Matt Otis
Matt Otis at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Refer Me

Matt Otis | Page 13

Assistant Service Manager

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

Contact Me
4.0
320 Reviews
4.0

320 Reviews

Write a Review

320 Reviews of Matt Otis

October 26, 2021

Dealership Rating
Employee Rating

Matt provided great service and information when it came to servicing my 2019 Hellcat Charger! More

by Cambren Oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 25, 2021

Dealership Rating
Employee Rating

We were charged a diagnostic fee and never was told what was wrong with our vehicle. We waited three days before the truck was even seen, then we were told that we were not going to get our car back until w More

by nasheatorrie4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Aleshia Kincade

Nov 11, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 23, 2021

Dealership Rating
Employee Rating

Great service. Got what I needed to get done really quick. Will be coming back for all maintainence. More

by BETTY.A.CHAN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Chavez

Oct 25, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 23, 2021

Dealership Rating
Employee Rating

The staff were courteous and fast. The job was done quickly and I was out of there in no time. More

by DWANG0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 21, 2021

Dealership Rating
Employee Rating

not recommended, after a month my truck in their workshop told me that my alternator had damaged something that it did not have when they made the diagnosis, I had to return twice because it continued with t More

by jorgeysea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Chavez

Nov 11, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 20, 2021

Dealership Rating
Employee Rating

Jeep service center offers Mopar parts and other Rick Hendrick specific services. Has a drive in fit oil change More

by antoj442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ashton Faircloth

Nov 05, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 20, 2021

Dealership Rating
Employee Rating

Son muy profesionales y amables a la misma ves, trabajan muy bien y me alegra estar en la familia rick hendrick More

by anthonymont75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 18, 2021

Dealership Rating
Employee Rating

Y’all r a real bad xxx car dealership and unprofessional and crooks I would not recommend nobody to that dealership at all bad business!!! More

by William little
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Eric Chavez, Bobby Reese

Nov 05, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 16, 2021

Dealership Rating
Employee Rating

Eric was great. Matt never returned calls though which was concerning. Car runs great however which makes me happy. Just took a long time without an idea of how long it would take. More

by Kristoj15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 12, 2021

Dealership Rating
Employee Rating

Service was fast and courteous, it’s always a pleasure to be served there. Thank you! More

by Elliotgrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Reese

Oct 18, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

...
13
...

Dealership Inventory (638 Vehicles)

used 2022 GMC Sierra 2500 car, priced at $73,997
2022 GMC Sierra 2500
used
Summit White exterior
Automatic
Four-wheel Drive
used 2020 Tesla Model Y car, priced at $33,986
2020 Tesla Model Y
used
Midnight Silver Metallic exterior
Automatic
All-wheel Drive
used 2021 Dodge Charger car, priced at $81,997
2021 Dodge Charger
used
White Knuckle Clearcoat exterior
Automatic
Rear-wheel Drive
used 2022 Tesla Model 3 car, priced at $35,986
2022 Tesla Model 3
used
Pearl White Multi exterior
Automatic
All-wheel Drive
new 2024 Ram ProMaster 2500 car, priced at $51,915
2024 Ram ProMaster 2500
new
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
new 2024 Ram 3500 car, priced at $72,882
2024 Ram 3500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive