Matt Palffy
Matt Palffy at Ken Ganley Ford Parma

Matt Palffy | Page 4

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
115 Reviews
4.8

115 Reviews

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115 Reviews of Matt Palffy

July 03, 2024

Dealership Rating
Employee Rating

Mike was very knowledgeable when picking out the perfect Bronco for me! The whole process was seamless. And…Matt gave me the best possible deal on my trade-in! I would highly recommend this Ford dealership. More

by steph969189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Mike LaScola

Jul 03, 2024

Ken Ganley Ford Parma responded

Steph, it's great to hear that Matt was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

June 06, 2024

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Employee Rating

A rip offf $800 for a part I found on line for $300 and they wanted two hours for installing took my friend who is a truck mechanic 15 minutes More

by RWELLS516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper , Ken Stafford, Rich Vargo

Jun 08, 2024

Ken Ganley Ford Parma responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Someone from our staff will be reaching out to you in the very near future.

June 06, 2024

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Employee Rating

The service that I received recently for my new vehicle was out of this world and was fast and very efficient . More

by DAVIDHASTIE1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Tracy Sapienza, George Hadgigeorgiou , Scott Acker, Alicia Jeffery, Dave Moga, Will Monske, Ken Stafford

Jun 06, 2024

Ken Ganley Ford Parma responded

David, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team and look forward to working with you again.

June 03, 2024

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Ken Ganley Ford Parma cuts through the xx and gets to the point. Ask for Fernando and he will take care of you. Also they give top dollar for trade ins! More

by Baudo27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Rodriguez

Jun 04, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that Fernando had the opportunity to work with you, and we are thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else.

May 24, 2024

Dealership Rating
Employee Rating

Pam was only bright spot and not even her responsibility, everything else was a bad experience, commission of the facts when signing up for a hitch no mention of third-party doing it thought it was going to More

by LOUIEMODIC37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Overman, John Ruper, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou , Scott Acker, Alicia Jeffery, Dave Moga, Will Monske

May 26, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 21, 2024

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Employee Rating

Every one was very nice. They were very fast with the service. I will buy my next car from Ganley ford Parma! More

by Jerycarroll26907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou , Scott Acker, Alicia Jeffery, Dave Moga, Will Monske

May 21, 2024

Ken Ganley Ford Parma responded

Thank you, Jery, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

April 26, 2024

Dealership Rating
Employee Rating

Madelyn was my sales dealer and she was very friendly not overbearing or pushy. She was very well informed. The rest of the Ganley staff sales were also very nice. More

by urbanflight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Madelyn Vega

Apr 26, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

Apr 28, 2024

Ken Ganley Ford Parma responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2024

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I have been buying vehicles from Ganley Ford for the last 25 years. Always excellent customer service. Everyone is always very professional and polite. They always try their best to accommodate any reques More

by JMSTRAUSS25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, George Hadgigeorgiou , Kenneth Miller

Apr 22, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

April 17, 2024

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Great experience . Ganley employees were all helpful and courteous I've bought many autos and I can't remember a better experience at a dealership. More

by Jerrylmott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Nick Feruito , Jeromy Acord, Ken Stafford

Apr 17, 2024

Ken Ganley Ford Parma responded

Hi Jerry: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 14, 2024

Dealership Rating
Employee Rating

Excellent customer service, as always. Everyone is very professional and polite. Definitely recommend Ganley Ford Parma to others. Thank you. More

by JMSTRAUSS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, George Hadgigeorgiou , Kenneth Miller

Apr 15, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

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