Matt Palffy
Matt Palffy at Ken Ganley Ford Parma

Matt Palffy | Page 8

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
115 Reviews
4.8

115 Reviews

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115 Reviews of Matt Palffy

March 24, 2023

Dealership Rating
Employee Rating

It was nice and pleasant at getting me Ford the day I gave me a loaner car and the service was very nice More

by SHELTONOLUNDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Ford West

March 21, 2023

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Employee Rating

Pam is truly amazing! She went way above and beyond! Had everything ready for when we got there! Best car buying experience I have ever had and it was so easy! Thank you P More

by jsecrest94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2023

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Mar 23, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2023

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It was a very quick and easy process ! ! Everyone was very kind and answered all the questions i had ! More

by Samira Hasan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Austin Simpson , Mike LaScola

Mar 20, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 18, 2023

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Employee Rating

Mike is an incredible sales advisor. He went well above and beyond to help me with my recent purchase. I was looking for a specific car, Matt the sales manager was able to arrange it bei More

by johnsiuda
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza , Mike LaScola

Mar 20, 2023

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear Mike and Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 13, 2023

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Was super fast and easy. Austin was tremendous to work with. Would definitely come back More

by Thom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Tracy Sapienza

Mar 14, 2023

Ken Ganley Ford Parma responded

Thank you! We are so glad that we had the opportunity to work with you, and that Austin and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 13, 2023

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Employee Rating

Took my Ford Ranger in for a recall and a safety inspection service greeted me as I walked in and vehicle done as I waited. Great experience. More

by Studor240z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

Mar 14, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

February 24, 2023

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Employee Rating

Very fast and always do a great job with service. Mike LaScola and Matt Palffy took amazing care of me everytime I come in More

by soldwithkap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Austin Simpson, George Hadgigeorgiou , Carlyle Franklin, Mike LaScola

Feb 27, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

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Everyone is friendly and helpful. I recommend to anyone for sales and service. Make you sure you expect a great experience! More

by Nicky2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, Nick Feruito, Tracy Sapienza , Carlyle Franklin, Dave Moga, Nick Seminatore, Jessica Feruito

Jan 27, 2023

Ken Ganley Ford Parma responded

Thanks, Nicky, for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

January 20, 2023

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Employee Rating

Unbelievable people. Buying experience made simple and easy. Would definitely recommend to anyone looking for a new vehicle. More

by Casey.Jones1456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Nick Feruito , Mike LaScola

Jan 22, 2023

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Jan 23, 2023

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

Dealership Rating
Employee Rating

Friendly people, easy to work with. Good mechanics. Been taking cars there for years, different makes and models, mever an issue with them More

by MIKEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Nick Feruito, Tracy Sapienza , Carlyle Franklin, Dave Moga, Nick Seminatore

Jan 08, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

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