"Best experience of all times!"
I have to admit that when I walked into Bourne's Auto Center I thought it would be the same as the other dealership's, I was WRONG! This was the best experience I've ever had! The entire staff were friendly and nice and helpful. I want to thank everyone who works there for the warm hospitality and perfect service! Thank you all!
"Deff a great to purchase a car.."
Deff a great place to buy a vehicle.The salesmen was very polite and down to the point.I am going to refer people to this dealership..This is a fast pace dealership..
"Very smooth! Great Car-amazing service. "
Matt was very helpful and made sure that I was getting exactly what I needed. He looked over the car to ensure that everything was fine with the it. He's a great guy!!
"Awesome service "
I really wasn’t sure what kind of car I wanted to get or even what steps to take to even purchasing a car until I tried Bourne’s and was helped by trevon Hubbard who helped me know all the facts on how to get and purchase your first car. His service was on top of beyond and just thankful he went above and beyond to help me find the perfect car for me . Thank you trevon !
Trey is great!! Shuch a great person and nice sales person, got my dream car as soon as possible and was always available when i had a question.
"Stellar customer service!"
I had an experience in the collision center that will make me a customer for life of Bourne's. They went above and beyond the call of duty. I recently went in as the bumper on my car had fallen off the vehicle. I thought it possibly had to do with recent work done at Bourne's, however, I was wrong and the incident was my own fault. Regardless, Matt and Lucas worked with me and had the bumper put back on the vehicle on the spot free of charge since I was a previous customer. They were courteous, patient and kind. I'll never go anywhere else. THANK YOU, Bourne's!
"Body shop "
Lucas and Matt are the best in the business! They handled 2 incidents w my car w efficiency, friendliness and made what could have been a terrible experience, a great one. I had my side mirrors smashed in once and they took great care of me. Then I had something happen to my infinit and they were able to get a 3500.00 problem turn into "covered under warranty"
Most recently I got into an accident, they gave me a loaner car and took care of everything. When I picked it up, it was better than new! Thanks again to Lucas and Matt... jill Allbritton
"Always professional, honest and helpful "
I purchased my vehicle from Bourne’s a little over three years ago. Even though I live in RI, I always choose Bourne’s for vehicle repairs. I have a Jeep dealership 5 minutes from my house but Bourne’s has proven over and over again to be the most honest and helpful dealership and is well worth the drive. Since I live in RI, Matt asked me to email pictures of the damage to my passenger side mirror so I wouldn’t have to drive up just to have an estimate done. He was always quick to respond to emails and very polite and professional. Once I decided I wanted them to order a new side mirror, the mirror was ready and painted in just two days! I drove up and had my new mirror installed within 40 minutes. I always trust Bourne’s because they do an amazing job on bodywork (I swear I’m not a horrible driver) and are hands down the most honest dealership! They definitely have the customers best interest in mind.