Matt Burch
Matt Burch at Jim Butler KIA

Matt Burch | Page 2

Service Director

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.8
119 Reviews
4.8

119 Reviews

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119 Reviews of Matt Burch

January 08, 2026

Dealership Rating
Employee Rating

Great experience with the service department. Well Done! Good job diagnosing and getting the parts overnighted to get the repairs done timely. Thanks More

by jgilliam292
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Recommend Dealer
Yes

December 11, 2025

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The repair wasn’t done correctly and now it’s leaking oil. Very disappointed given the amount of time that it took to get the repaired done in the first place. I had to stay over an extra night. More

by anthony.schultz71
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Recommend Dealer
No

November 26, 2025

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Excellent customer service, communication, and efficiency. I always leave Jim Butler Kia happy with my service. More

by katherine_lynne
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Recommend Dealer
Yes

November 19, 2025

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Everything was easy and quick! Customer service is always a pleasant experience. I would definitely recommend this dealer. More

by M.thompson503
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Recommend Dealer
Yes

November 19, 2025

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They specialize in their customers needs and wants. They did the work for less than expected More

by thumanm
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Recommend Dealer
Yes

November 19, 2025

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She was great and explained the wait time and process along the way. Very helpful! More

by katiesmartdrum
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Recommend Dealer
Yes

November 17, 2025

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Service desk was ferry professional and very very nice and informative. And gave us a free car wash. Jim Butler employees are great to work with. More

by mjkastrup
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Recommend Dealer
Yes

November 14, 2025

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The building was clean good customer service friendly good atmosphere the work was good will come back More

by ericburt37
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Recommend Dealer
Yes

October 30, 2025

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They are always so professional, they always make sure to explain everything thoroughly. They do an amazing job! More

by tollison01
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Recommend Dealer
Yes

October 27, 2025

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From start to finish top notch service. Great communication every step of the way. Would highly recommend. More

by ytry1
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Recommend Dealer
Yes
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