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Matt Palffy
Matt Palffy at Ken Ganley Ford Parma

Matt Palffy | Page 5

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
111 Reviews
4.8

111 Reviews

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111 Reviews of Matt Palffy

December 03, 2023

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Employee Rating

1st class service! Always going out their way to make things happen and putting the customer 1st like family More

by coachjoe20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Nick Feruito, George Hadgigeorgiou , Paul Asano

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Dec 04, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

November 13, 2023

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Employee Rating

The entire process of purchasing the car was efficient and was completely seamless. Each individual was very professional that I dealt with at the location. More

by Patrick Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza , Mike LaScola

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Nov 14, 2023

Ken Ganley Ford Parma responded

Patrick, Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 23, 2023

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Excellent service. Everyone from sales to finance were extremely professional & accommodating! Happily pleased with everything! More

by carlyr2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

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Oct 23, 2023

Ken Ganley Ford Parma responded

Thank you, Carly! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

October 16, 2023

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Employee Rating

Ganley always treats us well when we bring our vehicles in for scheduled maintenance. Everyone is friendly and helpful. More

by EDSELFROD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou , Paul Asano, Ken Pitman, C.J. Overran, sales.

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Oct 17, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

Oct 18, 2023

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 04, 2023

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Employee Rating

Mike was great to work with! I previously reached out to schedule a look at a specific vehicle and he had it ready to go for the test drive. He made the process a breeze. Left th More

by amandamgill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza , Mike LaScola, Jeromy Accord

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Oct 05, 2023

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford West! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2023

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Everyone at Ken Ganley Ford West was so friendly- even those I did not work with directly! It was such an enjoyable experience! The team at Ken Ganley West will do whatever they can to help you find the More

by FrancesP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito , Mike LaScola, Jeromy Acord delivered the car. I was introduced to several others including CJ Overman, Dan Overman, and Tom Yerace.

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Oct 02, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

August 29, 2023

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Employee Rating

C.J. and Matt were true professionals. I work with dealerships all day every day as I am a car broker. I will continue to use Ken Ganley Ford West and recommend them to all my clients. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Dan Overman

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Aug 29, 2023

Ken Ganley Ford Parma responded

Bill, Here at Ken Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with CJ and Matt, and it was a pleasure having you at the dealership. We appreciate your review!

August 28, 2023

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Employee Rating

every one helped get my truck in and back on the road as fast as possible . kept me informed about the the progress and how much it would be and when they would have it done. thanks to all. More

by thommullen691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman

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Aug 29, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 31, 2023

Ken Ganley Ford Parma responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford West. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2023

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Employee Rating

Great dealership to work with. Friendly staff. Best of all they made the transaction easy and painless. More

by Wavrunnr21
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

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Aug 25, 2023

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 24, 2023

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Employee Rating

Great people and great selection of cars. Pam was very helpful. I will be back again for my next car More

by Rtdbeasten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, Tracy Sapienza

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Aug 25, 2023

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford West! Congrats on your new purchase, and let us know if we can be of any more assistance!

Aug 29, 2023

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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