Matt Palffy
Matt Palffy at Ken Ganley Ford Parma

Matt Palffy | Page 7

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
110 Reviews
4.7

110 Reviews

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110 Reviews of Matt Palffy

June 19, 2023

Dealership Rating
Employee Rating

Austin was very helpful and understanding. He made the car buying experience smooth and easy More

by jstinson831
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Jun 19, 2023

Ken Ganley Ford Parma responded

It's great to hear that Austin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

June 18, 2023

Dealership Rating
Employee Rating

Great job on my car great service treatment was excellent very timely done wood reacomed to others More

by jamesjewing1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Ken Ganley Ford Parma responded

Thanks, James, for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

June 08, 2023

Dealership Rating
Employee Rating

Buying a car was a wonderful experience from Ken Ganley Ford West. CJ did a fantastic job of making sure the process was easy and worry free. More

by tjamison1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2023

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jun 11, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2023

Dealership Rating
Employee Rating

Mike was awesome to work with. Made me feel very comfortable from start to finish. I would definitely go see Mike for my family’s next car purchase. More

by bmoehring32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Mike LaScola

Jun 08, 2023

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

March 30, 2023

Dealership Rating
Employee Rating

It’s the best. Great sales people, great service. I bought 5 cars and am on my second lease. I will continue to shop there! More

by Grraldmcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou , Carlyle Franklin, Dave Moga, Ken Pitman, C'ontae Prescott

Apr 02, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

March 24, 2023

Dealership Rating
Employee Rating

It was nice and pleasant at getting me Ford the day I gave me a loaner car and the service was very nice More

by SHELTONOLUNDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Ford West

March 21, 2023

Dealership Rating
Employee Rating

Pam is truly amazing! She went way above and beyond! Had everything ready for when we got there! Best car buying experience I have ever had and it was so easy! Thank you P More

by jsecrest94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2023

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Mar 23, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2023

Dealership Rating
Employee Rating

It was a very quick and easy process ! ! Everyone was very kind and answered all the questions i had ! More

by Samira Hasan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Austin Simpson , Mike LaScola

Mar 20, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 18, 2023

Dealership Rating
Employee Rating

Mike is an incredible sales advisor. He went well above and beyond to help me with my recent purchase. I was looking for a specific car, Matt the sales manager was able to arrange it bei More

by johnsiuda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza , Mike LaScola

Mar 20, 2023

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear Mike and Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 13, 2023

Dealership Rating
Employee Rating

Was super fast and easy. Austin was tremendous to work with. Would definitely come back More

by Thom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Tracy Sapienza

Mar 14, 2023

Ken Ganley Ford Parma responded

Thank you! We are so glad that we had the opportunity to work with you, and that Austin and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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