Matt Burch
Matt Burch at Jim Butler KIA

Matt Burch | Page 2

Service Director

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
111 Reviews
4.7

111 Reviews

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111 Reviews of Matt Burch

October 30, 2025

Dealership Rating
Employee Rating

They are always so professional, they always make sure to explain everything thoroughly. They do an amazing job! More

by tollison01
Service Price Transparency
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Recommend Dealer
Yes

October 27, 2025

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From start to finish top notch service. Great communication every step of the way. Would highly recommend. More

by ytry1
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Recommend Dealer
Yes

October 17, 2025

Dealership Rating
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They’re very fast and friendly! Went in for an oil change was out in less that 30 minutes! More

by jacobmgonzales1997
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Recommend Dealer
Yes

October 09, 2025

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Everyone was amazing! Quick and friendly service. We were treated like we were part of the family. More

by ktbuschmann
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Recommend Dealer
Yes

October 06, 2025

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they are the best! they explain , fix in a timely fashion, I like them all , Doug (the guy with all the tatoos,, i think thats Doug) , Keith has always helped me too an More

by smileybandit0415
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton, Jake Borgmeyer, Tammie Baker, Danielle Reid, Doug Willis , Paul Winfrey, dennis is always there and hands on

September 11, 2025

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Great place people and inventory! The service department was so understanding and a pleasure to work with. More

by marshallprocess3
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

Jim Butler KIA responded

WE are thrilled to hear that! Thank You

September 03, 2025

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Very rude and I dnt recommend Anyone to deal with him. . he rather argue with the customers instead of accepting feedback on the company misleading information that’s is giving to the customers… recommend More

by mitchelldarrell232
Service Price Transparency
Workmanship
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Recommend Dealer
No
Sep 05, 2025

Jim Butler KIA responded

Thank you for your feedback. We've try to call and email you, can you please reach back out to us so we can get this resolve? Please contact Tyler Sparks at tsparks@jimbutlerautogroup.com or call at 636-256-9600 - Thank you very much.

August 04, 2025

Dealership Rating
Employee Rating

From the beginning everyone was super helpful and prompt. I really appreciated being able to get my car in so quickly and also you guys overnighted the blower motor for my AC. Super happy with the service More

by Mbliss
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 04, 2025

Dealership Rating
Employee Rating

Great service, it was easy to get what i needed done. I was in and out pretty quick for how busy it was More

by aaltmann13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 24, 2025

Dealership Rating
Employee Rating

Great service. They worked hard on my deal... made sure I liked the vehicle. Excellent customer care! More

by ced.kins87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jake Borgmeyer, Tammie Baker, Danielle Reid , Paul Winfrey

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