Matt Palffy | Page 7

The dealership was great CJ, the sales person was great but Carlyle in service was HORRIBLE to deal with...I gave 1 star because I couldn't give zero and leave a review. I suggest if you need service deal but Carlyle in service was HORRIBLE to deal with...I gave 1 star because I couldn't give zero and leave a review. I suggest if you need service deal with anyone but Carlyle, she is put out to help. I left at least 10 messages with no response until I personally went into dealership and talked to General Manager, who was also great. When I was given a loaner vehicle you would think it was hers personally with the hate. I showed up for a scheduled appointment and sent away because Carlyle would not let me have a loaner. I purchased a Brand New, 68K vehicle that had electrical problems and Carlyle was more inconvenienced then me. The General Manager who was fabulous to work with, took a Brand New car off the dealer lot and gave it to me to drive while my car was serviced...Carlyle was extremely upset that I went over her head to the GM More

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Austin was very helpful and understanding. He made the car buying experience smooth and easy He made the car buying experience smooth and easy More

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Great job on my car great service treatment was excellent very timely done wood reacomed to others very timely done wood reacomed to others More

by jamesjewing1945 Verified Customer Verified Customer

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Buying a car was a wonderful experience from Ken Ganley Ford West. CJ did a fantastic job of making sure the process was easy and worry free. Ford West. CJ did a fantastic job of making sure the process was easy and worry free. More

by tjamison1969 Verified Customer Verified Customer

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Mike was awesome to work with. Made me feel very comfortable from start to finish. I would definitely go see Mike for my family’s next car purchase. Made me feel very comfortable from start to finish. I would definitely go see Mike for my family’s next car purchase. More

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It’s the best. Great sales people, great service. I bought 5 cars and am on my second lease. I will continue to shop there! Great sales people, great service. I bought 5 cars and am on my second lease. I will continue to shop there! More

by Grraldmcarroll Verified Customer Verified Customer

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It was nice and pleasant at getting me Ford the day I gave me a loaner car and the service was very nice gave me a loaner car and the service was very nice More

by SHELTONOLUNDY7 Verified Customer Verified Customer

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Pam is truly amazing! She went way above and beyond! Had everything ready for when we got there! Best car buying experience I have ever had and it was so easy! Thank you P She went way above and beyond! Had everything ready for when we got there! Best car buying experience I have ever had and it was so easy! Thank you Pam for everything you did!! We will be back!! More

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It was a very quick and easy process ! ! Everyone was very kind and answered all the questions i had ! ! Everyone was very kind and answered all the questions i had ! More

by Samira Hasan Verified Customer Verified Customer

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Mike is an incredible sales advisor. He went well above and beyond to help me with my recent purchase. I was looking for a specific car, Matt the sales manager was able to arrange it bei He went well above and beyond to help me with my recent purchase. I was looking for a specific car, Matt the sales manager was able to arrange it being delivered to his location. On top of that Mike also brought it to my place of employment for a test drive. After I had a chance to drive the car I decided to move forward. The next day I came in. Both Matt and Mike made the entire process simple, quick and easy. The car was beautifully detailed upon delivery. If you’re looking for a simple and trustworthy sales experience, this is the place to go and the people to work with. Highly recommend Mike and Matt for any future transactions. More

by johnsiuda Verified Customer Verified Customer

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