Matt Merlino
Matt Merlino at BMW of Sarasota

Matt Merlino | Page 6

Shop Foreman

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.9
128 Reviews
4.9

128 Reviews

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128 Reviews of Matt Merlino

December 19, 2022

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Employee Rating

great people with excellent service. they are very helpful and knowledgeable, never felt rushed or nit valued as a customer More

by colornewinteriorsinc
Recommend Dealer
Yes

December 11, 2022

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Best auto service, in all respects, I've experienced over my 67 years, by far. More

by erikwiklund
Service Price Transparency
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Recommend Dealer
Yes

December 05, 2022

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Carlos was great from the first sec i walked in he took a great care of me and notified me with all the info i needed More

by deltatex2011
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Recommend Dealer
Yes

Other Employees Tagged: Eric Bachar, Maria Lizardi, Carlos Munoz, Greg Jones, Loraine Campbell, Lucy Aguilar , Matthew Beair, Kim Caleo, Frank Lacalamita

December 01, 2022

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Thought the fellas would wash my car before returning it to my home. All others things went great! Hard to rate employees since most I spoke with never gave their name. More

by CARALSTON
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Tremaroli

November 12, 2022

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Derek, has a lot if knowledge about BMW''s. His expertise makes customers confident in his recommendations. My car's issues couldn't be serviced by my mechanic of three years. Derek offered sev More

by OALFLEANTE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas , Dimitri!

November 11, 2022

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This place was absolutely great. My service advisor had perfect communication and did everything in his power to ensure that I had my vehicle back in a timely manner. Definitely reco More

by KTMKYLE
Service Price Transparency
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Recommend Dealer
Yes

November 07, 2022

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They listened to me. They did not belittle me because I am a woman. Mostly fixed everything except a tire light all the time. So i will never know when i have a low t More

by CAROLHOCHSTEIN
Customer Service
Quality Of Work
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Recommend Dealer
Yes

November 02, 2022

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My 1st visit ,you guys were great . my 535 is in good hands .I can tell. More

by LPETTIBMW850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Beair

August 21, 2022

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Employee Rating

My experience was an awesome one. The service advisor was very professional and helpful. Courtesy at its best. Will definitely make the effort to get all my services at this servic More

by bujubone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Beair

Aug 22, 2022

BMW of Sarasota responded

We're happy to hear our team was so helpful -- thank you!

August 19, 2022

Dealership Rating
Employee Rating

Very responsive helped me with getting new tire. The service was very good wait was A little long More

by MICHAEL.KATZ17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Beair

Sep 01, 2022

BMW of Sarasota responded

Michael, we apologize that your service visit took longer than expected, but are glad to hear our team was so helpful -- thanks!

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