Matt Gipe
Matt Gipe at Myrtle Beach KIA
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Matt Gipe | Page 8

Service Advisor

Myrtle Beach KIA

4811 Highway 501
Myrtle Beach, SC 29579

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4.3
108 Reviews

Dealership Experience

8 yrs, 7 mos

4.3

108 Reviews

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108 Reviews of Matt Gipe

January 19, 2019

Dealership Rating
Employee Rating

Happy customer We had a wonderful time with your staff in the purchase of our 2nd car everyone was very helpful and friendly was never pressure at anytime We were t More

by fkehne53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wes Landreth, Keith Gannett , Scott Raffensberger

Jan 21, 2019

Myrtle Beach KIA responded

That is what attracted me to come work for Myrtle Beach Kia. We are very friendly, and reviews like yours make it all worth while. Thank you. We all look forward to seeing you guys again on your next oil change. If you ever need anything please don't hesitate to ask for me - Keith. Be blessed and thanks again for becoming part of the Myrtle Beach Kia Family

January 10, 2019

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Employee Rating

Bradley Cooper is great! Bradley Cooper is very professional, courteous, exceptionally knowledgeable., I will most definitely purchase my next new vehicle from Myrtle Beach K More

by ana.ett.case
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bradley Cooper

May 22, 2019

Myrtle Beach KIA responded

You are very welcome!

December 26, 2018

Dealership Rating
Employee Rating

Excellent Buying Experience Buying a car is usually a very stressful experience, but not at Myrtle Beach Kia. Our salesmen Keith was very helpful in putting us in the car we want More

by Mike 2552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bazinet, Wes Landreth, Keith Gannett , Austin Ingle, Shane Lee, Zack McKeown

Dec 27, 2018

Myrtle Beach KIA responded

Thanks you so much for being my first ever Kia sold! Nothing like being the first and you were it! I am so looking forward to seeing you in for your routine maintenance and plus all those referrals you are going to seed me, be blessed. Your friend Keith Gannett-You are now part of the Myrtle Beach Kia Family

October 08, 2018

Dealership Rating

Wish there was another dealer close by Had an appointment this morning for a recall issue, got there about 5 minutes ahead of appointment and was taken right in. Besides recall I ask about More

by Never-again
Customer Service
Recommend Dealer
No
Oct 12, 2018

Myrtle Beach KIA responded

We apologize for the extra wait time and the inconvenience, unfortunately things occasionally happen that are out of our control. When we are quite literally “thrown a wrench” it may cause delays in that days servicing of your auto and any updates of the progression of your repairs. It is not intentional. Again, we are sorry that it took as long as it did. Please know that anytime you any questions or concerns during your service process fill free to reach out to myself, Jim Dehart, so I can get involved, communicate, and hopefully resolve the issue. I will be giving you a call today as well. Jim Dehart Service Manager Myrtle Beach Kia

October 04, 2018

Dealership Rating
Employee Rating

Great Service! I brought my Optima in yesterday for an issue I was having. Matt was great to deal with, explained what the issue was and set me up with a loaner. I More

by AMASON29579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 05, 2018

Myrtle Beach KIA responded

We appreciate the opportunity to serve you! We are very glad to have Matt...he's a great part of the team here.

September 10, 2018

Dealership Rating
Employee Rating

My one experience with Myrtle Beach Kia I was on the way to Myrtle beach from Columbia going to my nephews first birthday party. My 2011 optima’s motor blew due to recall issues. I had it to More

by Chris Hunt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2018

Myrtle Beach KIA responded

Thanks for the "mad props" for Matt Gipe. He is an awesome guy and great employee. We are so fortunate to have him. Thanks for the feedback.

August 24, 2018

Dealership Rating
Employee Rating

Purchase Kia in March 2018 Went back on August 24, 2018 found a certified Specialist .Joe Claudio the best ever. The sale man I had in March did not go over the car.I had to do More

by car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Claudio

Sep 25, 2018

Myrtle Beach KIA responded

Glad to hear you had and enjoyable experience. We look forward to seeing you in the future.

July 30, 2018

Dealership Rating
Employee Rating

Great Dealership! Austin my sales rep & Shane the sales manager are great! I highly recommend both! The service dept. is great also.. I’ve been using them for years. More

by Stinger GT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Austin Ingle, Shane Lee, Scott Raffensberger

Jul 31, 2018

Myrtle Beach KIA responded

Thank you Mr. and Mrs. Katz for driving all the way from New York! It was a pleasure working with both of you Enjoy your new 2018 Kia Stinger! Definitely the prettiest car on the road! Austin Ingle

July 01, 2018

Dealership Rating
Employee Rating

Tim Bassinnett gets my vote for Car Salesman of the year. Tim was not pushy and answered all my questions.I still call him just to chat or ask a question and he is allways available.Just Great. More

by flap52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Bazinet, Matt Bazinet , Bradley Cooper

Jul 24, 2018

Myrtle Beach KIA responded

You listed off half the Myrtle Beach Kia family...glad they all earned 5 stars! Thank you again for your business and trust. We want to always be here and earn your business and respect. Thank you!

June 30, 2018

Dealership Rating

Forced to buy a tire My husband went in to see about a nail in his tire. They pulled the nail out without telling him they were going to charge 200.00 More

by Yankee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Bradley Cooper, Jim DeHart, Ashley Gerancher

Jul 03, 2018

Myrtle Beach KIA responded

Thank you for the review, this provides us good info so that we may constantly improve on our customer service. Not exactly sure of how this happened. Please contact me directly so that we can look for a remedy. Dan McColl General Manager 910.200.1729

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