Matt Merlino
Matt Merlino at BMW of Sarasota

Matt Merlino | Page 7

Shop Foreman

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.9
128 Reviews
4.9

128 Reviews

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128 Reviews of Matt Merlino

August 17, 2022

Dealership Rating
Employee Rating

I have been purchasing BMW card for 10 years now. I have always been pleased with the sales people, and the service dept. It has been a great relationship and I give them an outstanding rating. More

by aemazzu705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2022

BMW of Sarasota responded

Thank you for the fantastic review and for making us your go-to dealership!

August 04, 2022

Dealership Rating
Employee Rating

The staff is incredibly helpful and understanding. They definitely prioritize customer service as well as customer satisfaction. More

by JoeySalad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 28, 2022

Dealership Rating
Employee Rating

I always have a great experience at this dealership, whether it be sales or service you cannot can’t go wrong!!! More

by Ebosak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 24, 2022

Dealership Rating
Employee Rating

The work is superb and the wonderful loaner makes the wait pleasant. The advisor’s personal attention is reassuring throughout. More

by JDUMBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 21, 2022

Dealership Rating
Employee Rating

Service Rep was very pleasant, helpful and professional - Kept me informed at each decision point. More

by CHARB1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 16, 2022

Dealership Rating
Employee Rating

The sales team and the service advisor Matthew are excellent. On the other hand I have not been impressed with the service department. In my opinion there service is not top rate More

by Power
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 14, 2022

Dealership Rating
Employee Rating

Greeted pleasantly, escorted to waiting area, service rep found me and briefed me on service requirements, completed service when they said and courteously checked me out and got me on my way. More

by jdbrake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 04, 2022

Dealership Rating
Employee Rating

Service was very fast and friendly very confident knowing what they’re doing the building was well cleaned and organized More

by Steven Serrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 16, 2022

Dealership Rating
Employee Rating

Great service. Quick and easy alignment. My service attendant was very clear, precise on pricing and friendly. More

by DJBLUERAIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz, Mike Salavatore , Lewis Mention

June 08, 2022

Dealership Rating
Employee Rating

Knowledgeable service people. answered all questions.finished sooner than expected.comfortable well-stocked food and drink amenities. More

by CORVETTE628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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