Matt Otis
Matt Otis at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
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Matt Otis | Page 12

Assistant Service Manager

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

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4.0
320 Reviews
4.0

320 Reviews

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320 Reviews of Matt Otis

November 19, 2021

Dealership Rating
Employee Rating

The service was nice and timely managed by the person assigned for me and I am very satisfied with it. More

by capri0925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 19, 2021

Dealership Rating
Employee Rating

My experience was exceptional! Each member I dealt with was friendly & extremely helpful when my vehicle was serviced! More

by Faulknel27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aleshia Kincade

Nov 20, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 17, 2021

Dealership Rating
Employee Rating

The service was great,not just that they are also polite,I would definitely recommend to anyone! More

by kerrylian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 16, 2021

Dealership Rating
Employee Rating

Worst place have your vehicle. I’m am going to contact the corporate office these people robbed me blind More

by dgramz93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 01, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

November 11, 2021

Dealership Rating
Employee Rating

The worst experience I have ever had in my life I feel robbed and cheated I never recommend these people the worst. More

by jorgeysea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Chavez

Nov 30, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

November 06, 2021

Dealership Rating
Employee Rating

It took a very long time and I was initially getting upset. But the tech stayed late to make sure everything was up to par. I sincerely appreciate his patience and professionalism. Thank you Eric Chavez More

by tunishawilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Chavez

Nov 08, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 03, 2021

Dealership Rating
Employee Rating

Timely manner I fixed my issue and all staff are having courtesy with the customers More

by kiran_subba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 02, 2021

Dealership Rating
Employee Rating

Amazing place! Always receive the best customer service!! Best experience I’ve ever had before More

by Michelle Gómez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 01, 2021

Dealership Rating
Employee Rating

I never ever want to have service done on my vehicle again at this establishment I had the worst experience.and felt I was ripped off.I was treated badly by the supervisor over the service department an More

by wareteresa39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Darrell Wilson, Aleshia Kincade

October 31, 2021

Dealership Rating
Employee Rating

I was very please of the service given from start to finish. Enjoyed coffee while waiting. More

by CVDAVIS7798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great experience!

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