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Matthew Haiken
238 Reviews
To say Matthew Haiken is an innovator would only scratch the surface. Building on the dealership Leonard Haiken founded, Matthew has continued his father's commitment to customer service while modernizing the way Prestige Volvo sells cars. He recognizes the importance of online market structure and has overseen the exponential growth of the dealership since he took over. Prestige Volvo under Matthew's direction has won the notable President's Club award every year since 2006. Last year, Prestige Volvo became the #1 Volvo Dealership in the country. Although it was his vision that helped nurture such explosive growth, Matthew always brings the focus back to his clientele. As Matthew puts it, "There's no such thing as no. If the client wants it, they'll get it." This commitment to his customers has led to Prestige Volvo and Matthew Haiken's continuing success as a leader in the automotive industry.
Read moreDealership Experience
21 yrs, 1 mo
Industry Experience
21 yrs, 1 mo
238 Reviews
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238 Reviews of Matthew Haiken
December 30, 2022
Amazing staff and service! Very professional and courteous! They answer all your questions in a timely manner and ensure that you’re a happy customer. Very professional and courteous! They answer all your questions in a timely manner and ensure that you’re a happy customer. More
by Rocco
Other Employees Tagged: Jay Rosen, Ryan Wasik, Tami Santoro
November 30, 2022
Excellent service each and every time. Ron and Bob are the best as well as everyone else in the sales and service department. God bless them all! everyone there deserves ten stars! **** Ron and Bob are the best as well as everyone else in the sales and service department. God bless them all! everyone there deserves ten stars! ********** More
by Smaldjian
Other Employees Tagged: Jay Rosen, Lindsey Mastroianni, Bob Knott, Andy Mucci, Ron Landstrom
November 10, 2022
Prestige Volvo-excellent vehicles, great sales team, with a truly exceptional service department. This is why we have done business with Prestige for 21 years. a truly exceptional service department. This is why we have done business with Prestige for 21 years. More
by 7VolvoDriver
Other Employees Tagged: Pat Masone, Rich Curto, Jay Rosen, Patricia Sommerville, Bob Knott, Andy Mucci, Tina Bilokin
August 23, 2022
I have been a Volvo owner for over 6 years and I cannot say enough great things about Prestige Volvo. This dealership, led by Matt Haiken, cares about its clients and makes sure this relationship does not say enough great things about Prestige Volvo. This dealership, led by Matt Haiken, cares about its clients and makes sure this relationship does not end with the sale. Jay Rosen, who leads the service team, is fantastic and treats me like family. I can always get my car in right away and service is always impeccable & reliable! Thank you Prestige Volvo! More
by SVB
Other Employees Tagged: Jay Rosen
August 06, 2022
Prestige Volvo, East Hanover brings unparalleled customer service from start to finish. From signing the lease under Matt Haiken/team to servicing our Volvo XC60 with Jay Rosen/team we couldn't be happier wi service from start to finish. From signing the lease under Matt Haiken/team to servicing our Volvo XC60 with Jay Rosen/team we couldn't be happier with the professionalism and outstanding level of service that is unmatched in the market! For our family, Volvo is the unquestionable choice! More
by vanessa.e.akerman
Other Employees Tagged: Jay Rosen
June 20, 2022
Fantastic experience with everyone on the Prestige Volvo team! Responsive, caring and created an easy car buying process that saved me time and gave piece of mind. team! Responsive, caring and created an easy car buying process that saved me time and gave piece of mind. More
by Fred C
Other Employees Tagged: Pat Masone, Jay Rosen, Lindsey Mastroianni, Tina Bilokin, Ryan Wasik
June 17, 2022
The team at Volvo Prestige value customer service and client experience. Kudos to Matt, Tina and Ryan. client experience. Kudos to Matt, Tina and Ryan. More
by leparise
Other Employees Tagged: Pat Masone, Lindsey Mastroianni, Tina Bilokin, Ryan Entwistle
February 15, 2022
Excellent service. Thanks to Bob Knott, Jay & everyone in service department. Fantastic best service ever. Bob called me with progress & cost before proceeding with rep Thanks to Bob Knott, Jay & everyone in service department. Fantastic best service ever. Bob called me with progress & cost before proceeding with repairs. Very reasonable & professional. More
by Unicorp
Other Employees Tagged: Pat Masone, Jay Rosen, Patricia Sommerville, Bob Knott, Andy Mucci, Tina Bilokin, Jake Hughes, Ana Paula Lavoura , Craig Melquist
February 05, 2022
Prestige Volvo offers competitive pricing and excellent service. Their entire team - Reception, Sales, Service, Finance, Management - are hands down the reason my family and I keep buying Volvos. Ryan Was service. Their entire team - Reception, Sales, Service, Finance, Management - are hands down the reason my family and I keep buying Volvos. Ryan Wasik, Lindsey Mastroianni, Jay Rosen and the entire Prestige Volvo team are amazing. They care about their customers and make buying a car a pleasant experience. I highly recommend Prestige Volvo. You won’t be disappointed! More
by Edna
Other Employees Tagged: Jay Rosen, Patricia Sommerville, Lindsey Mastroianni, Bob Knott, Andy Mucci, Patrick Beauford, Ana Paula Lavoura, Ryan Wasik
January 22, 2022
This is my third Volvo with Prestige. Always the same prompt, consistent service, often going above and beyond. prompt, consistent service, often going above and beyond. More
by Bill B.
Other Employees Tagged: Jay Rosen, Patricia Sommerville, Bob Knott , The new Service Writer that replaced Pat. Sorry, senior moment - don’t recall her name
