Matt Nagy
Matt Nagy at Tim Lally Chevrolet

Matt Nagy | Page 11

Service Advisor

Tim Lally Chevrolet

24999 Miles Rd
Warrensville Hts, OH 44128

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4.7
230 Reviews
4.7

230 Reviews

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230 Reviews of Matt Nagy

October 30, 2024

Dealership Rating
Employee Rating

We have always had good service from Tim Lally Chevrolet. The team that takes care of us is always professional and courteous and have never had a problem with the work that had been done. We wouldn’t take More

by CARDAMONE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Lamtman, Jane Grambo

October 30, 2024

Dealership Rating
Employee Rating

Great service, was treated by a kind gentleman who was great and informative until the completion of the work order. More

by PRECIOUSCALLIE
Service Price Transparency
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Recommend Dealer
Yes

October 27, 2024

Dealership Rating
Employee Rating

Clean and friendly environment, you didn’t have to wait long for the service rep to come and check you in. Also to update you on the status of your service. More

by NEXTMILESTONE
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Tim Lally Chevrolet responded

Thank you for your business and this review. I am so happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

October 24, 2024

Dealership Rating
Employee Rating

Great customer service. The staff is nice and enjoy making the customer a priority. I enjoy working with all the staff in every department. More

by CANADIA BROWN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jane Grambo , Rachel Rininger

Oct 28, 2024

Tim Lally Chevrolet responded

Hello Miss Brown, thank you so much for your high star rating! We are so happy to hear you enjoyed your visit with us. If there is anything we can assist you with in the future, please let us know! Sincerely, Ashley Mulhall CustomerCare@TimLally.com

October 17, 2024

Dealership Rating
Employee Rating

Great, friendly, and amazing service! My satisfaction was guaranteed. Everyone that I have had the pleasure of working with at the dealership has been extremely professional and friendly. More

by LUSKIN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joey Hurtuk, Jim Zurzolo, Jane Grambo , Jimmy Lamtman, Ben in the Service Department and Joe my service tech

October 12, 2024

Dealership Rating
Employee Rating

My "Check Engine" light was on for my 2016 Corvette. It was fixed the first tmie I brought it into the service department but within a few days the light came back on. When I returned technician discove More

by boblhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2024

Dealership Rating
Employee Rating

Matt, Jane and the entire service crew are great and very accommodating. The service writers always greet me, even if they're not handling my appointment that day. More

by MFRATUS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Grambo , Sean Holmes, Rachel Rininger

October 10, 2024

Dealership Rating
Employee Rating

Always relaxing when I get service. Everyone is super. All work done correctly, always. Never had an issue. More

by Sharen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Tim Lally Chevrolet responded

It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

October 10, 2024

Dealership Rating
Employee Rating

It’s okay but could definitely use some customer service improvements! Good Customer service is a must in order for the business to thrive. Therefore more focus needs to be added in this area! Great Cust More

by elw1860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brock Lally, Ashley Mulhall, Jane Grambo , Sean Holmes, Rachel Rininger

Oct 10, 2024

Tim Lally Chevrolet responded

Hello, I'm sorry to hear that your recent experience with our business did not meet your expectations. We would like the opportunity to find out how we can better assist you in the future. If you are willing, I can be reached directly at 440-232-2000 EXT. 1020. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

October 06, 2024

Dealership Rating
Employee Rating

A very professional and well run service department. Kept us informed on progress and estimated time of completion. More

by LEADMECHUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Mulhall, Jim Lamtman, Jim Measor, Jane Grambo , Sean Holmes, Jimmy Lamtman

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