Matthew Frady | Page 14

Matt went above and beyond for us. He kept in contact with us until we found the perfect car. Really great customer service! He kept in contact with us until we found the perfect car. Really great customer service! More

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Great experience. Effortless, good contact, and fair trade. They have earned my business in the future. Effortless, good contact, and fair trade. They have earned my business in the future. More

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Matthew was very professional and responsive to our needs. We live in Knoxville and were able to get everything negotiated and ready over the phone. We came in to sign paperwork and crystal was great t needs. We live in Knoxville and were able to get everything negotiated and ready over the phone. We came in to sign paperwork and crystal was great to work with and very efficient and helpful on the finance side. Finally, Justin was able to help too with coordinating a few last minute items asap and being very kind and helpful. I would definitely take the 1 hour drive from Knoxville to come again and buy another car from Matthew and the team! Great customer service !!! More

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Great customer service , would recommend, Matthew was very professional and friendly ; he was also very knowledgeable about all the vehicles I was interested in ; this salesman is one of the best , very professional and friendly ; he was also very knowledgeable about all the vehicles I was interested in ; this salesman is one of the best , More

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Great Dealership! Being a senior adult and a widow this was the first car I purchase on my own. Everyone was so nice and friendly. The salesman Matthew Frady was so Being a senior adult and a widow this was the first car I purchase on my own. Everyone was so nice and friendly. The salesman Matthew Frady was so very kind and helpful. Would highly recommend this dealership and salesman. More

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Amazing Dealership and Amazing Customer Service! ! From the time we arrived on the lot everyone we spoke with was very professional and we were treated with respect and kindness. Matthew was able to ! From the time we arrived on the lot everyone we spoke with was very professional and we were treated with respect and kindness. Matthew was able to find the perfect vehicle for me and it was such a pleasure to work with him and his team members. I highly recommend this dealership to anyone looking to purchase a vehicle whether it be new or used. More

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Great dealership! Very professional and treated very well. Would recommend to others to buy you next car here. Very professional and treated very well. Would recommend to others to buy you next car here. More

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I had inquired about a vehicle on line. . Nathan called to follow up on my interest. He seemed genuinely interested. The particular vehicle was not what I was originally wanting. Nathan too . Nathan called to follow up on my interest. He seemed genuinely interested. The particular vehicle was not what I was originally wanting. Nathan took my info. After we hung up I continued to search for my vehicle of choice. After about one week, Nathan called stating that he had found my vehicle. It was exactly what I wanted with a price that I couldn't refuse. Upon walking into the dealership, I felt like I was part of the Cleveland family. I was greeted with smiles and everyone wanting to help. I had previously spoken to Matthew prior to my arrival. I felt like I had known him for the better part of my life. Matthew was an exceptional sales rep., and spent the time I needed to learn about the vehicle,, as well as, assured me that he was still there for any questions after I left. Alfred was exceptionally nice and professional, making sure that I had the extended warranties that made me feel more comfortable about my purchase. I never, once , felt pressured. It was overall a great experience, and I will highly recommend Toyota of Cleveland to anyone interested in a new or used vehicle. More

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I recently bought a 2022, Toyota Tacoma TRD Pro from Toyota of Cleveland. The buying process was seamless, the vehicle was ready when I arrived and Matt was very helpful getting my paperwork squared awa Toyota of Cleveland. The buying process was seamless, the vehicle was ready when I arrived and Matt was very helpful getting my paperwork squared away, and onto finalizing my purchase. It usually takes a very long time for that to happen. I was in and out within an hour. I would recommend this dealership all day long. I didn't feel pressured and the whole process was refreshingly honest. My paper work was completed in record time with Dylan, he explained all my options and gave me the chance to decide the best route for my needs. I am very happy with the whole process and would drive across the country to have another pleasant experience. Thank you to everyone at Toyota Of Cleveland that made this happen. More

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Me and my husband bought a Jeep Wrangler turns out it had a couple problems that wouldn't have been found on initial check on the vehicle. Jason Keith was my sales person and took fantastic care of me and To a couple problems that wouldn't have been found on initial check on the vehicle. Jason Keith was my sales person and took fantastic care of me and Toyota covered all of the repairs and put me in a vehicle until the jeep was repaired. Very satisfied with my experience. More

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