Matt Burch
Matt Burch at Jim Butler KIA

Matt Burch | Page 3

Service Director

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.8
118 Reviews
4.8

118 Reviews

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118 Reviews of Matt Burch

October 09, 2025

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Employee Rating

Everyone was amazing! Quick and friendly service. We were treated like we were part of the family. More

by ktbuschmann
Service Price Transparency
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Recommend Dealer
Yes

October 06, 2025

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they are the best! they explain , fix in a timely fashion, I like them all , Doug (the guy with all the tatoos,, i think thats Doug) , Keith has always helped me too an More

by smileybandit0415
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton, Jake Borgmeyer, Tammie Baker, Danielle Reid, Doug Willis , Paul Winfrey, dennis is always there and hands on

September 11, 2025

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Great place people and inventory! The service department was so understanding and a pleasure to work with. More

by marshallprocess3
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Recommend Dealer
Yes
Sep 11, 2025

Jim Butler KIA responded

WE are thrilled to hear that! Thank You

September 03, 2025

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Very rude and I dnt recommend Anyone to deal with him. . he rather argue with the customers instead of accepting feedback on the company misleading information that’s is giving to the customers… recommend More

by mitchelldarrell232
Service Price Transparency
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Recommend Dealer
No
Sep 05, 2025

Jim Butler KIA responded

Thank you for your feedback. We've try to call and email you, can you please reach back out to us so we can get this resolve? Please contact Tyler Sparks at tsparks@jimbutlerautogroup.com or call at 636-256-9600 - Thank you very much.

August 04, 2025

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From the beginning everyone was super helpful and prompt. I really appreciated being able to get my car in so quickly and also you guys overnighted the blower motor for my AC. Super happy with the service More

by Mbliss
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Recommend Dealer
Yes

August 04, 2025

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Great service, it was easy to get what i needed done. I was in and out pretty quick for how busy it was More

by aaltmann13
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Recommend Dealer
Yes

July 24, 2025

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Great service. They worked hard on my deal... made sure I liked the vehicle. Excellent customer care! More

by ced.kins87
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Recommend Dealer
Yes

Other Employees Tagged: Jake Borgmeyer, Tammie Baker, Danielle Reid , Paul Winfrey

July 10, 2025

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Customer service was great, they kept me informed and it was quick! I’m Very satisfied. More

by luster.arianna
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Recommend Dealer
Yes

June 17, 2025

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Friendly staff, greeted when you enter the dealership. Clean and well maintained inside the dealership. More

by tmixer80
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Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton, Jake Borgmeyer, Tammie Baker , Larry Loraine, Paul Winfrey, Ben Robertson

June 16, 2025

Dealership Rating
Employee Rating

Had an appointment but had to wait—parking was also difficult —it seemed to be staffed well More

by fschwegel
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Recommend Dealer
Yes

Other Employees Tagged: Keith Sutton, Tammie Baker , Larry Loraine, Paul Winfrey

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