Mathew Rivera is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

June 08, 2023

Dealership Rating
Employee Rating

Great service but had to wait a while due to a backup in their garage More

by djoh464814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with our service department. We will be sure to share your comments with our management team.

June 07, 2023

Dealership Rating
Employee Rating

From the beginning of the drop off to the end of the pick up, I was kept informed and my expectations managed appropriately. More

by JIM.SOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

June 07, 2023

Dealership Rating
Employee Rating

Very clean. Welcoming. Staff polite and friendly. Very helpful and kept me updated throughout. Service was completed in good time. More

by alecia.barnes40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

May 25, 2023

Dealership Rating
Employee Rating

Whenever I bring my vehicle in for maintenance, it's completed swiftly and without any fuss. The waiting area is pleasant and comfortable and there's a pretty good pizzeria within walking distance, in c More

by georgefbackofen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

May 24, 2023

Dealership Rating
Employee Rating

I have been bringing my 2015 Rave 4 for service for 4 years I am very satisfied with the courtesy of and professionalism of the employees There has been disagreements concerning matters with the SUV but More

by BROWN9455T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler

May 24, 2023

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 24, 2023

Dealership Rating
Employee Rating

Service really good But the wait time too long I saw people who came after me goin first More

by GRAJALES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing feedback. We really appreciate your comments and we'll share them with our management team.

...
12
...

Dealership Inventory (306 Vehicles)

used 2017 Toyota Prius Prime car, priced at $19,990
2017 Toyota Prius Prime
used
Titanium Glow exterior
CVT
Front-wheel Drive
used 2021 Chevrolet Equinox car, priced at $18,993
2021 Chevrolet Equinox
used
Cajun Red Tintcoat exterior
Automatic
All-wheel Drive
used 2018 Toyota Camry car, priced at $19,990
2018 Toyota Camry
used
Super White exterior
Automatic
Front-wheel Drive
used 2023 Nissan Frontier car, priced at $29,494
2023 Nissan Frontier
used
Tactical Green exterior
Automatic
Rear-wheel Drive
used 2020 Ram 1500 car, priced at $28,995
2020 Ram 1500
used
Maximum Steel Metallic exterior
Automatic
Four-wheel Drive
used 2022 Acura RDX car, priced at $37,492
2022 Acura RDX
used
Platinum White Pearl exterior
Automatic
All-wheel Drive